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Business Profile

Online Payments

Deferit, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Payments.

Reviews

Customer Review Ratings

4.15/5 stars

Average of 116 Customer Reviews

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Review Details

  • Review fromAinna W

    Date: 04/15/2025

    Don't do this I gave them 400 bucks that is what was paid on a 1900 dollar bill water notice to cut off water please do not do this try ninja loans wonderful and low payments to repay DONT USE DRFERIT WARNING

    Deferit, Inc.

    Date: 04/17/2025

    Hi Ainna,

    Thank you for taking the time to bring your concern to our attention; we appreciate the opportunity to get this sorted out to your satisfaction. We're truly sorry to hear that things didnt go as expected and understand how stressful it can be to receive a shut-off notice.

    Weve reviewed your concerns thoroughly and have sent you a detailed response via email, outlining what happened and how our service works. This includes the next steps and options available to you moving forward.

    If theres anything else you need or if youd like to discuss this further, please dont hesitate to reply to our emailwere committed to supporting you every step of the way.
  • Review fromCraig G

    Date: 04/08/2025

    Never had an issue with this company. Recently my CC was compromised and they (Deferit) were amazing to work with and helped me get my account activated again. Good communication and follow up.

    Deferit, Inc.

    Date: 04/09/2025

    Hi *****,

    Thank you so much for sharing your consistently positive experience with Deferit! We're so glad our Customer Heroes were able to support you quickly and clearly when your card was compromised. Situations like that can be stressful, so its great to hear we could make the process seamless for you.

    We truly appreciate the shoutoutand we're always here if you need anything.
  • Review fromSteve R

    Date: 04/07/2025

    I have been a customer for years, and I can honestly say they are a godsend. There customer service is spot on, and they are there to help you.

    Deferit, Inc.

    Date: 04/08/2025

    Hi *****,

    Thank you so much for sharing your bill-budgeting experience with us! It's great to know that you find Deferit reliable over the years, and we're glad to hear that our Customer Heroes have been there whenever you needed help.

    Your feedback means so much to us; it drives our ongoing dedication and commitment to providing top-notch customer experience.

    If you ever need any assistance, please dont hesitate to reach outwere always here to support you throughout your financial journey!
  • Review fromVerneda R

    Date: 03/28/2025

    I have been down with serious health issues and fell behind off work for months, Im grateful they gave me another chance. We all need a little help sometimes. Thank you Deferit

    Deferit, Inc.

    Date: 03/31/2025

    Were so glad to hear that you found Deferit reliable, especially when you needed it mostthanks so much for sharing your bill-budgeting experience with us, *******! Anytime you need support, weve always got you covered throughout your financial journey!
  • Review fromJoshua C

    Date: 03/27/2025

    Amazing customer service and support 10 out of 10 I have not complaints

    Deferit, Inc.

    Date: 03/28/2025

    Thanks so much for sharing your experience with us, ******! At Deferit, our Customer Heroes are dedicated to ensuring your experience is seamless. If you ever have questions or need assistance, please dont hesitate to reach outweve always got you covered.
  • Review fromMelvin W

    Date: 03/13/2025

    I didn't like how they charged me twice for late payment fees on top of their mem. I was having financial issues. I choose not to pay actual. They took the membership fee out of account and I want my refund. I'm not getting any E-mail response back.

    Deferit, Inc.

    Date: 03/14/2025

    Hi ******,

    We apologize for any confusion or inconvenience. Thank you for bringing your concern to our attention; we appreciate the opportunity to get this sorted out for you to your satisfaction.

    We've sent you an email with the complete details addressing the both the late fees and membership fee for your reference.

    Thank you for your patience and understanding. If you have any questions or need further assistance, please don't hesitate to reply to our emailwere here to support you every step of the way!
  • Review fromTheresa S

    Date: 02/21/2025

    Deferit has been a lifesaver for me.deferit makes it possible to help me afford to pay my bills.When in a pinch they are there for me.If I ever need customer support.They are very timely,and handle things in a very professional,friendly,curtious manner.always there to help you with any questions you may have.They also have an extend payment feature incase you are not able to make your payment on said dates.They work with you not against you.I love deferit.Have been with them for almost 3 years.they have removed a ton of stress n made my life manageable.Thank you Defirit...Your awsome??

    Deferit, Inc.

    Date: 02/24/2025

    Hi *******,

    Thank you so much for sharing your bill-budgeting with us!

    At Deferit, we're committed to paying your on-time bill-payments and flexible budgeting options, and we're so glad to hear that you found our services reliable, especially when you need it most. 

    Your feedback means the world to us. Whenever you have questions or need any assistance, don't hesitate to reach outour Customer Heroes are always ready to help and support you throughout your financial journey with us!
  • Review fromXiomara J

    Date: 02/20/2025

    Deferit is a life saver! Theyre always so helpful and kind! Every customer service *** I have reached out to has helped me in a timely manner. Wish I can give them 20 stars.

    Deferit, Inc.

    Date: 02/21/2025

    Hi *******,

    Thank you so much for taking the time to share your experience with us!

    It's great to hear that you find our services helpful, and we're glad that our Customer Heroes have shown our dedication to our responses.

    Your feedback means the world to us, as it helps us improve our service. Anytime you need support, we're always here to help!
  • Review fromGinger G

    Date: 02/07/2025

    Deferit, Inc. is a life-saver for this busy, single mom with three kiddos with special needs! Their services have totally helped in "pinched" ********************* has always been professional and efficient when assisting me. Her detailed, emailed notes have been most helpful. She's a gem!I am a fan of Deferit! "When your 'ends won't meet'..You can DEFERIT! Sweet!"

    Deferit, Inc.

    Date: 02/10/2025

    Hi ******,

    Your feedback means the world to us; thank you so much for sharing your experience! At Deferit, we're committed to your seamless bill-budgeting experience and we're so glad to hear that our Customer Heroes like ***** display our dedication to supporting you to your satisfaction.

    Anytime you have questions or need further assistance, we're always here to help you throughout your financial journey with us!
  • Review fromJuanita R

    Date: 01/14/2025

    Just awesome!! They work with you when you're in a bind and that's what I love about it.

    Deferit, Inc.

    Date: 01/15/2025

    Hi *******! We understand how important flexible payment options are and we're so glad to hear how Deferit was able to help you out, especially when you need it most. Your feedback means the world to us; thank you so much for your support. Anytime you have questions or need assistance, don't hesitate to reach outwe're always here to support you throughout your financial journey!

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