Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Warranty Plans

Consumer Priority Service, dba Cover Your Assets

Reviews

Customer Review Ratings

2.96/5 stars

Average of 68 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromFlor F

    Date: 07/12/2023

    I highly recommend this warranty company,they were very attentive and I had a great experience, customer service was very kind and quickly handled my inquiries!!
  • Review fromCatherine G

    Date: 07/05/2023

    This business is a total scam. Terrible. Run away. Fast.
  • Review fromLeslie B.

    Date: 05/31/2023

    Very pleased with the customer service I just received from *************I had to cancel my warranties as I no longer own the items (sold with the house) and ****** handled it all quickly and pleasantly.
  • Review fromSimone H

    Date: 04/15/2023

    CYA should be shut down, they are a scam. They do not want to do the job you paid them to do, they told me to find my own contractor to service a washing machine, after I did there work and paid to get an estimate. The estimate was $600.00 They offered to pay $200.00 they did not even pay me for the price of the estimate. They said that it was depreciated. I
  • Review fromnunu s

    Date: 04/11/2023

    Scammers and jerks! ****** - Manager of CYA Insurance is an absolute scumbag! They don't cancel or refund anything!!! They charge a deductible and shipping fee to discourage you from filing a claim! If you ask to speak to a manager, ****** - Manager of CYA Insurance, gets on the phone and screams at the top of his lungs! This is what CYA Insurance has to offer! Nothing!
  • Review fromJacqui M.

    Date: 03/28/2023

    *********************** was amazing! He was super helpful, answered all my questions, and made sure I had everything I needed to complete my transaction. He even stayed on the phone with me to make sure I got the email and was able to navigate the attached link. 10/10 service. This transaction guarantees I'll be using ************************* for my future warranties. Unbeatable service!
  • Review fromJon B

    Date: 03/23/2023

    DO NOT USE THIS SCAM They are completely non responsive. Called everyday, but the only have 600-1500 EST M-Th hours. Emailed them the estimate 3 times, but was told they were not receiving it. It has been a month of my refrigerator leaking all over the floor.
  • Review fromPaula N

    Date: 03/20/2023

    Great customer service super quick and helpful. Good manera and easy to understand
  • Review fromStan B

    Date: 03/17/2023

    ****** was chill as soon as he picked up the phone. Handled my situation extremely fast and offered me incentives as well! Take care of this man he deserves it. Even after he solved me issue; we chatted for a minutes. Just an overall nice soul. God bless this man!!Thanks for reading this review
  • Review fromScott K

    Date: 03/15/2023

    ****** was outstanding and I truly appreciate the awesome customer service. Makes me very happy.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.