Reviews

This profile includes reviews for Sprint Now Part of T-Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sprint Now Part of T-Mobile has 3409 locations, listed below.

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  Sprint Now Part of T-Mobile

  12920 SE 38th St Bellevue, WA 98006-1350

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  Sprint Now Part of T-Mobile

  6391 Sprint Parkway Overland Park, KS 66251

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  Sprint Now Part of T-Mobile

  2506 Crossing Cir Ste C Traverse City, MI 49684-7955

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  Sprint Now Part of T-Mobile

  510 S Clinton St Grand Ledge, MI 48837-2296

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  Sprint Now Part of T-Mobile

  1886 14th Ave Vero Beach, FL 32960-0620

Review Details

• Review fromCL N

  Date: 06/16/2023

  They are the absolute most awful company I have ever used. Sprint had problems but they were not complete idiots like ********* All this company cares about is money. They are liars and they hate their costumers. So sick of them. Ugh

• Review fromJoseph P

  Date: 06/15/2023

  T ***** in ************* ****. 0- stars. Ok here we go brought back wireless internet box changing carriers. Employee ***** Ill call him chubby ***** if yo see him you will know . Very bright chap sporting the rainbow colors , nothing wrong with that. ***** missed a meal in quite sometime. So placed box on counter ***************** shouted you need to mail that back, no chubby ***** you take back. T-***** on sign in front. Ok his response ( get that fu. *** box off my counter. ) no one else in store but I wouldnt write this if it didnt happen. If I had a hamburger with box he may have changed his song. So he repeated it a second time take that fu..ing box off his counter. Im 65 yes old and this chubby character talks to a senior citizen like that. I wanted to roll him out the door to teach him a ******* Called corporate filed complaint called ******* police let them no how chubby ****** potty mouth was.so Im done with t ***** and I still need to take back another internet box back when my other carrier Box comes. Cant wait for that next episode. So this just happened 6/12/23. I think I will go to wallmart and get some chicken wings and bring him(*****************) a half dozen may be a dozen Ill get the colorful ones. So my friends if you have to go in there take a treat with you. ******************* ************. Bringing other box back week of 6/17/23.

• Review fromJohanna S

  Date: 06/14/2023

  If I could leave 0 stars I would. My family and I have been Sprint customers for over 10 years and we never had any issues. Once they switched over to ******** everything went down hill. The service is straight GARBAGE the **************** is even worse. They do not give a c*** about their customers. We will be cancelling our services and going with a different provider. STAY FAR FAR AWAY FROM TMOBILE THEY ARE THE WORST OF THE WORST.

• Review fromCARLA B

  Date: 06/14/2023

  This company took a large amount out my account when I'm no longer with this company after one month. I called the company this morning and their saying I was charged for $262.41 . I was only with this company for a month before I switched to another company

• Review fromChristopher G

  Date: 06/13/2023

  the service is horrible we have phones and service and we always have no signal on our phones and customer service wont do anything to help you I will never go back for service or phones through them again

• Review fromDebbie B

  Date: 06/11/2023

  We have been a Sprint customer for over 15 years. ********************** has been merging over to ******** for over a year now. My husbands phone stopped working and he went to ******** and they said he would need to take it to Apple to get it fixed. Apple is saying it will be $400 to fix. He wanted to purchase a new phone but then the Apple rep said the purchase could not be made because we could not access the Sprint/******** account because the account had not been merged yet. We went to ******** and they said it would take several days and now after calling again they say it will be 2-3 weeks before we can make any changes or purchases on the account! Husband is without a phone and we are paying for the service. Just really doesnt make much sense that Sprint and ******** are still making a merge for over a year now!!! ******** ***** and is nothing like Sprint was!! Time to change carriers!!

• Review fromFabiola G

  Date: 06/08/2023

  Mal servicio venden con engaos te dicen que comprando diferentes equipos vas a bajar tus facturas y es peor te suben las facturas sin avisarte y cuando preguntas te dicen que ellos te hablan claro cuando nunca lo hacen y por ms que preguntas tanto en linea como en tienda te mienten hasta que generan la factura es que te das cuenta como te estafan te *** precios diferentes es la peor compaia

• Review fromXavier G

  Date: 06/07/2023

  If I could give this zero stars I would. Ive been a sprint customer for over 10 years with no issues. My family even longer. I decided to cancel my line because I am traveling out of the country for over 6 months now. I called in and even went in person to cancel my line and the phone I had already owed. I was told I would have to pay an early cancellation fee which was totally okay. But come to find out my service never got cancelled and they sent a letter to my old address claiming I owe over $600. This is unprofessional and not okay. I will take legal action if this does not get resolved.

• Review fromJulie O

  Date: 06/06/2023

  Got T-*****e while I lived in **, but when I moved to MI the phone service did not work to the area I moved to. I paid the phone off so I could cancel the service and requested the to unlock the phone. Fast forward 3 years later and when I went to put new service on the phone with a different company, I found out the phone was still locked to T-M****e. I called to get it unlocked, they said it will be done in 24 hours. 3 days later it was still not unlocked. I go to an actual store and they tell me its been too long and I have to call customer service, so I did. I just happened to talk to the same girl I did that previous Friday. She tells me she cant find my account and can not unlock my phone and I have to go into a store so they can verify I am who I say I am. I asked to speak to a supervisor and he tells me he can unlock my phone but he wont do it. ******** is a joke and a scam, I had to pay for prepaid service just to have it for 40 days so they will attempt to unlock it. It is a little ridiculous that ******** treats people like this. They can clearly see from the **** number who the phone belongs to and should have unlocked it, but the supervisor was being hostile and ignorant about the whole issue.

• Review fromNupur J

  Date: 06/06/2023

  Unhappy with Sprint overall. I reached out multiple times to the customer service to have my phone unlocked. They kept saying they had but they hadn't unlocked the phone due to which I had to pay extra money to a third party to get the phone unlocked. They were not at all helpful and wasted months of my time, money and energy. I wouldn't recommend them as their customer service is bad.