Reviews

This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  V Shred, LLC

  null Las Vegas, NV 89103-5239

  
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  V Shred LLC

  10750 Denton Dr Dallas, TX 75220-1516

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  Sculptnation

  10750 Denton Dr Dallas, TX 75220-1516

• 

  V Shred LLC

  10750 Denton Drive Dallas, TX 75220

• 

  Sculptnation

  10750 Denton Drive Dallas, TX 75220

Review Details

• Review fromLinda S

  Date: 06/11/2024

  I spent $131.44 on the VShred weight loss program ($57.00 for the Fat Loss Extreme for Her bundle and $67.00 for the Custom Diet Plan, $7.44 for sales tax) in April and was urged to sign up for the free Metabolic Assessment several times to determine what would be best for me, which I did. After receiving a receipt for my purchase, the only other things I received were five short online exercise videos and a grocery list for foods. I received nothing that remotely resembled a diet plan. During my Metabolic Assessment on 18 May, the representative informed me that the program had two parts. The first part is basically done on the customer’s own. The other part cost more, up to $10,000, and you get coaching, etc., none of which was provided in the advertisement. After about 15-20 minutes, the session turned into a high pressure sales pitch. I told the representative that I felt pressured and I refused to sign up for anything further. The representative finally quit pressuring me and we hung up. I then complained to VShred and requested a refund. They said a refund of $57.00 was processed for the Fat Loss Extreme portion on 22 May, but explained that because their records showed my Customized Diet Plan was made and sent by my trainer,” they would not refund the $67.00 for the diet plan. I don’t know who was supposed to send me what, but I had no fewer than four people sending me emails about my program and none contained any customized diet plan. One of those people, who was assigned to be my “trainer”, was apparently let go from what I was told. I have requested several times to be reimbursed for the rest of the program since I never received any Customized Diet Plan, but no one has responded to those requests. If I could give less than one star for this clown outfit, I would. You can be sure that I will make it my mission to spread the news about staying away from this company at all costs. They are the worst outfit I have ever dealt with.

• Review fromAnissa S

  Date: 06/10/2024

  I bought this exercise program with the belief that I would have a trainer that would help tweak the exercises. I was told that I must buy another program. This did not work for me. I’ve reached out to ahead multiple times without a response.
  

  V Shred, LLC

  Date: 04/02/2025

  Hi Anissa,

  Thank you for reaching out and bringing this to our attention. Your feedback is essential to us and we sincerely apologize for any confusion. Upon checking your account, we can see you purchased our digital workout program Fat Loss Extreme which carries lifetime access, as well as a Custom Diet Plan. We can see your coach built your Custom Diet Plan and communicated with you numerous times over the 30 days of your plan. Once more, we extend our apologies for any confusion, and we are here to support you in every way we can so never hesitate to reach out!

  
  

• Review fromJamie I

  Date: 06/10/2024

  SCAM to the MAX! Wasted 139 dollars just to be asked for 17,000 for a year or 4,000 for 7 months. Hecks NO!!!
  

  V Shred, LLC

  Date: 06/17/2024

  Hi Jamie,

  We are sorry to hear that you feel this way, but we can assure you that we are not a scam. We will recommend content or products that may be relevant to your fitness goals, and hope this clarifies why you received these offers after making your purchase. They are completely optional, and not required for you to begin the journey to a new and better you. You can start with the program you've already purchased. We're here to help you along your journey!

• Review fromJackie O

  Date: 06/07/2024

  No customer service available. Did not order the product . Backed out of the ordering and still was charged. Did not want any supplements glad I did not receive any supplements cuz I don't want them. But I want my money back. Jackie
  

  V Shred, LLC

  Date: 06/14/2024

  Hi Jackqueline,

  We apologize for the frustration and inconvenience you've experienced. We have support available 24/7 via chat and email ([email protected]), as well as ******** and ********* DMs. Upon checking your account, we can see that our team refunded you on 6/7/24. You should see the refunded amount reflected on your credit card statement within the next 5-10 business days. Please keep in mind that depending on your credit card company's policies, it might take until the end of the current billing cycle for the refund to appear on your paper statement. If you have any additional questions, please let us know.

• Review fromPatrick L

  Date: 06/06/2024

  The worst company I’ve dealt with..I’ve tried to cancel my account several times and they keep giving me the run around and saying I can’t cancel..I haven’t had the program for more than 2 weeks,, told my credit card to stop payments and .now I’m getting calls from debt collectors..this company is a big scam..I figured out to just eat better and the personal trainer basically says if you do t follow my plan it won’t work..I recommend this to no body and their stupid ads won’t stop popping up on my phone
  

  V Shred, LLC

  Date: 07/01/2024

  Hi Patrick,

  We sincerely apologize for the inconvenience and frustration you've experienced. Upon checking your account, we can see that your trainer reached out to you on 6/3/24, and then again on 6/27/24. Please check your inbox and let us know if you have any further questions or concerns.

• Review fromDan L

  Date: 05/30/2024

  This companyis a SHAM, RUN do not spend a penny. They sell you the initial program, then UPSELL you again and again. If you request a refund, you may get a few pennies of the amount you spent. I spent $1,328 and was offered a refund of only $167.94, BUT on every contact with the company they stated “Everything is 100 % refund guaranteed, nothing to lose”
  

  V Shred, LLC

  Date: 06/06/2024

  Hi Dan,

  Thank you for reaching out to us regarding your recent experience. We're truly sorry to hear that you're dissatisfied with our service and the refund offer provided. We understand your frustration and would like to clarify our refund policy for you. Our 100% Money-Back Guarantee ensures a refund for the first 30-day supply of your supplement purchase price, excluding return shipping costs. If your purchase exceeds a 30-day supply, only the unopened bottles need to be returned to our fulfillment center.

  It seems there might be some confusion regarding the refund amount offered. Based on our records, we refunded you $167.94, which represents your purchased digital products. This was not any of your supplements. Additionally, we provide the option for customers to keep the supplements and receive a 25% refund, as outlined in our terms and conditions. We apologize if this wasn't made clearer during your interaction with us, and we appreciate your feedback as it helps us improve our communication with customers.

  We have gone ahead and processed your refund and emailed you confirmation. Please send back the unopened bottles of supplements using the return shipping label we emailed you as well and let us know if there's anything else we can assist you with or if you have any further questions regarding your refund. We value your business and hope to resolve this matter to your satisfaction and wish you the best on your fitness journey.

• Review fromNINA L

  Date: 05/30/2024

  I was allergic to the product. I asked for a refund. I can see the email states there was a return label, I couldn’t get it to download so I asked for another label to be sent. Label never came therefore I sent my product via usps. In my box I put all my information asked including my return form. A month goes by and no return. I contact them and they say they have no record of my return please give me your tracking number . That person stops talking to me therefore I have to start again. I give my tracking number and lo and behold there is my return but yet not processed. Criminal to have my stuff and not give me my money. Come to find out This happened to a friend as well trying their product. They don’t return your money unless you contact them. Not a company I call reputable at all. That’s horrible to hold peoples money because we didn’t stay a customer. I had nothing bad to say until v shred did this criminal Behavior with my money .
  

  V Shred, LLC

  Date: 06/06/2024

  Hello Nina,

  We're truly sorry to hear about your experience and appreciate the opportunity to address your concerns. We understand that you had an allergic reaction to our product and requested a refund. Our records show that a return label was sent to you via email. However, it appears you were unable to download it. Unfortunately, we did not receive any follow-up emails from you requesting another label, as we would have gladly provided one.

  To ensure a proper refund, we have a warehouse team and specific procedures in place to align returned products with customer information. Regrettably, not following these instructions led to the frustration you experienced, for which we sincerely apologize. When you returned the product via USPS, it created a disconnect because the tracking number wasn't initially provided to us. This caused a delay in processing your return. Once we received the tracking information, we were able to locate your return and process the refund accordingly.

  We understand how frustrating this situation has been and we deeply regret any inconvenience caused. Your feedback is invaluable, and we are taking steps to improve our communication and return process to prevent such issues in the future. Again, we apologize for the frustration and inconvenience you experienced. Please reach out to our customer service team directly so we can ensure this matter is fully resolved to your satisfaction.

  Thank you for bringing this to our attention. We sincerely wish you the very best on your fitness journey!

• Review fromCorey T

  Date: 05/26/2024

  My Coach Zechariah ******* has been great to work with. Diet is satisfying and has changed both my cooking/grilling/smoking as well as portion size. I know what to do if I eat in a restaurant, although I really prefer my own most of the time! I'm down 24#s in the first 60 and I'm on target to reach my goal in 180 days. I highly recommend the Coaching, but also the supplements. I bought a six month supply of the Metabolism boosters and the Testosterone booster as I'm 64 and need the help!
  

  V Shred, LLC

  Date: 06/03/2024

  Hi Corey,

  Thank you for leaving a review! We're delighted to hear how Zechariah has positively impacted your journey. It's fantastic that the diet has not only been satisfying but also transformed your cooking, grilling, and smoking habits, along with portion control. Congratulations on losing 24 lbs in the first 60 days and staying on target to reach your goal in 180 days! We're here to support you every step of the way. Keep up the excellent work!
  
  
  
  
  

• Review fromJason V

  Date: 05/23/2024

  After your initial purchase of the program they set up a video call to complete a metabolic assessment. I expected it to be a sales call, likely going over the supplements offered and perhaps their coaching program. I was asked several questions about my goals etc. I discussed the fact I am overweight and how my father and grandfather passed away to heart concerns. Their heart issues were not weight related, but it is a concern. When we got to the part of the call about the coaching program, the cost was more than I can afford. I was told they offer financing options, to which I told them I did not want to do without discussing it with my wife as we just relocated across the country. It was at this time the call took a turn. The "coach" said I was not being accountable and asked if I wanted to die from a heart attack!! He also asked what was going on over here that I would have to discuss this with my wife. I told him right now I would use the program I purchased. He flat out said it will not help and again went into how I will not change and that is why I need a coach. Basically I got the impression that V-shred uses a lot of hype to try and pressure people into purchasing their coaching program. Beware what you tell them in the call because this information is what they will use in their rebuttal and they will come at you hard! They use bait and switch behavior by making you think this is any type of an assessment. It isn't at all. I was given no valuable information that I do not already know. This is a high pressure sales call and I imagine a lot of people leave it feeling worse or end up purchasing something they cannot afford. Why do you sell and promote a program only to have your own coaches say it will not help people? Your business model may bring clients in, but your tactics are extremely predatory in my opinion.
  

  V Shred, LLC

  Date: 06/03/2024

  Hi Jason,

  Thank you for reaching out and bringing this to our attention. Your feedback is essential to us and we sincerely apologize for any inconvenience you've encountered.We showcase our confidence in the quality of our products and services through our Money Back Guarantee offer. We stand strong behind our programs and the results they yield if the client is not satisfied we will refund 30 days from the date of purchase on the majority of our programs. Our refund terms and conditions are stated online to provide our clients transparency in our refund process and provide clarity in every transaction. Rest assured that clients will get their money back as promised and in accordance with this, no question-asked refund agreement. We also offer 24/7 customer support via email, live chat, and DM on ******** and *********.We can see you were refunded in full on 05/23/2024 in the amount of $59.11. You can expect the refund to reflect on your online credit card statement within 5-10 business days from your refund date, and on your paper statement at the end of the current billing cycle.

  
  Once more, we extend our apologies for any inconvenience, and we sincerely wish you the very best on your fitness journey.

• Review fromEarl A

  Date: 05/18/2024

  This company does not value what it says it is going to do. I did not even open the package but sent it back to them immediately. I did not receive any correspondence from them about getting my money back or anything.
  

  V Shred, LLC

  Date: 05/23/2024

  Hi Earl,

  Thank you for reaching out and bringing this to our attention. Your feedback is essential to us and we sincerely apologize for any inconvenience you've encountered.We showcase our confidence in the quality of our products and services through our Money Back Guarantee offer. We stand strong behind our programs and the results they yield if the client is not satisfied we will refund 30 days from the date of purchase on the majority of our programs. Our refund terms and conditions are stated online to provide our clients transparency in our refund process and provide clarity in every transaction. Rest assured that clients will get their money back as promised and in accordance with this, no question-asked refund agreement. We also offer 24/7 customer support via email, live chat, and DM on Facebook and Instagram.

  In response to your review, we have provided you with a full refund of  $57 via PayPal as your bank declined the transaction. We have emailed you instructions on your next steps.I also want to bring attention to customer support's email in response to your refund request on April 24th. One of our agents immediately responded and refunded your $152.64. We're sorry to hear you haven't received your refund. It should reflect on your online credit card statement within the next 5 -10 business days from the date issued, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.)

  We suggest you call your bank and provide the following Acquirer Reference Numbers (ARN) which should help them trace the refund. We have emailed you your ARN and additional information. Once more, we extend our apologies for any inconvenience, and we sincerely wish you the very best on your fitness journey.