Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Oil Change has 326 locations, listed below.

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  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

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  Take 5 Oil Change

  4030 Monroe Rd Charlotte, NC 28205-7706

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  Take 5 Oil Change

  1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

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  Take 5 Oil Change

  714 Cassat Ave Jacksonville, FL 32205

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  Take 5 Oil Change #148

  980 E Waterloo Rd Akron, OH 44306

Review Details

• Review fromMichael S

  Date: 01/03/2024

  Stripped out oil pan plug. Failed to respond to repair it.

• Review fromBrian V

  Date: 01/03/2024

  Great fast friendly service, price was fantastic staff very knowledgeable ***********************

  Take 5 Oil Change

  Date: 11/08/2024

  Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

• Review fromFenecia W.

  Date: 12/30/2023

  If I could leave a Zero I would. I don’t know what happened to this business they use to be good. I took my car in for an oil change recently and they said it didn’t need it but they had given me a complimentary top off ( meaning they filled it up ) that was not the case . Not long my car started sounding and acting funny . Then the check engine light came on and the car was no longer accelerating. So I had a mechanic look at it and he said it barely had any oil in it . I was like I just took it to Take 5 and they supposedly gave me a complimentary top off. So they lied to me and made me pay for some windshield wipers for the ump teen time . I suggest they hire some professionals that knows what they’re doing before they start getting slapped with lawsuits because someone’s car has been ruined do to their negligence.

• Review fromKimberly P

  Date: 12/30/2023

  I got my oil changed on Oct 30. My hood wasnt latched after and my hood smashed my windshield while driving on 35 at 70 mph. After multiple phone calls no one would return my call to give me their insurance claim information.

• Review fromHeather P

  Date: 12/29/2023

  Take 5 in ************, **. Giving one star because I have to give a rating. I went to get my oil changed and had quite an odd experience. Majority of the staff looked quite confused which left me feeling concerned from the very beginning. Oil change was completed and I mentioned that my tire pressure light was on. ******** suggested I take it to **** and fill them until another colleague reminded him that they could in fact do it there. He filled my ************ me on my way and once I pulled out of the parking lot I noticed he didn't even give me a sticker to reflect the oil change/when to return. I went back around and finally got it. Not even 24 hours later my check engine light is on (with NO previous issues to my vehicle at ALL. I keep this car very well maintained and up to date on ALL work at ALL times.) I was on my way to drive it to the shop to get the light checked when suddenly my car would not accelerate at all IN THE MIDDLE OF THE HIGHWAY. Thankfully I was close to an exit&was able to pull off in to a shopping center but once I turned the car off - I couldn't get it back on. Ended up having to sit in a parking lot for over two hours while waiting for a tow truck to come AT MY EXPENSE and once diagnosed was made aware that the damage was in fact caused during an oil change. Reached out to management, took me a month to even get a call back. Once I did, I got a call back from "*********************" who informed me he would make sure this was handled and to send him over the oil change receipt as well as the receipt for repairs. I did so immediately. He confirmed receipt and about four days later I had not heard anything so I followed up and received a response that I would be reimbursed for the oil change and the repairs. I asked what method since they do not have my bank info and the address on file is not current and he said he would reach out and get back to me. Now it's radio silence every time I email. DO NOT GO HERE OR TRUST ANYTHING THEY SAY!!!!!!!!!!!

• Review fromJoseph H.

  Date: 12/28/2023

  Attendant mislead my daughter by telling her if she did not purchase an upgrade on her oil change, the oil used on a basic service would leak out. The oil used in the upgrade was the same grade oil. She was also told that she had purchased the upgraded oil change the last time the car was serviced. This was not true as we retain all of our receipts. I attempted to utilize the Take 5 website to communicate with management as suggested and he/she did not respond. I personally recommend motorists to look elsewhere.

• Review fromCindy H

  Date: 12/23/2023

  Dont go to the take 5 on nlanvonorth ******. The guy said I need an oil chg and I asked him to *** top it off and ck my tires, he said we dont give away free stuff!!! Really cause I took it to the automotive store and they checked it for me and it was fine. The little manager is the smart mouth and his name is *******. Dont go to this location.

• Review fromJames W

  Date: 12/18/2023

  Horrible. If you like trying your luck go to *****. Nealry guranteed to loose here. I have had 4 vehicle service and 2 of them were damaged. I stopped going when they damaged the grill on 1 vehicle and they tried to solve it by using zip ties. I only noticed the 2nd much more expensive issue after it was time for my next oil change. I took it to the dealer thi time as I needed some routine maitenance in addition to my oil change and they asked me where my last oil change was done becuasye my drain plug was strippledge (video evidence and the oil pan was damaged the deal provided a video with metal shards from the plug and so they wouldnt touch it for fear of causing more damage. I took it back to take 5 oil pan. I to TAKE 5 #** and they refused to take any ownership even after there records showed my last oil change was done at there location i.e they were the last people to touch it. If I could give less than 1 star I would. Not to mention I called beforehand and the manager told me he'd take care of me only to not even greet me or even come out when I got there. An hour wait for them to basically shrug and do nothing

• Review fromNoreen L.

  Date: 12/13/2023

  We took my son's car for an oil change on a Saturday. Monday, my son comes home and says the throttle light is on along with a bunch of other lights and it's barely accelerating. So we took it to our mechanic and he found a rag in the throttle body. Once the rag was removed it was fine. I called Take 5 and spoke to the manager, Jason, who informed me since we already took it to our mechanic, there would be no refund (receipt states we have to take the car back to them if something is wrong). Jason said he can give us a future oil change for free which is comical since we will never go there again.

• Review fromDe'Asia B

  Date: 12/06/2023

  They didn't put oil plug in place correctly causing oil to leak out ruining the engine.