Reviews

This profile includes reviews for Networx Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Networx Systems, Inc.

  3399 Peachtree Rd NE Atlanta, GA 30326-1120

  
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  Networx Systems, Inc.

  589 N Dupont Hwy Dover, DE 19901

Review Details

• Review fromTod

  Date: 05/30/2024

  Network is awesome, love thier system. ****** is excellent to work with. Our closing ratio is highest in the city. I strongly recommend network and ****** as a lead source for AC installation.
  

  Networx Systems, Inc.

  Date: 06/05/2024

  ***, it's great to hear things are working well for you, and thank you for taking the time to leave us such a nice review!

• Review fromLeah C

  Date: 05/30/2024

  Ive already given my opinion of this company but they continue to send me leads after repeatedly telling them I am not interested. And they have me listed and show my business as a cleaning service. Dont be tempted by their fake enthusiasm and their claim of tailored guidance. That person that promises the world will not be reachable after you pay. And the person you are handed off to will not honor any agreement you had. Very unethical and dishonest company
  

  Networx Systems, Inc.

  Date: 06/11/2024

  We are sorry to hear you experienced this. We believe in the importance of providing consistent communication from both our sales and customer experience teams. Unfortunately, it sounds like wires were crossed at some point which led to you feeling intentionally misinformed. This is not our intention. Doing the right thing is one of our values and we are committed to honoring all agreements when humanly possible.

• Review fromBetty S

  Date: 05/24/2024

  If I could give this company an -0 I would this place is a scam do not waste your money on this company! The customer service is a joke they talk over you and are rude and treat you like you have done something wrong. They will send you leads that are way to far away and if they do send them to do they deduct your money and they are not even for what kind of work you do! Please stay away from this company all that iwn this place and work for them should be in jail for fraud!!!
  

  Networx Systems, Inc.

  Date: 05/29/2024

  We're sorry to hear about your experience with Networx Systems, Inc. We can't find your account with the info you gave us. If you can give us a name or phone number, we'll be happy to help you out.

• Review fromRoi M

  Date: 05/20/2024

  They are totally scam! All the leads that they are sending are fake and not answering at all, I called and asked for help but customer service are worst, instead of helping they will tell you that I am not calling the leads multiple times, which is crazy. Do I need to call 10x and 5x is not enough? Coz I am calling them, text and sent email but no one care to respond. For 17 leads they gave me they thinks its normal that they wont answer you. They are milking money and believe me you wont like it when you asked for help.
  

  Networx Systems, Inc.

  Date: 05/22/2024

  We are sorry to hear about your experience. It makes sense to be frustrated when unable to reach a lead. We do take the quality of leads delivered to our customers seriously and understand not everyone will result in a job or sometimes even a conversation. However, this is why we have a fair credit policy to make sure you don't pay for leads of this kind. Of the leads you reported any that were found to have bad contact information were credited back to your account.

• Review fromErin B

  Date: 05/02/2024

  If I could leave no stars I would. I did not add my info via the Networx site but a contractor who had small print that I would be contacted by trusted partners. I received 26 calls is 24 hours, and when I called to ask Networx to make it stop there was nothing they could do. It's absolutely horrible and they are awful.
  

  Networx Systems, Inc.

  Date: 05/09/2024

  We are sorry to hear about your experience searching for a concrete contractor. To receive so many calls within a short timeframe is certainly frustrating. Unfortunately, we are unable to prevent a contractor from trying to contact you once your information has been submitted.

• Review fromConrad C

  Date: 05/01/2024

  They have a system where they provide recycled leads and even wrong customer information. When they provide the contact information, we have a way to check if the number is valid. Networx will scam people for fake leads. Once you dispute them for fake and unresponsive leads, they will sometimes provide you with credit. A few minutes after getting the credit, they will again send recycled or fake leads which will never respond. For the year 2024, we only have 2 leads scheduled for an estimate with us and both even rejected the estimate. The rest of the 60plus leads are either unresponsive, mistakenly put in a request, or will tell you that they already work with someone else.
  

  Networx Systems, Inc.

  Date: 05/09/2024

  We want the opportunity to address your concerns but cannot identify your account with the email address provided. If you can provide us with the contact information on the account, it would allow us to help you.

• Review fromGregory B

  Date: 04/27/2024

  I was contacted by a Network representative, who was very aggressive and assured that Network would provide more leads than I could handle for my small Home ******************** After paying the initial fee of $350, and 3 months later, I've only received 1 lead. I contacted Network and requested a refund, but was denied. The representative said "why not just leave money as a backup." Obviously, he has no idea how much it cost to start up a business and that $350, could pay for advertisement from another company, that could actually provide leads.
  

  Networx Systems, Inc.

  Date: 05/02/2024

  We are sorry to hear that we failed to meet your expectations. It does appear we are not generating a lot of volume for home inspection leads within your coverage area. We have closed your account and refunded your initial investment back to the card on file.

• Review fromAl K

  Date: 04/17/2024

  Absolutely unprofessional and rude customer service. Someone from this company called me with offer to send leads. Couldn't answer many questions and hang up during conversation.
  

  Networx Systems, Inc.

  Date: 05/02/2024

  Our goal is to always provide a positive experience for potential and existing customers. Unfortunately, we were unable to answer your questions without learning more about you and the type of leads you are looking to receive. We understand you preferred to immediately get down to brass tax but this simply was not possible in the short call you had with our team.

• Review fromDaniel F

  Date: 04/08/2024

  I've been interested in Networx for Leads for my company. They reached out in August 2023, and figured I'd try. Some of the info told to me was; we have better catered leads than companies like home advisor etc. I said: "so, I shouldn't see leads for other work outside of my field?" and was told no - you should see less than our competitors (of course I was skeptical) [sic]. I asked how many leads are y'all projecting for my field in the next month? - they told me 12 to 15 leads - I said that sounds great! I got one lead that next month. Then after another month of getting no leads I called, and they told me they have an option on their end to ramp things up - I said OK but I only want my-proffesion-leads and nothing else. Then I started getting several leads not in my field which requires me to submit a credit and made me call back to Networx for the problem. Long story short every time I called there was always a better fix on their end (so they say) and the leads got worse. I don't have time to be managing Networx as a side gig. I make $50 an hour in my profession on average and Networx probably consumed about 6 hours of my time just in phone calls on about 10 to 12 leads. They were also reluctant on returning back my money that I deposited with them. The particular ************* refused to escalate the situation to someone hire than him and after a 35 min. phone call he finally refunded my money (but not the incorrect leads). In that phone call I lost two jobs due to not being able to answer on a Monday morning. If they would have resolved the issue sooner, I would not be out of about $600 this morning and have the call log to prove it. It seems they do not understand what small business owner's responsibilities are and do not cater to their customers well. I don't recommend using this company for lead generation due to unprofessional values, dishonesty of services and a poor business structure to cater to their customers. These issues are evident from other reviews.
  

  Networx Systems, Inc.

  Date: 04/10/2024

  Your feedback is important to us and we understand your frustration. We apologize for any inconvenience this may have caused. Networx is continually working to improve every aspect of our product to create the best experience for every customer. Unfortunately, certain lead categories are more prone to quality control challenges than others. We have reviewed each of the leads you received and issued an additional refund of $45 back to your credit card. At this time all of your initial investment has been refunded minus the cost of 2 leads you did convert to jobs (********************* - $20) (***************************** - $20).

• Review fromCarol C

  Date: 04/04/2024

  DO NOT USE THIS COMPANY. We specifically said we only wanted leads from customers who want service from us.The sales people agreed to give only the leads werequested.Then, leads given are emailed to us, we contact the customer and they tell us they have no desire for any service, do not even want someone to come and give a free quote.Now they have charged our credit card for over $1200, they admit $900+ is still unused, but they will not close our account until they spend that money as well.
  

  Networx Systems, Inc.

  Date: 04/08/2024

  We appreciate all forms of feedback and are sorry to hear you feel this way. Like with all forms of advertising, we understand our product is not perfect. However, according to your account history, there seem to be 5 leads that you were able to estimate. Additionally, of the 3 leads that were reported for credit all have been approved. Therefore, we are curious why this review is so critical. If there are other leads you felt required review they were not reported.
  
  

  Networx Systems, Inc.

  Date: 04/10/2024

  We realize our initial response was incomplete. It appears you have received far more leads than initially stated since opening the account in October 2023. Since that time you have been in our Exclusive Lead plan receiving leads that are only shared with you. Recently you added our Direct Call plan which is an add-on product. In that plan, you receive leads via direct calls from the homeowner. We understand you requested to only receive leads from that plan but unfortunately, it is only available as an addition to the standard service. It makes sense to prefer leads that call you directly and hopefully one day we will be able to offer this as a standalone plan. If there were concerns you had over the last 7 months unfortunately we were unaware. This is because the first time you contacted our team since opening the account was on 3/17/24 when an individual by the name of **** called to inform us he would be managing the account going forward. While reviewing the account it appears 12 leads have been categorized as "won job" in your online dashboard, congratulations. Considering the business you have been able to gain this review is a bit concerning.