Reviews

This profile includes reviews for Shaw Communications Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Shaw Communications Inc. has 36 locations, listed below.

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  Shaw Communications Inc.

  2400 32 Ave NE Calgary, AB T2E 9A7

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  Shaw Cablesystems GP

  2519 Queensway Prince George, BC V2L 1N1

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  Shaw Communications Inc

  10450 178 St Edmonton, AB T5S 1S2

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  Shaw Communications Inc

  10450 178 St Edmonton, AB T5S 1S2

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  Shaw Cable Systems

  35 Queens Rd Duncan, BC V9L 2W1

Review Details

• Review fromMaio W

  Date: 30/11/2023

  Switch from **** to ******. Cable boxes are garbage, streaming is garbage, wifi router has no range and the pods don't help. Paying for 1.5 gas, might get 210 on a good day, don't care about customers or any quality of service, make sure you get what you pay for

• Review fromGlenn C

  Date: 23/11/2023

  Incompetence on behalf of Shaw. I am a Sportsnet plus subscriber in the bc region....i can log into sportsnet plus on my phone, pc and firestick and watch canuck games using my subscription. I cannot access this region using my shaw stream box. Stream box is NOT recognizing my region. Previous agents said it was because Shaw had the Canuck game blacked out...NOT TRUE! Contacted Sportsnet plus to confirm it was available to me. Sportsnet plus stated that it was part of my package thus the reason i could log in on all other devices....shaw stream box is not recognizing my region. Spent hours with various tech agents trying to fix but no fix has been successful. Asked to speak to manager but "noone was available." Hoping to get out of my contract as Shaw has not met their end of the bargain. One star as it is the lowest available...would give a zero if i could

• Review fromGaétan G

  Date: 18/11/2023

  Their service has changed since they merged with *******. I have been a shaw customer for years and was satisfied with the service they offered. In the last two months the internet service that I am paying for has become spotty. At times it's less than 5mbps download speed (15 feet from the modem) when I'm paying for 300 mbps. They are trying to tell me that a wall, that is there all the time, is causing interference. I'm sorry shaw but the laws of physics don't change because you say so. The interference would be there all the time if that was the case. You are either refusing to or can't supply the service that people are paying for. First chance I get you are not going to be my service provider. I will not be part of their bottom line anymore.

• Review fromMelodie B

  Date: 15/11/2023

  It was at least better than ***** before ****** took over. Now it has a choppy connection, crappy customer service, and they blatantly lie on their promotional ads to trick you into contracts. Never thought I'd go back to ***** but even ***** looks good compared to "****".

• Review fromAmy R

  Date: 12/11/2023

  Was forced to renew with the new ******/**** merger and now have less channels for more money. **************** is non existent. Waited 2 hours for someone to answer phone call and 2 hours for someone to answer chat.

• Review fromDarren B

  Date: 06/11/2023

  Recent upgraded to internet 500 with the new wireless modem and box..since then my HD looks more like 720p rather than ****..my tv is a **** ****** 65xbr930D 4K. Had the tech provide the gen 2 modem..lan conection to.the box with hdmi to the TV..I think that the move from coax to wireless was a move backwards..HD channels were ******* clear before with no juddering. Essentially there is nothing that can be done..I dont even believe the incoming signal is ****p and they have no way of proving it is other than just saying it..regret having my coax and old Aris box removed..feel like we pay big money for whatever they shove at us without any recourse..i wonder if anyone else is finding the same thing...why waste money.on a fancy oled TV when the incoming signal is not much more than 720..shame on **** and the so called upgrade to wireless..its a sham..the jury is still out as to whether the internet is any different from 250 to 500..many drops and lags ..get it in gear ****

• Review fromSlavek S

  Date: 31/10/2023

  an absolute horrible to deal with, terrible and rude customer service

• Review fromZelia D.

  Date: 28/10/2023

  When I bought my house over a year ago, Shaw Communications still had their equipment locked on the side of my house with wiring wrapped around the whole house! A year later, I'm still trying to get them to stop trespassing by requesting that they remove their equipment from the side of my house. If you call, they don't respond. It goes to a voice mail stating they are having service problems. If you use online chat, one of their incompetent reps refuses to send a tech AND refuses to escalate the issue to a manager. Word of advice people : stay away from ****!!!I gave them my address.Told them to come and remove the locking mechanism and remove the gadget.They told me to remove it myself and ship it in the mail...and my expense!

• Review fromMassimo C

  Date: 22/10/2023

  Worst service ever!!! I signed a two year agreement and asked for another tv box that I will pay every month for. *** arrived in the mail, hooked it up and doesn't work.Been on the phone with them for a week now and they refuse to send me another box. They said they are working on it. I told them to take the one that doesnt work back and fix it on their own time and send me another. They refuse to. Save yourself the hassle and DONT sign up with them because in their books customers are last. I was basically told that when she repeatedly told me thats how it is.

• Review fromMouaze Mahamat A

  Date: 20/10/2023

  My internet was off for 2 consecutive days. I called support and they told me that they don’t know when it will be back. This is the fourth time in 4 month. The worst provider in canada. I used ****** for 4 years and never had any service disruptions. I will never recommend shaw to anyone. They don’t care about you working home and losing money