Reviews

This profile includes reviews for Networx Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Networx Systems, Inc.

  3399 Peachtree Rd NE Atlanta, GA 30326-1120

  
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  Networx Systems, Inc.

  589 N Dupont Hwy Dover, DE 19901

Review Details

• Review fromDmitry C

  Date: 04/03/2024

  Dear Business Owner Networx is the 100% terrible company . Dont trust them , they are professionally trained to lie and over promise you will waist your time and $$$$ . From 12 leads - 0 real customers ( no one real appointment) *****% fraud company .
  

  Networx Systems, Inc.

  Date: 04/08/2024

  We appreciate all forms of feedback and are sorry to hear you feel this way. Like with all forms of advertising, we understand our product is not perfect. However, according to your account history, there seem to be 5 leads that you were able to estimate. Additionally, of the 3 leads that were reported for credit all have been approved. Therefore, we are curious why this review is so critical. If there are other leads you felt required review they were not reported.
  

  Networx Systems, Inc.

  Date: 04/08/2024

  It has become apparent that the response provided was done so in error. We apologize for the oversight on our part. We are unable to locate your account with the email address provided. If you could provide us with a phone number and email address that is listed on the account that would be great. This will allow us to completely address your concerns.

• Review fromRobert S.

  Date: 03/20/2024

  A low life marketing firm using baseless, and fraudulent Homeowner contracting leads, In a way that should be investigated by the *** So, their target market is desperate contractors in need of work, for $350 a month they Networx will provide your company with viable leads!!!! or so they say. This is where they scam you, they provide you with worthless leads, Then they counterattack your company by stating you didn't act quick enough, or another contractor got the job, so on and so forth, they lead your company on for a couple of months.until your fed up, !!!!!! They have harassed me countless times, told them to stop and they still harass me and I'm not even a subscriber,So buyer beware this is a fraudulent marketing outfit from **************** Custom Masonry ********* ****

  Robert S.

  Date: 03/22/2024

  And the still continue to harass, me so I went to my local Police station for help, made a complaint and Police report
  

  Networx Systems, Inc.

  Date: 03/25/2024

  It is unfortunate to hear you feel this way. Networx is unsure why this review includes such statements. Per our records, we don't see where you have used our service. Certainly, some customers do not have the best experience and this drives us to continue to find ways to improve the quality and experience of our service. Unfortunately, all forms of advertising are susceptible to bad leads to a degree. We see you have unsubscribed to any marketing emails from our company which you can opt in or out of at any time. Additionally, we have added you to our Do Not Call list so you won't receive any other contact from our team.

• Review fromMitchell G

  Date: 03/14/2024

  One of the worst lead services I've tried. On top of being the 30th caller every time, even calling within the hour. Half the leads are fake or dead ends. An entire month and not a single real job or opportunity to recoup my money. That's business though, and I cab accept that. But today I had a sales man call me. I believe his name was **** with an 830 number. Asll he wanted to do was talk over me. Tell me what I was doing wrong and argue with me. I hung up because I have work to do and he called me back. Then again after hanging up on him a second time. Please leave me alone. This service is garbage.
  

  Networx Systems, Inc.

  Date: 03/18/2024

  We sorry to hear of your experience using the Networx platform. Additionally, we have added you phone number to our Do Not Call list. Going forward you should not receive any new calls from our sales team.

• Review fromJoshua A

  Date: 02/22/2024

  We read these reviews and bought anyway from a nice Rep named ************************* who said he worked there years and that they dont rip people off and that he personally would help if problems came up.1: They KNOW they have bad leads going out in several categories. We wasted all our money on like 4 bathroom leads that were absolute trash.2: The auto refund policy is a BLATANT LIE. They never auto refund and I was able to get one refunded after wasting 5 days.3: There IS a systematic obligation to re buy and you CANNOT cancel it. This means we were lied to about no obligation.We were lucky and got 1 job out of our initial 500$ buy in, it landed us $2500 and were able to break even after changing a number on our credit card so they couldn't fraudulently re bill us after we requested not to be. It is just as bad as *****'s, STAY AWAY PLEASE.
  

  Networx Systems, Inc.

  Date: 02/23/2024

  Congratulations on the job you won. It's unfortunate to hear you don't feel Networx is a company by which you can continue to gain new customers. We strive to provide high-quality leads to our contractors. However, we understand that sometimes leads may slip through our ***************. In such situations, we are committed to providing prompt and fair resolution to all credit requests. In your case, it appears you only submitted a request for 3 out of the 12 you received. This is typically an indicator that a customer is happy with the leads they have received. If there are other leads that you felt deserved credit, we simply were not aware of them. You mention changing your card information to avoid being billed after requesting that we no longer do so. This is troubling as the only time you contacted us was on 1/31 to report a lead. Any request to close your account was not received until today when this review was left, and at that time a cancel request was opened. In the end, we are happy to know you made a profit on your $500 investment.

• Review fromWilliam S

  Date: 02/13/2024

  THEY MAKE YOU PAY FOR LEADS THAT ARE A YEAR AND A HALF OLD. MAKE YOU ************** NOT EVEN WANTING WORK. MAKE YOU PAY FOR LEADS OUTSIDE YOUR RADIUS. IF YOU LIKE THROWING MONEY AWAY THIS IS FOR YOU. THE FIRST FEW LEADS WILL BE OK BUT GET PROGRESSIVELY WORSE EVERY LEAD
  

  Networx Systems, Inc.

  Date: 02/19/2024

  It is unfortunate to hear your experience was below expectations. We take the quality of leads provided to our customers seriously and want to ensure you have valid opportunities to gain business. If you could provide us with the necessary information to pull up your account we can have a member of our team reach out to assist you.

• Review fromHerman B

  Date: 02/08/2024

  Stay away. I have advertised with them for a while. Recently I put my account on hold because of the mass volume of poor quality leads. Networx kept calling me almost every day and the guy was very rude. He kept demanding why I put my account on hold several times after I told him why. Then I patiently went through dozens of leads with him explaining why they were poor or even junk leads. He then hung up on me. This guy aught to be fired and management aught to train some professional help instead of using thug mentality.Networx really needs to develop a system to validify their leads before they send it to contractors. Management over there has to get their act together. If I owned the company I would fire all management and start over. Do you really think you can keep happy contractors with this type of mentality?
  

  Networx Systems, Inc.

  Date: 02/09/2024

  We appreciate your feedback as it enables us to improve not only the quality of our product but also the experience all customers receive when speaking with our team. If you would kindly provide us with your contact information so that we may access your account we will have a manager reach out to assist with the concerns you have.

• Review fromTroy C

  Date: 02/02/2024

  They won't stop calling me I now feel like changing my number
  

  Networx Systems, Inc.

  Date: 02/12/2024

  We would like the opportunity to stop any additional calls to your phone number. If you mind sharing the name of your business or the phone number you are receiving calls to we will make sure to add it to our Do Not Call list.

• Review fromJack M

  Date: 01/23/2024

  I was scammed by one of their so called professionals referred to me by Networx. This person Networx recommended, was totally unqualified and caused further damage to my home. Networx does not want to remove this scam artist from their network, fearing loss of profits, in total disregard for the customers that get scammed.
  

  Networx Systems, Inc.

  Date: 01/24/2024

  Thank you for the critique. We were sorry to hear that you were unhappy with your experience with the contractor. We understand your insistence that the contractor be removed from our network and your disappointment that he has not been. We contacted both sides in an attempt to generate a resolution, but the two sides were too far apart to achieve a resolution. The contractor was insistent that your review be removed. You were insistent that the contractor be removed from our network. To the contractor's discontent, your review remains displayed.The contractor initially joined our network last April and this is the first complaint that we have received about him. Though we remove contractors from our site when there is more than one complaint about a contractor, it is unreasonable to remove a contractor from our network simply because one homeowner is insistent on it and has submitted a BBB complaint.Before you submitted the BBB complaint, we explained to you that if an impartial third party like a judge would side on your behalf, we would remove the contractor. You explained that you were taking legal action and requested our email to share with us that judgment, which we provided.After we explained to you the reason why the contractor had yet to be removed from our network and shared with you how the contractor would be removed once your complaint was corroborated by a similar homeowner complaint or by an impartial party, you submitted this BBB complaint. If we remove a contractor from our network anytime one person has a concern about a contractor though no one else had, there would be very few contractors for homeowners to connect with, as it is not possible to keep everyone happy all the time.

• Review fromChristian N

  Date: 01/19/2024

  I would not recommend this service to any contractor or homeowner. Iv been using Networx for over a year. They have good and bad leads. The good leads only come after you spend thousand of dollars and deal with rude customer service reps. I was told I could not get refunded for leads that qualified as bad leads. I am a roofing contractor and was getting charged 100+ dollars for leads that werent even in my category or profession. This caused me to spend hundreds of dollars on bad leads. I was called by **** who is a service manager and he just gave me the run around about how I couldnt get refunded due to their policys. Iv sense paused my account with intent to cancel my service once I speak with a manager and get my refund back that I am owed.
  

  Networx Systems, Inc.

  Date: 01/23/2024

  It is concerning to hear this kind of feedback. At Networx, we strive to provide high-quality leads to our contractors. However, we understand that sometimes leads may slip through our ***************. In such situations, we are committed to providing prompt and fair resolution to all credit requests. After a review of your account history, we do see you have received some leads that required credit. We also see leads that have been categorized as jobs that were "won". With all types of advertising, there are ebbs and flows but we hope that you have seen an overall return on investment in the end. As always we are happy to assist with any concerns you may have.

• Review fromMoshe H

  Date: 01/15/2024

  I think this company should be investigated by the government and Im doing all my best to gather all the contractors that got their money stolen and we are going to *** this company through the system of court. Im gathering my lawyers as well.Please if somebody see this message do not fall into their says speech and promises its going to save you tons of money do not fall for their scams
  

  Networx Systems, Inc.

  Date: 01/16/2024

  We are sorry to hear you feel this way. It appears you did not have the quality of experience we hoped to provide you. To confirm, the account was deactivated on 12/21/23 and a confirmation email was sent to the following email addresses, **************************** and ************************ Per the phone call you had with our team, the account has been closed and you will no longer receive any additional charges from Networx. The remaining balance in your account will be used to send leads any time the account is "active" (not paused). You may control this setting via your dashboard or mobile app.