Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

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  Groupon, Inc.

  1000 Station Dr Dupont, WA 98327

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  Ideel

  620 8th Ave 45th Floor New York, NY 10018-1741

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  Groupon Nashville

  3815 Logistics Way Antioch, TN 37013

Review Details

• Review fromCindy K

  Date: 07/08/2023

  I purchased an oil change from Groupon and made a mistake by purchasing it completely out of my area. I was told by 3 different employees in customer service, oh well. **************, Sad excuse for customer service.

• Review fromMario D

  Date: 07/05/2023

  Groupon is terrible. We were double charged for Sea World tickets. Told them we were and just wanted a refund for the tickets we didnt need and told us we cant have a refund. We dont have a large family and we just wanted to go out to sea world for the day but now we stuck with tickets we cant use because we leave soon. We need our no money but they said no and thats it.

• Review fromJessica A

  Date: 07/03/2023

  I paid for a one night stay at a resorts and when I arrived I was told there were no rooms. No refund given. It was a total scam. Buyer beware.

• Review fromJen C

  Date: 07/02/2023

  I bought two Groupons for Hippos ******************* Several days before the expiration I placed two separate orders for food. When I arrived at the restaurant I was told the restaurant was under new management and didn't accept Groupons. I have spent almost a week on line with Groupon trying to get a refund after providing copies of the vouchers. Their customer service is horrible - still no refund!

• Review fromLaura V

  Date: 06/30/2023

  i AM NOT SURE WHAT HAS HAPPENT TO THIS COMPANY BUT THEY NEED TO BE CLOSED DOWN. THEY ARE AUTOMATICALLY CHARGING CARDS ON MY ACCOUNT WITH OUT MY AUTORIZIATION WHILE I AM JUST VIEWING ITEMS ON THEIR WEBSITE. THEYVE CHARGED OVER $300 AND I CAN NOT GET ANYONE ON THE ***** TO REMOVE THE CHARGES. NEVER USING THEM AGAIN.

• Review fromMichelle P

  Date: 06/23/2023

  I have had the same credit with Groupon for nearly 2 years. Each time I have redeemed the credit for a Groupon, when I go to make the appointment (massage, car detailing, kayak rental), the merchant is either ill, unreachable, or out of business. Groupon will not refund the money. So, they have contracts with businesses that either dont exist or are frauds. Groupon is a huge scam.

• Review fromRolland E

  Date: 06/22/2023

  Ordered two dental cleaning groupons After many months the dental office no longer supported thier groupon promotion Group did not let me get a refund, they require that I buy more groupons. So I get some hello freash food meals instead in late 2022/ early 2023 I never get them so a few months latter I try to log into my groupon account and see what's going on. Cant reset my password contact support and give them the two order numbers below for the original dentist cleanings.they demand that I give them the credit card last 4 digits, v/mc/ae/d and expiration date.I dont' have that anymore and ask for my account to be reinstated, but they will not reinstate my account or give me money! Total rip off. I am out $128 and $147 for a total of $275 below are my order numbers. if anyone knows what address I can serve papers to for small claims court case please let me know. Not gonna let these crooks get away. September 2, 2021 is **** ****** ******.aug 29, 2021 is **** ****** ******

• Review fromJamie C

  Date: 06/10/2023

  Not at all as described, bought a 100w wall charger for about 11 dollars after tax, my 65w charger that i got from amazon is faster than the 100w charger, also bought a wireless charging pad, couldn't charge anything except my air pods pro, never dealing with them ever again let alone buy anything else from them so I just deleted my account.

• Review fromPamela M

  Date: 06/09/2023

  I purchased a Groupon for a one month supply of *********** from **************. I tried repeatedly to get the merchant to ship the product but they would not respond. I reported to Groupon and they didn't care and said that, even though I did not receive anything for my money, the merchant didn't want to do a refund so I was out of luck. I sent over 28 communications via patient portal, email, text and IM to no avail. The merchant would not provide the product and Groupon would not back their business and issue a refund.

• Review fromDENISE M

  Date: 06/09/2023

  I purchased 3 crossbag purses and specifically stated I wanted 1 large brown and black bag and a small navy bag with the zipper down the middle of the pouch. I instead received only the black bag in large and the dark brown was small and no zipper to middle of pouch for the navy bag. I was told to return it and when it was returned to ***** I would be shipped out the correct order. I sent the order out on last friday and informed ******************** Groupon Goods that I sent it and confirmed that I am to receive the large dark brown purse and the small navy purse with the zipper to middle of pouch. Upon receiving my order today, I received a large light brown purse and the same small navy purse without the zipper. I am not returning the items and I will never be using this 3rd party groupon company again!