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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groupon, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Groupon, Inc.

      600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

    • Groupon, Inc.

      148 Lafayette Street, 10th Floor New York, NY 10013

    • Groupon, Inc.

      1000 Station Dr Dupont, WA 98327

    • Ideel

      620 8th Ave 45th Floor New York, NY 10018-1741

    • Groupon Nashville

      3815 Logistics Way Antioch, TN 37013

    Customer Review Ratings

    1.04

    Average of 563 Customer Reviews

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    Review Details

    • Daniel M

      Date: 02/18/2025

      THIS IS ONE OF THE WORST COMPANIES IN THE **. THEY JUST SCAM PEOPLE NOW OUT OF MONEY AND NEVER INTEND ON DELIVERING SERVICES OR GOODS. I HOPE THEY GO BANKRUPT AND THE CEO FALLS OFF A CLIFF.

    • Nicole D

      Date: 02/07/2025

      SCAM!!!! I had to cancel a booking due to an illness, had doctors notes, lab test results. The resort was willing to work with me because they did not want my family coming with sickness. Groupon refused to reschedule the dates for me. They took my money and did not care at all. Beware !!!!!!!

    • Amber T

      Date: 02/06/2025

      I purchased a laser hair removal service through Groupon for $350 on 12/1 and was immediately charged but never received my Groupon. It was never emailed to me nor does it show within my account. I attempted to get in contact with customer service which is non existent, and had to send an email which was never responded to. I disputed the charge with my bank but Groupon claims that I was sent the voucher so my bank reversed the claim and allowed Groupon to charge me $350 for a service I never received. I have been fighting this since 12/1 and have yet to get an answer from Groupon and essentially got $350 stolen from me. 0/5

    • Danielle N

      Date: 01/28/2025

      Scammers!! They told me my passes were expired after 3 months although they said they didnt expire for 365 days at purchase. They do not have a customer service line to get help so you have to work through ***** different chats which all say the same thing.

    • Kisha G

      Date: 01/28/2025

      I place the order on the 21st and they said my order was delivered on the 25th. I never received the order that I placed. I have been reaching out to Groupon ever since they said the order was delivered on the 25th, today is the 28th and I still haven't heard anything from customer service or a email. It is very hard to contact Groupon the number Rose to another number that is not affiliated with Groupon.

    • Abram A

      Date: 01/20/2025

      Please do not buy anything from this company! They are scammers and though I did not realize it ahead of time and there wasn't anyone to tell me otherwise, there are similar reviews and while I do realize that they are not BBB Accredited (something that is also a very negative attribute for any startup), I hope that eventually, their LLC will be removed and they will no longer be able to run in any way at all.

    • MARTIN M

      Date: 01/18/2025

      They are scammers. I bought a ************** Pro from them and when I went to redeem it, it had already been redeem. They are scammers and they have horrible customer service.

    • Amy K

      Date: 01/07/2025

      Worst customer service in the world. Bought ********************** but didnt receive it in email or app. Contacted customer service. After many delayed days in between they told me I was past my refund window. Buyer beware do not buy anything from this company.

    • Tammy C

      Date: 12/30/2024

      The customer service here is absolutely terrible. My 7 and 9 year old sons have been scarred by this scam! I purchased a Groupon Voucher which advertised a NYC cruise around with Santa for 4, which promised a special appearance by Santa ****** It was indicated that there would be an opportunity to meet Santa and take photos with him. Unfortunately, Santa was not present on the cruise as advertised. We asked staff members on the boat who confirmed there was no Santa on our cruise. My family and I walked around the entire boat while on the cruise looking for Santa, only to be disappointed that the he wasn't there. When I contacted ***************** they insisted that Santa was on the boat even after I asked for a photo for prove their claim. I was refused a photo and a refund only to receive a $14 credit, after sending 4 more emails they agreed to a $40 credit. I am now asking for a $40 refund to my original form of payment instead of a credit, as I have no use for a credit on merchandise I no longer trust. I am truly fearful for the damage this poses on the public since this false advertisement for Santa is still on their website for purchase.

    • Cheryl G

      Date: 12/24/2024

      This doesn't help me get nowhere . I want to flag this company from continuing to take people's money. Like mine. ***** is a lot of money to me. And I want a refund

    Groupon, Inc. is NOT a BBB Accredited Business.

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