Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Take 5 Oil Change has 326 locations, listed below.

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  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

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  Take 5 Oil Change

  6401 N 76 st. Milwaukee, WI 53223

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  Take 5 Oil Change

  906 S. Mason Rd Katy, TX 77450

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  Take 5 Oil Change #152

  1948 State Rd Cuyahoga Falls, OH 44223

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  Take 5 Oil Change #150

  876 Wooster Rd N Norton, OH 44203

Review Details

• Review fromLinda L

  Date: 06/04/2024

  I just had my oil changed and wiper blades done at southern blvd fl. and the 2 gentlemen that did the job were excellent people very polite and respectful. I never been to a garage that was so clean almost like brand new I definitely recommend this place ????????????????????

  Take 5 Oil Change

  Date: 11/07/2024

  Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

• Review fromAshlynn R

  Date: 05/29/2024

  On 5/28/24, I took my ****** Rogue here (store 318) to get an oil change on 5/29/24. **** checked my air filter to see if it needed to be replaced (it did not) and put it back in. I left the Take 5 oil change, drove approximately 10 miles, and my RPMs dropped, check engine light came on, I was unable to accelerate, and the car shut off as I was driving down a 55mph, high traffic street. Luckily, I was near a mechanic shop and was able to get the car to restart and make it to the shop. The mechanic found that my air filter had been put in backwards, which caused the car to shut down, and the mass airflow sensor to fail. I had to leave my car at the mechanic shop overnight in order for them to replace the mass airflow sensor in the morning. I called Take 5 (store 318) and asked to speak to the store manager. ****, who checked my air filter, is also the store manager. **** told me that after speaking to his district manager, he would be meeting at the mechanic shop to pay for the damage they caused to my vehicle at 10am on 5/29/24. At 10am on 5/29/24 no one was there to meet me at the mechanic shop. I called ****, he said instead of him the district manager would be meeting me and was on his way. At 10:30am, the district manager **** arrived. **** questioned the mechanic, admitted Take 5 was at fault, asked to look under my hood, told me they would have to file a claim that he couldnt pay for it (after I was already told by **** that they were). On top of being late, **** continuously walked away while speaking to me to take other phone calls and ultimately refused to pay for the damage Take 5 caused to my vehicle. $95.21 for the oil change, $338.11 that I had to pay out of my pocket to replace the mass airflow sensor that Take 5 damaged. Extremely poor customer service, and now I will be waiting for a claim to be processed by a district manager that cannot even show up on time to an appointment or stop answering his phone long enough to speak to a customer.

• Review fromLarry B

  Date: 05/25/2024

  Took vehicle I or oil change tech shows me the oil cap and says your coolant system is bone dry and recommended a coolant exchange for $149 I said pit the cap back on I'm leaving I may not be the sharpest tool in the shed and I've changed my own oil many times in the past, I know you can't tell the coolant system is bone dry by looking at the oil cap besides if it was bone dry it would've over heated.They should have zero stars

• Review fromHeather D

  Date: 05/20/2024

  The location at ***************** in ************** messed up my Truck and I still have no response from the corporate office. On April 24, 2024 our truck's transmission fluid was drained (instead of the oil) We had to have it towed and get a rental car while it was repaired. The store manager gave us a number on a sticky note to call. We never received official paperwork about or for their ***** services company. I have had to call and email multiple times just to get a response. It has been almost 2 months and I had to spend $1500 out of pocket. This is unacceptable.

• Review fromTom W

  Date: 05/17/2024

  The station in ************* ripped me off.They did oil change then charged me an extra ***** for filter.I told them I was a veteran and they said that a discount would be applies then didn't take the discount.5qt oil change full synthetic 5w30 $112.91

  Take 5 Oil Change

  Date: 11/12/2024

  We're sorry you had a negative experience with us, ***.We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************. We can address the issue regarding the discount with you. 

• Review fromHeidy A

  Date: 05/17/2024

  Recently went to 2 separate locations for oil change #1. Initially asked if they had my filter for my car. They replied yes. They wrestled my glove compartment open and told me they did not have a cabin filter, that I would have to go elsewhere. They said something was dead and smelling bad under my car. Stressed me out so bad I walked across the street for cigarettes. Yes, I left my car!! When I returned they literally wrestled my glove compartment back together. They also apologized, saying they were out of fluids, they would not be able to top me off, if I went elsewhere within two weeks I could get someone else to do it.#2. I get to the second one and discover number one had either broken or taken my glove box strut, the piece that opens the glove compartment softly, instead of slamming open. They put my cabin filter in charged me a ridiculous amount of money and now I cant use the outdoor air without hearing an annoying, loud whistle. *** tried to call the first repeatedly and their mailbox is full and they dont answer the phone. Ive yet to try the second one. I will never, do business here again and I will forever tell people to avoid it. Unless they do right by me, I will not change my mind.

• Review fromMrs. R

  Date: 05/13/2024

  THE ENTIRE TAKE 5 OIL CHANGE #*** LOCATION AT ********************************************************************** SMELLED OF POT. THIS IS A CORPORATE GARAGE NOT A FRANCHISE. Attempting to reach the owner of the franchise leads you down a rabbit hole to a NY real estate firm. The ******** location is supposedly owned by Q LUBE *** NO *************************************. THE TAKE 5 #*** destroyed our truck's engine by draining the oil out of the vehicle and not refilling it during an "oil change" - During this "oil change" the shop manager made strange comments about the oil level continuing to rise - must have seen they couldn't detect any oil with the dipstick. The vehicle was taken to a different shop when the oil light and check engine light came on. Their FAKE insurance company FLEET SERVICES insisted it get towed to a third garage and asked for numerous photos and explanations from the third garage which told them the engine was destroyed because they drained all the oil out. Their FAKE insurance company says the file will be closed for no explanation. They pretend their insurance will review the vehicle damage but would not send an adjuster to the garage we barely made it to after their "oil change." They are owned by TAKE 5 CORPORATE. Their FAKE insurance lies, won't return phone calls and refuses to send out their own adjuster. ALL THEY DO IS WAIT FOR YOU TO GIVE UP. NEVER GO TO TAKE 5 OIL CHANGE LOCATIONS ANYWHERE.

• Review fromRedmond R

  Date: 05/08/2024

  Just got my oil change at Take 5 on ***********************. Everyone in my vehicle was offered a cold bottle of water. **** explained the available services well and I chose the Mobile One *********************** He additionally, filled my tires with air to specs and washed my front window. He helped me decide whether or not I should use my $20 off coupon or my military 25% discount. I tried to use both , unfortunately he wasn't allowed by policy. I'll be back ! Thanks **** and his professional crew

  Take 5 Oil Change

  Date: 11/07/2024

  
  Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

• Review fromJose F

  Date: 05/06/2024

  Took my ******* Sonata here for an oil change and the tech left the oil drain plug loose causing the oil to spill out. Now my vehicle need a new engine and the company has yet to respond. I have tried calling multiple times a day for the past 2 weeks leaving numerous voicemails and emails with no response. Terrible place and even worse management.

• Review fromKey-Ana C

  Date: 05/03/2024

  They put widow washer in my coolant tank and tried to tell me that it was blue coolant. I have one of the employees, on video, admitting that the only fluid in the shop that's blue is the window washer.