Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

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  Groupon, Inc.

  1000 Station Dr Dupont, WA 98327

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  Ideel

  620 8th Ave 45th Floor New York, NY 10018-1741

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  Groupon Nashville

  3815 Logistics Way Antioch, TN 37013

Review Details

• Review fromMike J

  Date: 10/07/2022

  I purchased a Grouopon for a facial and made the mistake of paying by ******. I never recieved the Groupon certificate and Groupon denies any record of the transacion. The money was debited from my bank account on 9/20/2022 and have not had resolution of the issue despite lenghthy conversations with Groupon, Paypall, and *********** Buyer Beware !!!!! Avoid Groupon and Paypal at all costs..

• Review fromanna b

  Date: 10/06/2022

  TERRIBLE. I accidently purchased tickets and NEVER viewed the tickets. When i went to refund them because i was OVERCHARGED for the event, i was told no it was a final sale. I understand final sales when something is know and you are being charged a fair amount, NOT when your are OVERCHARED the normal event prices. i was charged by groupon 3 ADULT tickets when CHILDREN tickets should have been purchased for 2 of the tickets at a FRACTION on the cost. i contacted customer services and they could not tell me TICKET SEAT information or understand that they OVERCHARGED me and would not REFUND the false advertisement. TERRIBLE customer service and ********************** is supposed to be a DEAL, even it its a $1 NOT TO OVERCHARGE PEOPLE and offer no support.

• Review fromBernice B

  Date: 10/06/2022

  0 Stars!!!I purchased cruise tickets for 15 people, showed up on day of cruise and no cruise. Went to booth and cruise was canceled. No notice. Got a refund on the 1 ticket I purchased separately but still waiting for the refund on the other 14. The part that really upset me is the they kept the tax. Their email said taxes are non refundable. Really? So they will keep taxes on 15 tickets that I purchased. Imagine all the taxes they keep. Sad... don't waste your money.

• Review fromCheryl C.

  Date: 10/04/2022

  Toddler inadvertently purchased a architectural boat tour costing $87.00.I immediately contacted customer service and requested a refund. The representative said that she would have to talk to her supervisor. I received an email from the supervisor which stated that particular item was non refundable or was there any possibility of a of a credit for another item or event. Buyer beware!!!! Do not attach a credit card or PayPal to your Groupon account.

• Review fromChloe D

  Date: 09/13/2022

  Absolutely criminal corporation. I have tried to contact them countless times since May when I purchased a voucher. The company whom I was supposed to receive the service from never responded. Long story short I never got the service I paid for & Groupon is still allowing that vendor to sell vouchers on their site. BEWARE! This is honestly atrocious behavior for such a massive company. I would never recommend Groupon to anyone I know.

• Review fromAnonymous R

  Date: 09/11/2022

  If I could give them no stars, I would. They stole 64 dollars and change from me. The lady at the hotel said the Groupon credit card was not going through, so the hotel themselves double charged me. When I went to get my money back from Groupon they sent me through hoops, and told me there is nothing they can do. Will never use them again.

• Review fromSherrie C

  Date: 09/09/2022

  Groupon is no longer customer oriented nor do they care about standing by their word. We recently purchased 4 Groupons for a trip on ************** for Sat. 9/10/22. The trip was cancelled by the merchant due to Hurricane *** & the dangerous conditions resulting from the high winds & expected heavy rain. We contacted Groupon requesting a refund as outlined in their Extraordinary event policy & were denied. The cancellation was through no fault of our own & no fault of the merchant. Beware when you purchase through Groupon. They do not stand by their policy

• Review fromDanielle B

  Date: 09/09/2022

  Groupon is straight-up false advertising. There are TWO options for the tickets for ************* in *****, **. 1st option is to pay $44 to go ANY day, it literally says VALID ANY DAY. The days this place is only open are THURSDAY, FRIDAY, SATURDAY, AND SUNDAY. The other ticket I could have purchased was $38 and it specifies I can ONLY go THURSDAY, FRIDAY, OR SUNDAY. Yet, after purchasing the $44 one so I can specifically go on Saturday. The fine print reads the same for both ticket options. "Any night ticket valid any operating night, Thurs, ************ ticket, not valid on Saturdays." They will not give me a refund. I cannot go on Saturday even though I paid for the more expensive ticket to go on Saturday. They lie, contradict their own words, and ghost you when you call them out on their bs.

• Review fromLeisa T.

  Date: 09/03/2022

  My business has used Groupon for at least 10 years and they have evolved into a company that does not have the Merchant's best interest at the forefront. I have deals being marketed on Groupon that are procedure's that take one to two hours to perform and at least 40 to 50% of Groupon purchasers No-show and do no call to cancel their appointments? Groupon has no recourse for the the business? The merchant should be able to redeem the Groupon in this instance and it's up to our discretion to allow them to use the coupon at a later date. But No... Groupon will give the purchaser a refund??? And I have to pay my Estheticians anyway because they've been sitting around waiting???Stupid!! We're doing the work, putting in the time for half of half??? And Groupon has done everything they can to s**** the small business???

• Review fromTessa N

  Date: 09/02/2022

  Scammers. I bought a ticket on here and couldnt go because I was sick. I asked for a refund, credit or the option to get a copy of the ticket to sell and they denied all 3 options. You cant even resell the tickets on Groupon. I even just asked for a Groupon credit! **************** is terrible all they care about is money. Dont buy tickets on here!!