Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Oil Change has 326 locations, listed below.

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  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

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  Take 5 Oil Change

  9200 Albemarle Rd Charlotte, NC 28227-2624

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  Take 5 Oil Change

  5221 South Blvd Charlotte, NC 28217-2712

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  Take 5 Oil Change

  12251 Jones Road Houston, TX 77070

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  Take 5 Oil Change #147

  591 Canton Rd Akron, OH 44312

Review Details

• Review fromBrelynn M

  Date: 05/09/2025

  I got a few filters replaced and an oil change this morning at the ************* #**** location and had the best experience! ******, ********* and **** were all incredibly friendly and knowledgeable. The services themselves were done quickly and efficiently. They explained the process thoroughly and made me feel comfortable and confident in what my vehicle needed. Just wanted to give their team a shout out. They seem to mesh well together and have great communication amongst each other, which in turn offered a well rounded experience for me as a customer.

  Take 5 Oil Change

  Date: 05/12/2025

  Brelynn, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We will make sure these techs that you named in the review get the recognition for their amazing service. We appreciate your loyalty and hope to see you again soon!

• Review fromDavid R

  Date: 05/09/2025

  In my town I have about five oil change places that are closer to my home than take five. I always go to take five because I am treated with a smile and courtesy with great explanations and exceptional service. This happens every single time I go and every person who's working there is always courteous and provides expertise. I highly recommend this facility to anyone.

  Take 5 Oil Change

  Date: 05/12/2025

  *****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon! We are happy to hear that we stand out from the others!

• Review fromHamza M

  Date: 05/08/2025

  I went to Take 5 Oil Change at ****************************************** on April 18, 2025, for a routine oil change and paid $88.60. Two weeks later, on May 8, 2025, my check engine light came on. I took my car to a trusted mechanic who discovered that the oil filter was never installed during the oil change.This negligence not only put my engine at risk but also led to additional expenses. I ended up paying $184.69 to resolve the issue caused by the missing filter. I requested a refund for both the original oil change and the repair costs, totaling $273.29, but so far, there has been no resolution.I trusted Take 5 to perform a basic service with due care, but instead, I was left with unnecessary financial loss and potential engine damage. Very disappointed with this experience and would not recommend this location

• Review fromJairo B

  Date: 05/08/2025

  Your workers where I always go to change the oil in my car didn't do their job right and they screwed up my car's engine and I have all the proof you can see that however you want and now they don't want to pay for the damage they did to my car and I think he did it on purpose because he asked me if you want we can split it and I told him better change it because I traveled to ******** and it seems like he got upset because I didn't want to change it and he made me believe that he changed it now I'm with my car screwed up because of them and it's right here in ********** **** supposedly they have an answer for me tomorrow but I already know what they're going to do

  Take 5 Oil Change

  Date: 05/12/2025

  *****, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************

• Review fromAlexandra F

  Date: 05/07/2025

  I recently went to this location to get my oil changed. I get my oil changed and am on my way. About a month later, my vehicle stops running and won't drive faster than 20. It turns out that my air filter, which I did not want to update, was installed backwards, causing my air flow meter to fail. For a mistake like this, this organization clearly lacks the necessary staff who are certified to operate on automobiles. Most crucially, the claim representative stated that they are dismissing my request because of the 'period from when I received my oil change to the occurrence,' saying it is not their responsibility. I am in the process of looking up city ordinances and laws that all auto mechanic shops must have for an individual to work on your car. Don't come here if you don't want your car to break down in a month.

• Review fromSabrina D

  Date: 05/05/2025

  My son took his car to Take 5 in *********, **** on. ************. He received exceptional customer service and they walked him through every step of getting an oil change. They answered his questions and offered expert advice. Thank you all for your attention to detail and teaching my son the value of taking g car of his car,

  Take 5 Oil Change

  Date: 05/06/2025

  *******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

• Review fromDelicia M

  Date: 05/05/2025

  Take 5 help me quickly access that I had a nail in my tire that needed repair. They aired it up, gave me water and I was able to fix the tire at a shop nearby.

  Take 5 Oil Change

  Date: 05/09/2025

  Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

• Review fromtie w

  Date: 05/02/2025

  If Zero was an option. Please guys do not put your transportation in their hands. And for those with denied claims, Contact me on Instagram so that we can prepare for a class action lawsuit. twin.tee is the name. Lets get our money back

• Review fromKalvin S

  Date: 05/02/2025

  So I normally would take my jeep to get an oil change at take 5 in **************, Va for the past year I had no complaints until 4/8/25. I got an oil change on 4/7/25 after work because I was driving to *** the next day. As the next day came and Im 3 hrs into my trip my red oil light came on in the jeep. Im thinking no I just got an oil change it hasnt even been 24 hrs yet, so its probably the dash messing up and the light will go off. It never did and my car started to mess up. It got me to ***, I was only there for that day and didnt drive because you dont have to drive in **. The next day was 4/9/25 the day I was going back to a **************. I turned the jeep on it sounded rough making a loud sound. I drove it and got to ********** and I just had to find an auto shop fast to look at the problem. They popped my hood and noticed oil all over my engine and said youre missing a Seal around the oil filter which is supposed to lock the oil in and you dont have one so youve been driving with no oil. The looked on the oil stick and see metal and said you have engine damage because there metal in your engine. I spent hundreds of dollars just to be able to drive it back home but my engine needs to be fixed. *** called customer service so many times and theyll tell you it will take 5 business days to hear back from someone and its going on 3 weeks for me. I need my vehicle as its getting harder to make it to work. My claim number is T5C-043119. This place is unprofessional

  Take 5 Oil Change

  Date: 05/05/2025

  ******, I do apologize for the delay with any updates on your open claim. I have reached out to the teams that are reviewing the claim and asked that we get an immediate update communicated with you. If there is anything else you need, please feel free to contact our customer service team at ********************************************************************. 

• Review fromBryan B

  Date: 05/01/2025

  Certainly! Here's a more polished and professional version of your complaint, while still conveying your concern clearly and firmly:---Subject: ************************* Issue at ************ Location (Invoice #*****)To Whom It May Concern,On April 16, my daughter visited your ************, ********* location for a routine oil change before returning to college. Instead, she was charged $241.54 after being pressured into an unnecessary coolant exchange service a service she did not need.The very next day, her vehicle began overheating. This issue persisted for nearly a week until the vehicles safety system alerted her to pull over and shut off the engine. When I inspected the coolant reservoir myself, I discovered that the coolant level was low and the reservoir had been filled with plain water not coolant.This not only suggests poor service but also raises serious concerns about vehicle safety and the integrity of your service team. I have attempted to reach out via email but have received no response from ************* a minimum, I expect a full refund and a formal apology for the inconvenience and potential damage caused. I hope you will take this issue seriously and respond promptly.

  Take 5 Oil Change

  Date: 05/05/2025

  *****, I want to start off by apologizing for your recent experience with Take5 and the delayed response to your email. The experience you had is not what we want to exemplify as a company. Could you please email us the *** number of the vehicle in question and we will get a claim submitted for this service issue. Please email it to ****************************************** and title it with your BBB review number. 

  Thank you, 

  Bryan B

  Date: 05/09/2025

  I attempted to email ****************************************** and received an error message saying request could not be created. The *** IS *****************. Please let me know about the claim and next steps