Reviews

Review Details

• Review fromYakov F

  Date: 03/09/2023

  ****** was very helpful answering questions gave me suggestions and explained how insurance works detail by detail. I really appreciate. Thanks a lot

• Review fromBeth W

  Date: 02/13/2023

  The very worst warranty company I’ve ever experienced in my life. Had my oven under warranty in my refrigerator. After three weeks they finally sent a repairman out for the oven. He told us the parts come from New Zealand. It would be weeks. I called ****** *** ****** and they said next Overnight the part to me from California warehouse where they service USA customers. Unfortunately, the very next month our refrigerator and freezer went warm. They put the ticket in for the same service company to come out and service it. They hadn’t shown up for two weeks and finally when they did, they said they could not repair it. They said they would put a ticket in with the warranty company and the warranty company would be replacing the refrigerator. Call the warranty company again because I had not heard from them in over a week. They said they’re sending out another company. Turns out it’s the very same company. I experienced with the oven and with the refrigerator. No return phone call from them today as promised. No return phone call from ****** * **** *********s in ******* ****** ******** They are both **** companies, and you should avoid them at all costs.

• Review fromKirk P

  Date: 01/11/2023

  Don't walk...RUN away from this place. The most DECEPTIVE sales pitch. They won't tell you they have a VERY aggressive DEPRECIATED VALUE coverage. I had a horrible experience with my refrigerator. I was old they covered the original sales value...but when I made my claim, the value came back at 40% of the initial value AND the deductible for "inspection" was more than the value they gave me! Don't do you homework on this company - simply walk away and trust me and the other reviewers. They insured my dishwasher as well...and I found out after I cancelled my policy that it had a NEGATIVE value in their eyes when they insured it! Please don't give these crooks you money.

• Review fromAnthony A

  Date: 01/09/2023

  When I had an issue with my warranty not covering items, ****** was immensely helpful, and went above and beyond to make sure I was fairly treated and taken care of!

• Review fromRosemarie (Rose) R

  Date: 11/30/2022

  ****** went ABOVE & BEYOND !!! Provided some of the best customer service I have ever received. What he did for me was totally unexpected and was certainly heart felt. There should be more people in the World like ******. KUDOS to you !!! KEEP UP THE AWESOME JOB !!! THANK YOU !! THANK YOU !! THANK YOU !!

• Review fromKrystal P

  Date: 10/06/2022

  Negative **** stars!!! Do not do business with these people. I asked multiple times to cancel my warranty over the course of a month. After multiple emails and calls clearly asking for the cancellation, the representative argued with me and blamed me that I wasn't clear enough that I wanted the warranty canceled.

• Review fromChris P

  Date: 07/29/2022

  Purchased an extension to the factory warranty for my ******* refrigerator when it was purchased new from the retailer. Refrigerator is about 5 years old now and recently renewed the warranty extension without any indication from CYA that the fridge is only worth about $500 per them even though this fridge was purchased new for over $6k. Water leak started and had several ******* service companies come out. Two declined to work on it and the Third provided an extensive repair estimate which CYA decline to pay. They offered me some type of settlement offer for $500 which they say is the cost of a replacement fridge. they say. I declined and now pursuing this in a different legal direction. I would stay away from this fraud company. They will take your money and avoid paying repair fees that they **** to expensive. Reading other reviewes this seems to be a common trend for them. Stay away from CYA unless you want to throw your money away.

• Review fromRobert U

  Date: 06/22/2022

  I purchased an extended warranty on the Refrigerator bought from a local merchant. CYA had the original extended warranty and called me to extend it, I agreed and when I finally read the receipt it said that the warranty was a RECURRING warranty, Never would have agreed to this. Called them up waited and 23 minutes on the phone for an annoying individual to harass me because I wanted to cancel the transaction. Finally gave up and contacted my credit card company and disputed the fraudulent charge Are there ZERO Stars available, because they definitely earned ZERO Stars. DO NOT USE THIS BUSINESS, THEY ARE NOOOO GOOD !!!