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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groupon, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

    • Groupon, Inc.

      600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

    • Groupon Inc.

      Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

    • Groupon, Inc.

      148 Lafayette Street, 10th Floor New York, NY 10013

    Customer Review Ratings

    1.04

    Average of 562 Customer Reviews

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    Review Details

    • Alyssa B

      Date: 11/21/2024

      There is no customer Service phone number ,live chat or email to contact. I have tried communicating first via ******** also via ******** messenger with no success to resolve an overcharge a glitch $86 on a $650 purchase.The merchant itself was fabulous.

    • Garnet S

      Date: 11/21/2024

      I visited *******. I checked the site for the boat ride and the had openings! Groupon had discounted tickets for the boat rides. I purchased it and headed to the pier. I got an email saying I had to schedule on line, I went online and they said they were sold out for the day and the voucher expired that day! I talked to an agent from the boat ride they said I had to contact Groupon! I sent Groupon an email! I also conversed with an agent at Groupon. He acted like I was getting on his nerves! I requested a refund and still have not gotten my money back and its been over 20 days! I will never purchase from Groupon again!

    • Steve M

      Date: 11/18/2024

      I ordered an item on Groupon. Within an hour I decided that I didn't need the item. There is not a way to request a cancelation from the item. The only way is to send an email and someone will respond. That is a joke! After the item was processed and shipped, I was told it was too late to cancel. This was days after the order shipped.I don't believe that they have customer service. They must have preformed letters as I have received for after the item ********* star review is being too generous for Groupon. My friends refer them as Poupon. It finally occurred to me why.

    • Jacquelyn C

      Date: 11/14/2024

      Used to love Groupon and use it all the time now they ****. I purchased a Groupon for $70 and then the store had the same product for $60 so I tried to refund it (which I have refunded things on Groupon no issues in the past) and now they require a 3 day window??? - SO unfair, we did not use the Groupon we should get a refund.

    • JULIE D

      Date: 11/14/2024

      this item is cheap and thin. you can see thru it. ALSO, I ordered dark blue -- received light blue.opened package. item HAS NOT been worn.please refund my money and tell me how to return to you.ALSO, I have tried 4 times to contact you thru this email. it never goes thru. I've never had contact from you. Frustrated. Not happy.thank you,***** ******

    • monique r

      Date: 11/12/2024

      I have tried Groupon 3 times every time I try to use my voucher or Groupon that I bought there is a fight to get my money! How can this be ok. I bought a boat ride and had to fight for my $56 dollars because the merchant wasnt giving those rides anymore. I contacted Groupon multiple times and they kept say the merchant is still giving the trip, but when I called they said NO we are no longer doing that particular trip anymore. After going back and forth with Groupon they finally refunded my money. This week I have contacted them for a movie ticket for $12.99 from *** that the merchant and myself couldnt provide the voucher & a steam room for $20 that because of there lack of accountability I decided that I didnt want to fight anymore with any merchant. I am a disabled women and that $33 dollars I need. Groupon should do the right thing and refund the money, they are quick to take it and then gives you a SORRY WE CANNOT HELP YOU. Please see what you can do to resolve this issue. ******* *******

    • Aimee P

      Date: 11/08/2024

      Groupon hid the fine print on a Groupon I purchased. It was not in a place that was upfront and forthcoming. It is deceitful business practices and their help desk is useless. I was told to gift a Groupon I cant use to a family member.

    • dustin c

      Date: 11/08/2024

      Fraud, someone hacked my account and charged thousands of dollars. Groupon said they would get back to me in 2-3 days and you cant speak with anyone by phone.

    • Robert P

      Date: 11/07/2024

      This company is difficult if not impossible to contact. They will not provide a refund for services they did not provide even if they have no cost. The phone number they provide on the credit card statement is a non-working number. The merchant I was trying to use had nothing nice to say about Groupon. Their process is hard to follow, they keep your money for services not provided - seems like a scam.

    • Felicia S

      Date: 11/04/2024

      Groupon refuses to give me a refund for an order I never received then they told my chime account that I did & so they refuse to refund my money as well

    Groupon, Inc. is NOT a BBB Accredited Business.

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