Reviews

This profile includes reviews for Systems & Services Technologies's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Systems & Services Technologies

  4315 Pickett Rd Saint Joseph, MO 64503-1600

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  NCO Financial Systems, Inc.

  113 W. Milwaukee St Janesville, WI 53545

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  SST Card Services

  PO Box 23060 Columbus, GA 31902

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  NCO Financial Systems, Inc.

  8025 Excelsior Drive Suite 200 Madison, WI 53717

Review Details

• Review fromJosue N.

  Date: 03/18/2024

  I recently experienced an unauthorized transfer of my account to a third-party collector, SST, by Marcus Goldman Sachs Loan. This action raises concerns regarding potential violations of legal statutes, including the Statute of Frauds, as well as breaches of privacy. I never authorized the sharing of my personal information with SST, constituting a breach of privacy. Furthermore, no signed contractual agreement has been provided, indicating a lack of formal authorization for the transfer. In 2023, Marcus transferred my debt to SST at a reduced rate, a decision that entails inherent risks assumed by SST. I hereby assert that I do not recognize any obligation to settle this debt with SST, as I have no contractual agreement with them. Contrary to SST's assertion of merely servicing the account for Marcus, my investigation suggests otherwise. Marcus has indicated that they have divested themselves of the debt to SST, thereby relinquishing ownership of any personal loans. Consequently, SST's acquisition of the account, at a reduced value, carries its own risk, as they are not the rightful owners. Pursuant to the provisions outlined in the Federal Fair Debt Collection Practices Act, specifically 15 USC § 1692, I am formally instructing you to CEASE AND DESIST all efforts to collect this purported debt. I intend to engage directly with the alleged original creditor, Marcus, to address this issue as appropriate. Please be advised that I reject any future attempts by your agency or any other collection entity to pursue this matter. Furthermore, I request that you promptly update any relevant credit reporting agencies to reflect the status of this alleged debt and remove my information accordingly. I expect documentation confirming your compliance with this request. You are also instructed to refrain from contacting me regarding this matter, except via U.S. mail, to formally communicate your decision to cease all collection activities related to this alleged debt.

• Review fromNona F

  Date: 03/12/2024

  Who is heck is Reddit. Looks like a scam. Same as everybody. Loan was with Marcus and was sold to SST. Have a hard time calling them. How can we get out of this mess. Can we file a law suit against Marcus. This company SST is totally incompetent.

• Review fromkate l

  Date: 02/19/2024

  SST has called me 15 times today - AFTER the payment was made. They keep attempting to use a card that was stolen back in December and no matter how many times I talk to them they are completely incapable of fixing the issue. They, each time, assure me that they have resolved the issue. They have not - and Daily Monday through Sunday I get multiple calls on payments that have been made. I didn't ask to be switched from SeedFi to SST - but here we are!

• Review fromTania P

  Date: 02/10/2024

  My loan was also transferred to SST from Marcus Goldman Sachs. It was a fixed interest loan, which no longer is after I am making payments through SST. They have a “current balance” and a “payoff balance”, which adds daily interest. This should be illegal, since these are not the contract terms I signed with Marcus. On top of that, SST does not report my payments to the credit bureaus, so despite me paying on time, the amount I owe is not updated. I already started a dispute to correct this, and I am waiting for an answer. I cannot wait to complete my payment. I will never trust Goldman Sachs, much less SST for any financial services in the future.

• Review fromDebbie S

  Date: 02/05/2024

  Despite making my final payment early with Marcus by Goldman Sachs and was assured I would not have to redirect my payment to SST, payment was not posted. Payment was due Dec 17 and was made Dec 15. SST showed payments received, reversals & $2.02 fees. On Dec 24, they sent me a letter stating a check was returned. There was no check. It was an online payment. Every day the payoff balance changed. One day it would show zero then the next it would show a balance. I printed out every single transaction and payoff balance as it would change daily. I paid the mysterious $2.02 fees in addition to my many attempts to make the final payment. I sent an email with a time line of each transaction. Eight transactions showing payments received, reversals & fees. Why not just post the payment the first time? I demanded a letter stating that the loan is paid in full as it was finally posted on Dec 25. I received a letter on Jan 31, 2024 stating the account was paid in full on 01/15/2024. Poor decision on Marcus by Goldman Sachs part to transfer services of their accounts to Systems & Services Tecnologies, Inc. Never again having to deal with SST is a relief!

• Review fromMichelle J

  Date: 01/25/2024

  HORRIFIC is putting it lightly. DO NOT DO BUSINESS WITH THIS COMPANY. UNORGANIZED! Huge list of problems...first put my payment in to another account after I made the payment. Had to go back and show thru my bank the payment was made after turning me in to the credit bureau. That still is an issue after 4 years. Said they fixed it but DID NOT!! Just trying to make a payment and changing password all the time is a complete pain. Rudest customer service terrible services. Getting rid of this account is a blessing.

• Review fromDarlene J

  Date: 01/20/2024

  Same problem as everyone else is having they are Not very professional ,just greedy they no the problems from the accounts they took over from Marcus are not issues with the customers but with Marcus .Except greed has them charging every one again for the last payment they made to Marcus ..they say they see where payment was made to Marcus they are gonna fix it then you see where they just put an extension onto your loan ,Lies lies lies I have sent at least 10 emails an talked to at look least 3 people but still same thing .they have made me 1 day late (they say 31 days)on a payment for the 1st time in my life .but I believe if they really want to collect these loan payments they should do the right thing .

• Review fromAndrea L

  Date: 01/16/2024

  SST took over my loan on the last payment. Withdrew money from my checking account without notice. The payment was reported as fraud. Upon speaking with them, I requested a bill in the mail to make the final payment. They have been relentlessly calling for payment 3-4 times per day. Upon receipt of written notification, payment was remitted, they were informed. The persistent phone calls have not stopped. The assumption is that SST cannot continue to operate if they do not receive my $287.

• Review fromAmy G

  Date: 01/08/2024

  The same as all of the other complaints, I had an account with Goldman Sachs, paying WEEKLY. I was more than current on my payments and now SST is claiming I owed an entire month to them again. They placed the blame on Marcus and are "so sorry" but nothing they can do. Now, my account is consistently showing as late and this is incorrect. They need to fix is and are refusing.

• Review fromVirginia R

  Date: 01/05/2024

  Worse company ever. Upon Marcus Sachs transferring their loan department to SST in December 2023, I’ve experienced the worse incompetency in all my years on earth. 1. Called to make sure that 2 payments were not coming out of my checking account because I wasn’t sure that my scheduled payment was going to happen because of the transfer. I was assured that no other payment was showing. They also treated me as though I was in collections by asking when the next payment was going to be made. 2. Sure enough 2 payments totaling $1,500 taken out of my account. 3. Called back, account now showing rescheduled payment that they initially couldn’t see. They assured me a refund, which hasn’t been received yet. Next payment is shortly due, but I’m out of $750 (xtra payment). Summary: Every agent has different answers to the same problem. I have excellent credit and make ALL payments on time. This is an INCREDIBLE INSULT! Marcus did its customers a complete disservice by enlisting SST to handle its accounts.