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Business Profile

Online Payments

Deferit, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Payments.

Reviews

Customer Review Ratings

4.15/5 stars

Average of 116 Customer Reviews

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Review Details

  • Review fromErik S

    Date: 12/19/2024

    Deferit works and is great I have used them for many different bill types. Pay them and they will build you credit and allow you more money when you need it.
  • Review fromGregory S

    Date: 12/04/2024

    Scam!!!!! They just scammed me out of ******!! They said that they was paying my bill but didn't!!!!!!!!!!!
  • Review fromCh F

    Date: 12/02/2024

    Deferit is the best app out here to help with your bills. When you need more time they help you to still be able to pay off your bills. Customer Support goes above & beyond. I give them 10/10 I love Deferit!!
  • Review fromAngel F

    Date: 11/26/2024

    Great customer service! They resolved my issue as quickly as possible! If you ever fall on hard times I Greatly recommend Deferit to everyone!
  • Review fromStarlene M

    Date: 11/18/2024

    Demerit has been a great help for bills that needed to be paid and helping me with my credit score. $14.99 a month for their subscription and I was able to upload my bills and pay them off in a few months. I was in a bind and reached out to them when I needed more time to make my payment and they were able to work with me. Thanks Deferit for all you do to help me. I highly recommend ????
  • Review fromSade T

    Date: 11/10/2024

    Absolutely amazing service!!!!! They did all they could to make sure I was able to get a very important bill of mine paid . I recommend them to anyone and have been using them for many bills for over a year now!!! ***** ******* was amazing with helping me and the app itself I love !

    Deferit, Inc.

    Date: 11/12/2024

    Hi Sade,

    Thank you for sharing your Deferit experience with us! At Deferit, we are committed to both timely bill payments and timely responses, and we are glad to know that our Customer Heroes, such as *****, were able to show our dedication in supporting you: ensuring your satisfaction.

    Anytime you have questions or need assistance, don't hesitate to reach outwe're always here to help!
  • Review fromCedric K

    Date: 11/07/2024

    Overcame hardship now I'm back and they've gotten better in due time. Thanks ****** ***** for your assistance ????

    Deferit, Inc.

    Date: 11/08/2024

    Hi ******! We're so glad to hear that you've overcome your hardship, are back on track, and that Deferit has been able to support you along the way. It's great to know that our Customer Heroes, like ****** *****, could help ensure everything was taken care of to your satisfaction. Anytime you have questions or need assistance, please feel free to reach outwe're always here for you throughout your financial journey!
  • Review fromAntoinette K

    Date: 10/29/2024

    I didnt use the app at all, so I dont have an opinion on the app or its service. My review is strictly about the customer service. **************** **** he did no beating around ****. Did exactly what was asked of and got the job doneety

    Deferit, Inc.

    Date: 10/30/2024

    Hi **********,

    Thank you for bringing this to our attention. We value your feedback as this helps us better our service.

    While we're glad that one of our Customer Heroes was able to support you efficiently, we want to ensure youre fully equipped with what you need, and we've sent you an email with more of the details.

    Thank you for your patience and understanding. If you have any questions or need further assistance, please don't hesitate to reply to our emailwe're eager to support you every step of the way and learn more about your Deferit experience!
  • Review fromKarli C

    Date: 10/29/2024

    I didn't want to have to do this, but I have had no resolution to any of my problems. I needed help making my first payment for a ****** so they put me on a payment plan--- a payment plan for EVERY single bill I had on the app!! ---until 2026!!! I only needed help with ONE bill, in which I had already paid off because I was going to be uploading a new one! No one told me that every bill on my app would go into a payment plan as well! Now I am screwed with my future payments and unable to upload a new bill until all is paid off!!! My account is locked! They also found me savings with my Internet bill that I didn't even ask for!! Now I have to pay them half!

    Deferit, Inc.

    Date: 10/31/2024

    Hi *****,

    Thank you for bringing this to our attention. We understand how important flexible payment options are, and we sincerely apologize for any confusion and inconvenience.

    We've sent you an email with the complete details to ensure that everything gets sorted out to your satisfaction.

    Thank you for your patience and understanding throughout this process. If you have any questions or need further assistance, please dont hesitate to reply to our emailwere here to support you every step of the way!
  • Review fromChinquetta B

    Date: 10/29/2024

    I just started a membership. Was charged ***** to start, then the only lent me ****** so I wanted to cancel because it was not enough to cover my bill of ****** they emailed me back stating not to cancel. Then told me if I pay *************************** 4 payments. By this time I could have paid for the bill but they had took most of my money in fees. Not to mention my bill was processed late my internet and cable service is interrupted and more fees are piling on and I have yet to hear a response about my account.

    Deferit, Inc.

    Date: 11/01/2024

    Hi Chinquetta,

    Thank you for bringing this to our attention. We understand how important timely bill payments and flexible budgeting options are, and we sincerely apologize for any confusion or inconvenience.

    We are pleased to confirm that we have successfully paid your $286.12 bill, and we have sent you an email with the complete details.

    Thank you for your patience and understanding. If you have any questions or need further assistance, please dont hesitate to reply to our emailwere committed to supporting you to your satisfaction and learning more about improving your Deferit experience!

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