Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Oil Change has 326 locations, listed below.

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  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

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  Take 5 Oil Change

  4030 Monroe Rd Charlotte, NC 28205-7706

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  Take 5 Oil Change

  1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

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  Take 5 Oil Change

  714 Cassat Ave Jacksonville, FL 32205

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  Take 5 Oil Change #148

  980 E Waterloo Rd Akron, OH 44306

Review Details

• Review fromRob L

  Date: 02/09/2024

  If there was only a way to leave a 0/5 star review. They changed my oil and days later it all leaked out causing my engine to seize up. I took it to a mechanic who said it appeared they didn't even change the oil. I took them the report and they provided footage which was inconclusive at best and took zero accountability for making a mistake. They have incompetent employees. I left a review where they tell you to contact customer service only to have them tell you that it is privately owned and is up to the owner. This place is absolute TRASH and unprofessional. If you want to pay to have them destroy your car and take zero accountability, go here.

• Review fromJo Ann M

  Date: 02/09/2024

  Took car to dealership for engine issues. Oil changed by Take 5 in ********* ** since 2016. Not once did they change the oil filter! Its now **** and the vehicle still has the 2016 oil filter in it. Engine damage, service technician said hes seen this many times with Take 5.

• Review fromPablo O

  Date: 02/06/2024

  Never , ever ,ever again. Take 5 more like take 2 and a half hours. I showed up with only 2 cars waiting and 3+ people in the bay and waited almost 2 hours for them to tell me they aren't taking coupons on their ****** priced oil change . Let's do the math oil filter $5.79 + $20.00 high mileage oil + $20 for labor because all your doing is taking off the oil filter and draining the oil and putting new oil in. Go anywhere else but here. Don't believe the hype of these locations , it will not take 5 will take much longer and cost much more.If I could give negative stats I would...

• Review fromMalik S

  Date: 02/02/2024

  Shop manager admitted via text and email that he damaged my car. He tried to fix the problem but created further damage. I need my car repaired by Take 5 immediately. I am a disabled veteran and need my car.

• Review fromRyan W

  Date: 01/24/2024

  they over tightened oil filter housing and cracked it. Been trying to resolve issue for months and no results. I can't get anyone to answer the phone or return my calls. Now my vehicle can't be driven until it gets repaired

• Review fromKevin K

  Date: 01/24/2024

  This company does poor work and and even worse customer service. They did not know how to properly change the oil on my new ****** Tundra and they unbolted things on my truck that did not need to be. Then they did not reinstall everything back on my truck. They also had oil spilled under the hood on the motor, all over the fuse box where they set the oil jug that has left oil stains. There is oil all under my truck from splashing because they did not properly drain the oil. I went to the store and spoke to the manager and he advised me to email everything with pictures and he would start a claim. He responded to my initial email that he would be in touch the next day with an answer. It has now been a week since that email along with a few other emails and he nor anyone else will respond to me. I understand things happen but to not communicate and take care of your mistakes is not acceptable. Especially coming from a large company like Take 5 Oil Change.

• Review fromWilliam K

  Date: 01/20/2024

  I took my wife's ***** CRV in for oil change on 1/18/24 in ********,** I have been a customer for a number of years. They also told me the cabin air filter needed to be replaced. I said Ok When it was all said and done, the total bill was over$121.00, I noticed that they cabin filter was $49.95. What So, I went on the net and found the exact filter was $9.39 on Amazon. I called ************** and the OEM ***** air filter was $39.00. What a rip off. I went back to Take 5 and they told me that was their price. I asked them to do the right thing , and they told me to pound sand. I am almost 80 years old and a disabled ******* vet, but my brain still works. I will never be a customer be a customer again, and I have earned the right to take bad about you ******, ********,**

• Review fromFormer M

  Date: 01/15/2024

  The company is trash. They hire non certified mechanics to diagnose problems. I was a manager for the company and left under good standing with a two weeks notice. I recently tried to go to work again to find out a DM for the company would not hire me because when I left (with a two weeks notice) the other employees left on their own to other jobs. I had to turn in my company credit card and keys into another employee because no district manager or higher up came to get the item. Then this district Manger spread rumors I stole money. They let children run the company. If you have any damage we we're told to push the customer off until they give up. Good luck buyer beware they are using second rate oil and filters.

• Review fromMisty C

  Date: 01/12/2024

  I would not even rate them a 1 star. Don't use Take 5 for your oil change. ******** **. I went last week and never made it home. They cracked the oil filter housing and now it's going to cost ******* to fix. Of course they are saying it was already cracked so they will not take responsibility for the damages. Funny how the car was running fine before they touched it. They haven't even seen the damages yet they claim it had to have been cracked already!

• Review fromAhmed A

  Date: 01/10/2024

  Oil change took over 2 hours, as they disassembled the entire undercarriage liner, claiming that this is their usual policy as per the manual to avoid oil spill. When they put it back they assured me that everything is back to its original condition, but when I checked it myself I found 10 missing screws and the liner wasnt replaced correctly. So, I went back to the shop and confronted them, and they confessed they lied and the manager went down himself to reassemble the liner. Dishonest crew, not to mention their incompetency!!