Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

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  Groupon, Inc.

  1000 Station Dr Dupont, WA 98327

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  Ideel

  620 8th Ave 45th Floor New York, NY 10018-1741

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  Groupon Nashville

  3815 Logistics Way Antioch, TN 37013

Review Details

• Review fromPierre C

  Date: 08/28/2024

  Groupon is not respecting their own statements, tried to be refund, no one is getting back to me after 5 attempts by emails and by their chat system.

• Review fromLynette M

  Date: 08/28/2024

  Less than 1 star - but I had to select something!!!Groupon is the worst. After 15 years of relationship with them and traveling ALL OVER the world, they decided to overcharge me on a getaway and would not refund me the difference OR cancel my trip entirely. I went back and forth with email and chats with them for 3 weeks to have it escalated to a supervisor and for him to tell me that he is denying my 10% refund or allowing me to cancel the trip and get my money back. ******** customer service and the upper management is worse that the support staff. Relationship ruined because they don't value me as a customer or care about the money I have spent with them or future money I was willing to spend. I will forever curse their name to everyone after this and let people know that they are not a company of their word.*******

• Review fromVenessa G

  Date: 08/23/2024

  I purchased a Groupon on accident reached out via chat for a refund within 5 minutes they denied it additionally for this same order I was overcharged. I requested the difference due to false advertising. I screenshot the price. It was denied. Both of these practices are illegal. Groupon is a third party. I reached out also within 2 hours of purchasing. Additionally please see screenshot attached I was over charged and would like the difference refunded at minimum. Unfortunately, if this is not resolved asap, I will be contacting the attorney general for false price advertising and illegal return policy. Signed by Governor ***** ****** in October 2023, this law allows consumers to cancel bookings for hotels, short-term rentals, and third-party services within 24 hours of booking, and receive a full refund at no charge. The law applies to bookings made at least 72 hours before the stay, with some exceptions. The law makes it illegal to advertise a low price for a product, only for that product to be subject to additional or mandatory fees later. SB 478 is wide sweeping and applies to virtually all companies conducting business aimed at California ************* cannot advertise a price and charge me a higher price and when I bring it to your attention refuse to refund or rectify the situation which your representatives have done.Also, theyve refused to share public address, email, phone number to resolve this issue. If youre doing business in the state of CA it is required. I am the daughter of a district attorney, and this is unacceptable on so many levels.

• Review fromTyler G

  Date: 08/22/2024

  Bought gutter cleaning service and the gutter cleaning company denied the groupon! Contacted groupon and received GROUPON BUCKS!!! NO REFUND! I will never purchase anything from groupon again!! AVOID AT ALL COSTS!!!!!

• Review fromDenise M

  Date: 08/20/2024

  They take your money and do not deliver. I bought a Groupon for $45 and now it is no where in my bought list. There is no customer support. Due to Covid 19 we no longer offer customer service **************** if something goes wrong.

• Review fromMeagan L

  Date: 08/19/2024

  I have used Groupon as a business owner (very minimally) for a few years. It was good for visibility, but not for revenue. I always was pretty neutral with how I felt, and I really thought it couldn't get worse. Now my campaigns are randomly being changed by staff without notice or consent. Descriptions have been deleted and replaced with shoddy and obviously AI generated texts that are inaccurate to the services being offered. All my attempts to change it back are denied with no explanation. The terms and conditions of my campaigns are also changed randomly, like the amount allowed to purchase per client has been changed from 1 voucher to 3. I am done with this company.

• Review fromMeredith R

  Date: 08/19/2024

  My friends and I all bought a Groupon for the same event, but none of our redemption codes would work. I tried to contact a live agent and was never able to get through. Total scam.

• Review fromEva K

  Date: 08/15/2024

  I have worked with Groupon for over 10 years, contributing significantly to their revenue by creating and managing successful deals. Unfortunately, my recent experience with the company has been extremely disappointing and unprofessional.Groupon unilaterally changed our agreement without my consent, significantly impacting my business. Despite my contributions over the years, they have treated me with a complete lack of respect, refusing to address my concerns and making me feel as though my hard work and loyalty mean nothing to them.Their communication has been aggressive and threatening, including emails where they bullied me and threatened to close my account if I did not comply with their new terms. This kind of behavior is unacceptable, especially from a company that I have supported for so long.I would caution anyone considering doing business with Groupon to think twice. Their treatment of long-term partners is disheartening, and their business practices are unethical. I will be seeking alternative platforms to work with moving forward.

• Review fromGloria M

  Date: 08/11/2024

  Horrible do not use They put Groupons and then dont let you actually purchase Fraud

• Review fromBrandie M

  Date: 08/09/2024

  I cannot believe I got scammed again. Groupon is the most un trustworthy company since big tobacco. They took my money and will not give me my voucher. Getting ahold of customer service is almost impossible, a confusing maze of random links that lead no where. 100% a scam, cannot believe they are still in business.