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Business Profile

Mobile Phone Service

Boost Mobile

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

This profile includes reviews for Boost Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Boost Mobile has 259 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Boost Mobile

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • Boost Mobile

      387 Strander Blvd Tukwila, WA 98188-2916

    • Boost Mobile

      827 Taylor Ave Towson, MD 21286

    • Boost Mobile

      1420 Paramount Dr Ste B Huntsville, AL 35806-2834

    • Boost Mobile

      2270 S. Smithville Rd. Kettering, OH 45420

    Customer Review Ratings

    1.09

    Average of 823 Customer Reviews

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    Review Details

    • tara p

      Date: 11/10/2022

      i have had Boost Mobile for years and the only time i have issues is when i'm out of state. No big deal cause i don't leave my area that much. But my issue is that my IPhone XR that I have insurance on volume stopped working and only can hear if i put the speaker on and then i can only hear a whisper. So i made a claim and the insurance company that Boost uses it's called ****************** sent me a IPhone SE which is a down grad. It's a lot smaller. I've sent emails, messages on there website and I've called them and they keep giving me the run around. It's either there system is down or somehow i get disconncted. I had to pay over $100.00 to get a new phone and was sent a down grad. i think Boost should invest in another insurance co. They are loosing a long time customer because of this.

    • Arron B

      Date: 11/09/2022

      I'm with boost mobile I had bout two phones off there web site, one come in damaged *** yhe other works just fine I paid overnight shipping for my phones and ut took four days to get them , I have been trying to get to the mangment department with absolutely no luck and am constantly told to wait 4 ,5 business days I have waited over two weeks , and still nothing I have had to ask and ask to have warranty on the phones and neither one of the phones have them and there are spouse to have a 90 day war4ent boost will not take the phones back or will not even give me any type of costmer service for this issue , they just keep wanting to go to a warnty department that says I have to wait 2 days for escalation team to review this issue and now I'm told to wait a week ,I am hoping I don't have to take them to court over this matter but I will just to prove a point

    • Tanya P

      Date: 11/09/2022

      On 11/5/2022 This Man Ripped me off at Boost Mobile he refused To give me a receipt to detail my Activation charge, he said his printer was broken, When I called boost mobile, They said he should not have Charged me what He charged, I Went back for a receipt the next day he still would not Give me one, I asked to look at the Transaction on the Computer, he Charged me For phone Accessories that I did not purchase I asked him why, he stated that the computer generates the transaction , and he would not give me a refund. I was over charged $60, I wonder how many other customers he did this to?

    • Elizabeth A

      Date: 11/06/2022

      ZERO Stars for Boost Mobile!!! SIM Card Problems from ************************ Inadequate. There is a ********************* but Good Luck Getting Agent to Put You Through. I'm Disgusted at the Money this Company Makes yet One Hand Doesn't know What the Other is Doing. Seek Other Mobile Carrier Save Yourself the Hassle!!*******************- Actual Dissatisfied Customer!!

    • Nga T

      Date: 11/04/2022

      Horrible customer service. They do not even know how or try to resolve issues. Would not recommend!

    • Leslie F

      Date: 11/04/2022

      I am personally not with boost but my husband has been with boost for at least the last 3 years. I am telling everyone they have got to be the worst cell phone company in the world!!! How in the h*** are you gonna charge people ur customers money to help the set up their phones? Are you serious? Wtf are u there for? Other than coloring receipts blue (thats what my sales guy was doing). They always say call customer care, why dont they? Cuz they know it takes forever to get a real person, and then when u do, they cant tell you anything you wanna know they have to again transfer you to someone else who again puts you on hold, they can answer your simple question but first they have to tell you all about some promotion that they are offering. What was this big question that left you on hold for **** near an hour.whats my account number? Thats it!!!! If they wanna job they need to do a job to begin with!!! This is the worst company!!!!

    • Richard R.

      Date: 11/01/2022

      Mobile internet used to work fine but it the past 6 months has become literally unusable between 6pm and 2am. I believe they do this intentionally, they call it "depriortisation". They downgrade Boost data signal so actual TMobile users data works. Text and talk works fine but internet will not work whatsoever. Buyer beware.

    • Kimberly N

      Date: 11/01/2022

      Boost mobile stole 50 dollars today in an unauthorized charge and i am filing fraud against them today they charged 100 on a 50 dollar plan when i changed from 35 very shady people do not deal with them switching companies

    • Adriana S

      Date: 10/30/2022

      Its the worst company ever. I never have a hard time getting my number back I hold for hours and they keep transferring you to no where. Time is money they are waste of money and they do not have any customer service. If I can give the a minus 1 I will. Please do not ever switch your number to them. Its a fraud.

    • Tameetra C

      Date: 10/30/2022

      I have been with boost for years and have had the same issues. All the phones I have purchased have had storage issues resulting in buying a new phone every year. The service is ridiculous. Calls drop. You cant call out, send or receive messages in many areas. God forbid you have an emergency. You are screwed. I have been traveling using the gps feature and all of a sudden no **** signal or the phone freezes. **************** aint worth calling. All they say is everything is fine on their end. Thats BS. If I could afford another carrier I would have been switched my services.

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