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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Oil Change has 326 locations, listed below.

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    Customer Review Ratings

    1.49

    Average of 255 Customer Reviews

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    Review Details

    • Ron

      Date: 04/29/2024

      Going back to the take 5 #3 location **********, La.. they cross threaded my s**** in my oil *** and it cost me $600.00 to get the Chevrolet dealer to change out the pan with new s**** and oil change ***** dealer gave me toe old pan with the s**** in it and said to that the pan back to Take 5 #3 in **********. May he will pay for new pan and labor.

    • Oliver M

      Date: 04/25/2024

      Two months after a Take 5 Oil Change I took my car to a shop for a coolant leak. They found the coolant leak and an oil leak I didn't know about. I seems i was almost two quarts low on oil because the Oil Filter was loose and leaking. When I took the mechanics written notes to Take 5 I was told the entire crew at the time of my oil change is no longer employed by Take 5. Thank GOD the Oil Leak was found before becoming more costly.

    • Carlos R

      Date: 04/22/2024

      04/22/24 - I took my 2012 **** F-150 to Take 5 in ******, **. They changed my oil about 4 months ago. I happened to be in ********* a couple of weeks ago, and noticed that my mileage indicated that it was time for an oil change. So, I had it done there (not a Take 5 location). At the end of the oil change, the technician informed me that when it was changed previously, the oil plug had been over torqued and the threads were stripped in the oil pan. He handed me the oil plug, and you could see the pieces of thread from the pan that were still in the threads of the plug. He recommended that I go back to Take 5 and let them know that they owed me an oil pan. He said that they could put in a single use plug that would hold until I could get a new pan. Of course, he was wrong, and I have oil all over my driveway. I just talked to the **** dealership and they are working me up an estimate to replace the oil pan. I did stop in at Take 5 a few days ago, and they were kind enough to shrug their shoulders and tell me that since someone else had already "touched" it, they couldn't be responsible; not that I ever suspected that they would be. So, as you can imagine, I'm not the happiest of campers, I did take the opportunity to read other reviews of Take 5, and I only wish that I had read them before I let them touch my vehicle. Live and learn.

    • Jeffrey B

      Date: 04/09/2024

      Horrible experience there They put my oil filter on after a change improperly and oil was spread and got all over my engine and undercarriage of my new car, I complained and they tol me it's my fault..No I have permanent damage to my engine!

    • Adam W

      Date: 04/06/2024

      *** WARNING *** These clowns don't have a clue what they're doing. We decided to give them a chance and it was a disaster. They stripped the plug and couldn't figure out how to remove it. When I got home I was able to with a pair of Vise-Grips. They also couldn't figure out how to replace the oil filter. NOT KIDDING! I tried telling them three times it was the wrong filter and they wouldn't listen. While all of that was taking place they were having issues with the other two cars next to us. Watching the bearded idiot running the place (who showed up late to work mind you) trying to figure all of this out was enough to leave. They offered to pay for the plug they ruined if I went next door to the tire place for an oil change and paid double lol. I decided to go to the stealership instead and gave the bill for the plug to the manager at Take 5. He refused to reimburse me the few buck it cost to replace the plug they destroyed so now the whole world gets to read this. Avoid this place at all costs!

    • Nicholas F.

      Date: 04/01/2024

      I got an oil change and my coolant flushed from this Take 5. After returning for another oil change, it was discovered the my coolant cap was missing and there was no coolant in my car. I spent over $100 to have my coolant flushed and replaced, only to have the staff misplace my coolant cap and never refill the coolant.
      I paid for a service not provided. Would not recommend anyone get their car serviced here.

    • James P

      Date: 04/01/2024

      Their prices are excessive. I felt trapped because they had my oil drained out before I saw the prices. I was told to only use synthetic. Total $103 Plus: filter, addl. *** ****** chg $31 I will never use them again!

    • Chris F

      Date: 03/30/2024

      Management will treat you like c*** don't allow breaks or rest time have to stay busy 25/7 can't use a restroom without being bothered 20 seconds later will never work less then 10 hours a day and will make you work 8 hours of your shift before going to lunch it is 4:16pm as I'm writing this and I've been on clock since 10am and have yet to get my 30 minute required lunch break don't ever work at shop ********************************

    • Cheyenne D

      Date: 03/29/2024

      I went in for a service on 2/20/2024. The guy working at the time had just had his coworker walk out on him so he was left being the only one working. In result he did the worst job possible on my car. Due to him being upset he FORGOT to tighten my oil plug resulting in all the oil then draining from my car seizing my engine. $9,500 to replace the engine in my vehicle. Claims department is no help. I've been waiting weeks for a response and left without a vehicle because WHO has just ten grand sitting around. I don't! It's there lack of care and consideration that has left me without a car to get to and from work. Which oddly enough is how one makes money. This company should 100% be shut down and everyone should be getting a payout from them,

    • Delicia P

      Date: 03/21/2024

      This has got to be the worst company I have ever dealt with. Please beware and trust these reviews. My son had his car for 1 full week and took it to Take 5 for an oil change. They did not put oil back in his car!! The entire engine had to be replaced!! We are on month 3 and my son (an active duty solidier) does not have his car! Nobody answers their phones. Nobody calls back. No response to emails. NOTHING! We are getting a lawyer. This place is ridiculous.

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