Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.87/5 stars

Average of 10,028 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJonathan K

    Date: 12/14/2024

    I paid for my tickets but didn’t receive the location I paid for and was ripped off. I paid about double ($204) each for 2 seats I chose in the floor section about 10 rows back from the stage on the right side (facing the stage). The ones in the back were only $104 each. I was quite disappointed when I found out my seats were all the way in the back row in the mezzanine. Firstly when I was told I could download my tickets I had to open an account with ticket master and save them to an Apple Wallet which all took a bit of time. By the way the tickets I received were from ticketmaster not tickets-center. They are just rip off swindler resellers and they don’t offer refunds. I recommend never using this ticket-center site and going either directly to ticketmaster or to the box office of the venue. This here tickets-center is anything but convenient and anything but legit. The FBI should shut this thing down - it deserves 0 or negative stars.
  • Review fromLori S

    Date: 12/14/2024

    Terrible - I bought presale tickets from them which were twice the cost of the tickets when the actual sale started. I learned my mistake and never again.
  • Review fromJade S

    Date: 12/14/2024

    I was trying to get tickets for a local concert at the Radio Room and they were charging me $59/ticket and saying there was seating together but Radio Room doesn't really have much seating, it's not that kind of venue. So I went to the Radio Room tickets directly and the real cost of the tickets were $15/ticket. Ticket-center.com was going to charge me three times the cost and pocket the difference. I would never buy tickets from these guys after this experience.
  • Review fromIggy M

    Date: 12/13/2024

    This site advertised a great soccer game/ticket which was Orlando City vs Cruzeiro (BRA), but the actual game that is going to happen is Orlando City versus a small team called A.C Mineiro (BRA).

    Upon receiving this confirmation email I called them and they gave me the run around and stated that the game is happening and the home team is the same. lol

    So, for them, it doesn't matter if Orlando is playing Real Madrid or the WildCats High School...

    I had to call my credit card to recover my money, they would not refund me.

    What a bunch of jokers!
  • Review fromDeAnne S

    Date: 12/13/2024

    DO NOT USE !!! I was redirected to this site to buy tickets. Ended up paying 200.00 more per ticket x 5 because of undisclosed fees.
  • Review fromErica D

    Date: 12/11/2024

    BEWARE OF THIS WEBSITE. DO NOT BUY TICKETS THROUGH THEM. If there were zero stars I would assign it for these guys. I was in a rush to buy monster jam tickets for a birthday/christmas gift for my nephew and when I googled buying the tickets this site came up as the first, so I click on it and went through the motions of purchasing the tickets. It also appeared on their site that there were hardly any tickets left, showing only one of the sections of the arena with available seats, which added to my angst to get the tickets purchased. that I clicked on. The prices were $100/ticket which I remembered being way steeper than years prior but was moving fast eager to check this off my very long to do list this holiday season. Boy I wish I had taken a beat to pay closer attention to what I was actually buying through! After I purchased and got the email I wouldn't have my tickets until 1/25 I went back to look at things closer. from googling again and seeing ticketmaster, checking their cost and the tickets only be $28, all in the span of 10 minutes, I tried calling these guys to cancel and got a hard no and that I could resell them. I called my bank to try and kill the transaction but they said I'd need to wait until it posted and then I could dispute the charge. More over, I am seeing I won't even get my tickets until the DAY BEFORE the event! What is that about? How do I know I have actual tickets? This is truly absurd and really hope that there is some way to shut these guys down. What they are doing is very misleading.
  • Review fromAnthony V

    Date: 12/11/2024

    Tried to immediately (30 seconds) cancel a ticket request but was told once product ordered no reimbursements are process. The company purposely tries to look like Ticketmaster and does not state it is a re-sale site. On-line assistance is laughable and you cannot get a live person on the phone.
  • Review fromJose

    Date: 12/09/2024

    This website made me pay twice as much for two tickets on their website compared to the price of two tickets on the proper website which was less than one ticket
  • Review fromMark S

    Date: 12/09/2024

    Zero stars would be preferred! Believed we were purchasing tickets to Chris Tomlin concert thru Ticketmaster. Expected cost for 4 tickets at approximately $60 each. Received email confirmation from Tickets-Center.com showing $0.
    Did not see final charges until after we enjoyed the concert and they were approx $90 each. More than $90 in service charges! Shameful practices!
    Will be notifying Ticketmaster, the Church that sponsored the concert, and our credit company about Tickets-Center.com shady practices.
  • Review fromJane K

    Date: 12/09/2024

    Tickets don’t exist. Fraudulent company. Don’t get burned by these crooks.. Google should remove there site from search!!! Jane K

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.