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Business Profile

Auto Service Contract Companies

CarShield

Reviews

Customer Review Ratings

2.24/5 stars

Average of 3,205 Customer Reviews

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Review Details

  • Review fromPetra N

    Date: 03/04/2025

    We have the used car for one year, and also the Car shield warranty Now we have 3 problems, and the Car Shield people are great to work with and very helpful they explained everything, and we got an email with repair shops in our area all was very easy. the wait time was a bit long, but when the person came back to the phone, he told me he found six different. shops where I can bring the car for repair I was impressed thank you for this I can recommend Car Shield Petra N

    CarShield

    Date: 03/11/2025

    Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer Relations 
  • Review fromHerb O

    Date: 03/03/2025

    I’ve never had a claim. I’m reviewing the customer service area. I’ve had to request extra copies of my policy and coverage guide.

    CarShield

    Date: 03/11/2025

    Thank you for taking the time to share your honest feedback. We are glad to have you as part of CarShield!- Customer Relations 
  • Review fromDonovan E

    Date: 03/03/2025

    Very helpful, friendly, and courteous help. The customer service person was very helpful and I could understand her speech.

    CarShield

    Date: 03/11/2025

    Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer Relations 
  • Review fromAngelette J

    Date: 03/03/2025

    The agents are always very helpful and knowledgeable. I'm always satisfied with the service. Never a complaint. Thank you for being so customer friendly.

    CarShield

    Date: 03/04/2025

    Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer Relations 
  • Review fromBill B

    Date: 03/03/2025

    Absolute joke. Do not use this company. Crooked-pays for next to nothing.

    CarShield

    Date: 03/04/2025

    Based on the name and email address provided in your review, we are unable to locate your contract. Please email ******************************* with your contract number so that we can properly address your concerns. We look forward to hearing from you. -Customer Relations  
  • Review fromLarry W

    Date: 03/03/2025

    Both my wife and I are getting calls from CarShield wanting to sell us house insurance. We've told them every time to stop calling but we still get the harassing phone calls.

    CarShield

    Date: 03/04/2025

    Please send an email with your phone number, First, and Last name in the subject line to ******************************* so that we may block your number, and put you on the do not contact list.

     

    Respectfully,

    Customer Relations

  • Review fromVicki H

    Date: 03/03/2025

    i was with Carshield for years, paid my premiums on time. When I needed them, they told me to get a second opinion. I did and they reject the claim, not once but twice. They are a total fraud! Filing complaint with ******************************. If I could give 0 stars, I would, they are not worth one star.

    CarShield

    Date: 03/04/2025

    Based on the name and email address provided in your review, we are unable to locate your contract. Please email ******************************* with your contract number so that we can properly address your concerns. We look forward to hearing from you. -Customer Relations  
  • Review fromHoward B

    Date: 03/02/2025

    I am so thankful that I was smart enough to get car shield for my 2019 ***. They were wonderful as they Quickly approved all repairs that were needed.

    CarShield

    Date: 03/04/2025

    Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer Relations 
  • Review fromAaron H

    Date: 03/01/2025

    I love car shield ??? and I've got any bad representation from them and is a Awesome company that very helpful and friendly and courteous and I will choose car shield ??? any day????????????????????????

    CarShield

    Date: 03/11/2025

    Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer Relations 
  • Review fromRandy S

    Date: 03/01/2025

    CarShield was great - quick response for both me and the repair facility. No drawn out delays or unnecessary hurtles - the repair facility was impressed by how smooth everything went and me too! Highly recommend!

    CarShield

    Date: 03/03/2025

    Thank you for taking the time to share your positive feedback. We are glad to have you as part of CarShield!- Customer Relations 

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