Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.87/5 stars

Average of 10,042 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn H

    Date: 09/08/2022

    They are scalpers but I guess they tell you in the Terms & Conditions. Our issue was that, within 5 minutes after placing an order, we received two phishing text messages that could only have resulted from interacting with the tickets-center.com website, so perhaps it is compromised? We figured this was worth a refund and called the company but were, of course, rebuffed. Will look into other options. The only reason this review has 1 star is because the BBB software required it.
  • Review fromTom H

    Date: 09/08/2022

    Tried to cancel the order within 30 minutes of placing it. Didn’t even have the emailed tickets yet (said 24-48 hours). Emailed confirmation even had a notation about canceling the tickets yet was told I could not. PLEASE STAY AWAY FROM THIS WEBSITE. GO DIRECTLY TO THE VENUE!
  • Review fromAlicia N

    Date: 09/08/2022

    This website is a scam. Charging extra for “service fees” to keep the website safe. Then not allowing cancellation of orders or assisting in refunds. Look out for them because they are a terrible site
  • Review fromTHOMAS G.

    Date: 09/07/2022

    Zero stars 0/5!

    Tickets-Center is a scam. My experience is very similar to others. My wife ordered tickets from them assuming this company was legit. When we saw the emailed receipt with 300% markup we knew we had been had! Their phone operators tell customers that refunds are not possible.

    Do not use Tickets-Center for concert tickets.

    THOMAS G.

    Date: 09/07/2022

    The BBB rating is an "F"
  • Review fromDebra S

    Date: 09/06/2022

    Zero rating! DO NOT PURCHASE from this site it looks very legitimate when purchasing tickets. I realized I was scammed after receiving an email after my purchase confirmation email. The second email said the tickets will be sent to my phone a day before the event. I called Ticket Center and requested they send me my tickets since they are electronic they stuck to their no refund policy and the tickets will be available by the 30th the day before my event. I immediately put in a dispute with my credit card company. I plan to call Consumer Affairs in Washington to file a complaint and Google against this fraudulent company that over charge consumers for an event.
  • Review fromJ.B J

    Date: 09/06/2022

    Careful with this site! Cause Is a resale., sadly we paid double for the tickets for a concert. Do not buy here. You’ll find better deals and prices. Use other sites to get them
  • Review fromRodney A

    Date: 09/05/2022

    Misleading and inappropriate use of web search.
    They set up a web link titled with the venue where the concert will take place and where you would normally buy tickets. However it actually takes you to their site right into the process of ordering tickets. It usually implies a limited amount of tickets which isn't true. What is actually going on is the site is a place for someone to post tickets they will buy for you for a jacked up price. Alert! Alert! If you go to the actual venue site, you will find plenty of tickets at the actual prices. Unfortunately when you do the initial search on the website, it's the first selection that comes up. I expect it can happen with any venue they want. Ticket-Center.com. We were try to buy tickets at Albert Bair theater. Watch out.
  • Review fromEvette K

    Date: 09/05/2022

    Avoid this business at all costs. Paid 4x for tickets that were available from venue at face value. They pay up for ad/google search to trick you into thinking you are going into venue website. They will not refund or help you resell tickets. Unethical business model, venues please suspend them from advertising on your sites. There are lots of reputable 3rd party ticket sites, tickets-center.com IS NOT ONE OF THEM.
  • Review fromKen F

    Date: 09/02/2022

    THEY ARE A SCAM -Awful do not use them!!!! I bought two price gauged resale tickets to an event online and they immediately sent me an email to buy a parking pass for the event at another vastly inflated price. I assumed that I had to have one to get in and bought it. When I got to the event nobody checked for passes - PARKING WAS FREE WITH THE TICKET. I call them for a refund and they refused. I have reported them to the GA Attorney General.
  • Review fromNicole K.

    Date: 09/02/2022

    DO NOT purchase from this website! They up-sale the tickets. What should’ve been $32 total for a baseball game, turned out to be $97 through them!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.