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Business Profile

Warranty Plans

Consumer Priority Service, dba Cover Your Assets
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

2.96

Average of 68 Customer Reviews

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Review Details

  • Martin R

    Date: 08/04/2023

    This Company CYA is a rip off !!they are not sending trained mechanic .

  • Charles K

    Date: 08/04/2023

    This company only knows how to pocket money for them self

  • AL L

    Date: 08/02/2023

    Handled my warranty claim very quickly and came to a resolution the same day. Quick responses and very easy process.

  • Chris V

    Date: 07/31/2023

    ****** at customer support was fantastic. She was diligent with her work, was pleasant to work with, professional and accommodating. I'm glad she was my point contact at CPS to assist me with the claim process. Thanks!!!

  • daphne k

    Date: 07/27/2023

    It was super easy, super convenient to use. I even forgot to register my warranty until the last moment when my phone was already broken, they still helped me and sent my claim through just fine. Truly will use again, thank you guys <3

  • Kiana M

    Date: 07/26/2023

    ****** was warm, welcoming, and resolved my issue quickly. Definitely one of the best experiences with customer service I've ever had 10 out of 10.

  • CHRISTOPHER J

    Date: 07/26/2023

    Excellent Service and Great Communication Very easy to file claim! Warranty for my keyboard was handled swiftly and without ANY red tape! Super easy to start a claim and was answered back with a process time in a few hours! Great service!

  • Nicole S

    Date: 07/25/2023

    This would be a not-so-great review if it werent for ***********************- CPS is lucky to have him on their team. *** worked with a few warranty companies and they are always frustratingly slow and poorly organized, and CPS isnt so different, except that ****** was ******************** and diligent and worked hard to help me. He never got frustrated or lost his temper with me (which must have been difficult) and always answered my phone calls. I was actually on the phone with someone quite unpleasant when I asked for a refund on my policy and they transferred me to him. I didnt think it was possible, but he kept me on as a CPS customer. He deserves a bonus!

  • Christine H

    Date: 07/17/2023

    I thank this is one of the best companies in this business for covering your merchandise and getting it taken care of

  • Elizabeth M

    Date: 07/14/2023

    Thanks for your great customer service! The woman who helped me on the phone was super helpful!

Consumer Priority Service, dba Cover Your Assets is BBB Accredited.

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