Reviews
Customer Review Ratings
Average of 66 Customer Reviews
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Review fromRobert L
Date: 11/15/2022
Great company and employees Would highly recommend , they did a great job Thank you
Universal Windows Direct of Charlotte
Date: 11/17/2022
******, we appreciate your kind words and thrilled to hear our team provided you with an exceptional experience. Please don't hesitate to reach out if there's anything else we can help with.Review fromGail S
Date: 11/09/2022
They did a fantastic job! I cant get over how much brighter things look through the new window. The window arrived sooner than expected, and installation was scheduled soon after. I have no hesitation recommending this company!Universal Windows Direct of Charlotte
Date: 11/17/2022
****, we appreciate your feedback on this experience with us here at Universal Windows Direct! We are thrilled to hear we exceeded your expectations and happy to hear you're recommending us to others! Thanks again for trusting us with your home-improvement project.Review fromRadford T
Date: 11/02/2022
I am very pleased with the quality of the product and the professionalism of the installation crew. **************** at UWD was very good.Universal Windows Direct of Charlotte
Date: 11/02/2022
*******, we are thrilled to hear our team provided you with a professional installation experience. Thanks again for trusting us at Universal Windows Direct for your home-improvement project.Review fromCrystal H
Date: 10/21/2022
On time. Professional. Well mannered and very efficient Overall great experience with this install team.Universal Windows Direct of Charlotte
Date: 10/25/2022
*******, we are thrilled to hear our team provided you with such a professional experience. Thanks again for trusting us with your home-improvement project.Review fromSteven c
Date: 10/21/2022
**** and ***** were great. Any mess they made they cleaned up after themselves immediately. Very impressed. Knew what they were doing and worked well together. I had one area I need to clean out and they worked around me until I finished. Answered any of our questions.Universal Windows Direct of Charlotte
Date: 10/25/2022
******, we are thrilled to hear **** and ***** provided you with a great installation experience. Thanks again for choosing us at Universal Windows Direct for your home-improvement project.Review fromPerry B
Date: 10/18/2022
Universal windows were excellent from the very first visit through the entire installation. We had all windows in our home replaced and the process was perfect. They took extreme care while working inside our home, made sure all debris was picked up as well as outside. We are extremely impressed by the quality of the windows and the warranty to back it up. I highly recommend.Universal Windows Direct of Charlotte
Date: 10/25/2022
*****, we appreciate your feedback and we're thrilled to hear our team provided you with an exceptional experience. Thanks again for choosing us at Universal Windows Direct with your home-improvement project.Review fromSusan B.
Date: 10/10/2022
Everyone was professional, easy going, efficient and very experienced. They were great to work with. This was my first time putting in windows. I am so glad I chose Universal Windows Direct. They are excellent and I highly recommend them!Universal Windows Direct of Charlotte
Date: 10/11/2022
*****, thanks for sharing your experience with us. We are thrilled to hear our team provided you with such a professional experience! If there's anything else we can help you with, please don't hesitate to reach out.Review fromjeffery l
Date: 10/08/2022
Great windows courteous installers wonderful job from beginning to end of project would highly recommendUniversal Windows Direct of Charlotte
Date: 10/11/2022
*******, we appreciate your feedback! Thanks again for choosing us for your home-improvement needs!Review fromDavid F
Date: 10/06/2022
My experience with Universal Windows was fantastic. My salesperson, ****, was so helpful but not pushy. My windows arrived and were installed six weeks sooner than originally told. **** and ****** installed them very smoothly answering any questions I had. They finished in about half a day, cleaned up after themselves and were done. We love our windows! Thanks, Universal Windows!Universal Windows Direct of Charlotte
Date: 10/11/2022
*****, we are thrilled to hear ****, ****, and ****** provided you with an exceptional experience from start to finish. Thanks again for trusting us at Universal Windows Direct with your home-improvement project.Review fromSCOTT M
Date: 10/02/2022
This was our first experience with Universal Windows and it was a positive experience. The team (4 installers) that did the installation was efficient and professional and I am impressed and pleased with their workmanship. They replaced 10 windows in just under 4 hours. We have 4 doors to be installed at a later date. I would certainly recommend them to others.Universal Windows Direct of Charlotte
Date: 10/03/2022
*****, we appreciate your kind words and thank you for trusting us with your home-improvement project.
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