Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

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  Groupon, Inc.

  600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

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  Groupon Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

Review Details

• Review fromBERNIE G

  Date: 03/26/2025

  I PURCHASED 4 GROUPONS FOR 4 REGAL MOVIE TICKETS WHICH MEANS I SHOULD HAVE GOTTEN 16 MOVIE TICKETS. I COULD NOT USE ALL 16 TICKETS, AFTER I USED 3 OF THEM, IT SHOWED THE SAME VOUCHER NUMBER FOR THE ONES I ALREADY USED SO THEREFORE WHEN I TRIED TO USE IT, IT SAID THAT THE VOUCHER WAS ALREADY USED! I LOST MONEY AND WAS NOT ABLE TO USE MY VOUCHERS. IT WAS NOT NOTED THAT THERE WAS AN EXPIRATION DATE UNTIL AFTER I PURCHASED THEM SO I HAD MAYBE 4 WEEKS TO USE THEM! I ONLY USED 3 OF THEM WHICH I PAID $12.50 FOR EACH TICKET! WHAT A RIP-OFF! I AM SOOOO FRUSTRATED!

• Review fromBrian F

  Date: 03/25/2025

  Im reaching out regarding some ongoing challenges were facing with Groupon on the business side.We currently have an active Groupon offer, but theres no way for us to verify the legitimacy of a voucher through our customer management software (CMS). Ive requested that Groupon provide a method or API for us to validate vouchers through our CMS, but theyve declined.Ive also contacted our account manager, ***** ******, asking to be connected with someone who can help us resolve this issue. Unfortunately, he has not escalated the matter and seems to be functioning as a gatekeeper. Despite several attempts to reach someone elseby phone and through alternate emailseverything continues to route back to *** ******, who has been unable or unwilling to assist further.This lack of access to voucher validation is a serious issue. Weve already encountered cases of fake Groupons, which are damaging to our business. In addition, if there is even a minor typo in the code we submit for redemption, the payment is denied and we receive no compensation for that customer.Were truly at our wits end and would appreciate any assistance or guidance you can offer to help us move this forward. We want to continue offering deals through Groupon, but we need a more reliable and secure system in place to protect both our business and our customers.Thank you for your time and help.

• Review fromLarry F

  Date: 03/22/2025

  I had the same negative experience with Groupons **************** product as others have shown on this site. It is the most frustrating experience that Ive ever had, since dial up internet service!

• Review fromSean B

  Date: 03/21/2025

  Absolute trash. Businesses use this platform to make people think theyre getting a deal. But in reality youre basically paying the EXACT same price except you look like an IDIOT because you think youre getting a good deal. Contact the business directly or print off a coupon. Groupon give me back my money

• Review fromKaren E

  Date: 03/21/2025

  I use to like Groupon. No more. Tried to get a refund when I tried to use the Groupon I purchased and the company wouldn't accept it. They said "so sorry but your past the refund date by 2 days". After much back and forth and me telling them this is bad business they gave me a refund of "Groupon Bucks". After reading all the bad reviews below I'm not optimistic. Not to mention I now have to risk getting something else from them after this bad experience. :-(

• Review fromLaura L

  Date: 03/20/2025

  Groupon's vender CosmeticRX fraudulently billed my credit card for several hundred dollars instead of using the Groupon, and then when I contacted Groupon, they also refused to assist, so I am out over $400 dollars because of the fraudulent activity by Cosmetic RX and Groupon. CosmeticRX won't even respond to my messages. If you don't want to be stolen from, do not do business with Groupon as they don't support customers, and do not give your credit card info (for shipping) to CosmeticRX as they will STEAL from you.

• Review fromNatalee N

  Date: 03/20/2025

  I purchased a Groupon for Proflowers on 3/2 for a 3/6 delivery. The flowers never arrived. I gave the company an additional day to correct it. They did not. After getting a refund for the cash portion from Proflowers, I then requested a refund on 3/11, 2 business days, from Groupon.Over 9 emails were sent to Groupons customer service, I provided the full email chain with Proflowers and was told I could not be refunded the Groupon. They stated it was not their policy, in which I sent a screenshot highlighting where it stated I could be refunded. Multiple emails back and forth stating I missed the window because I purchased it on 3/2, even though my delivery date was the 6th. Ive resent email after email only to be directed to their online chat which never connected and told only that they cannot refund it with no further explanation even after Ive sent documentation and copies of their own policies. Terrible experience with Groupon and Proflowers. My mother never received her birthday flowers.

• Review fromVina H

  Date: 03/18/2025

  Groupon is allowing scrupulous companies / scammers sell on Groupon. You pay Groupon to get the service and then the service company tells you it's going to be a lot extra like hundreds of dollars more than what you paid Groupon. Groupon has no real way of resolving anything. Try to chat and cannot get a live person. When you mention what business you're having issues with it gives you a choice of what the issue is and dealing with a scammer merchant with a lowball price and wanting my money back is not an option. No way to talk to a live person you are stuck with the Groupon and either have to use it or waste it or you can gift it to someone but who wants to give one of their friends or family a Groupon from a scammer merchant. Just so irritated and frustrated will never buy from Groupon again

• Review fromNiki M

  Date: 03/16/2025

  After purchasingMicrosoft Office 365 Pro Plus | Lifetime Account | 100GB Storage on up to 5 Devices, ********************** did NOT honor the purchase at all. They gave me a RUN AROUND. There was zero assistance to speak with, no one would assist me in redeeming this purchase and then they simply "give me Grouon bucks" right before the purchase expired. Nerdused is who they try to refer you to as a consumer with questions, however, ******** informed me they "no longer" are associated with Groupon. This company has become a scam that is impossible to reach.

• Review fromAdam H

  Date: 03/16/2025

  Purchased a software license. After purchase, it would not let me login to Groupon with my ***** account to receive the license. Keep getting the same error: We couldn't log you in because you did not grant the necessary permissions. No customer service contact and they basically stole my money.