Reviews
Customer Review Ratings
Average of 104 Customer Reviews
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Review fromDiane A
Date: 05/09/2024
My request was promptly responded to by ******* and I was sent to a provider. HOWEVER, the provider did not fix ANY of my issues. My phone supposedly had a new battery put in it. It still runs down by midafternoon with me barely using it. It takes almost six or seven hours to fully charge back up, which is ridiculous. It gets extremly HOT to the touch when I plug it into a charger in the vehicle. The apps are slow to open. None of my issues have been fixed.
Servify (US), Inc.
Date: 05/13/2024
We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.Review fromLou P
Date: 05/09/2024
They provided great service. It was quick and easy. Wish they were US based.Servify (US), Inc.
Date: 05/13/2024
Thank you for the feedback. Your words of appreciation are a great source of motivation for us.Review fromCJ F
Date: 05/09/2024
Phone broke under warranty with ************** Fold 4 inner screen broken at the crease. Sent me a replacement within three days, loaded my new phone, wiped my old phone, Sent the broken phone back to them, and the claim was resolved within a week. My only complaint is I had to front the entire cost of the phone, on my card, but they refunded it quite rapidly, even before the claim was fully closed, which provided some financial relief. Overall, couldn't be happier with their system as a consumer who was still under warranty; the manufacturer's warranty. If the process is the same for claims that would be through them, Servify, as opposed to ******* being directly involved with the manufacturer's warranty, such as in an accidental damage claim, I believe, then this is amazing. My phone is important, and to have to wait for repairs is a lot. Being able to be sent a new phone and let them repair and deal with my old phone as a refurbish needs to be the staple for tech repairs/replacements, in my opinion. This process removed the stress of being without my phone. So, Thank you so much, Servify. I am very pleased with this experience. <3Servify (US), Inc.
Date: 05/13/2024
Thank you for the feedback. Your words of appreciation are a great source of motivation for us.Review fromKaylee M
Date: 05/09/2024
My claim was super easy to file and the repair took no time at all. Super easy process!Servify (US), Inc.
Date: 05/13/2024
Thank you for the feedback. Your words of appreciation are a great source of motivation for us.Review fromIsaac S
Date: 05/09/2024
I was in a really bad moment because I have to use my phone so often and when I asked for the replacement it was absolutely quick!Best experience!Servify (US), Inc.
Date: 05/13/2024
Thank you for the feedback. Your words of appreciation are a great source of motivation for us.Review fromNiko O
Date: 05/09/2024
Fast Friendly reliable insurance company. Great service if u need your device replacement fast.Servify (US), Inc.
Date: 05/13/2024
Thank you for the feedback. Your words of appreciation are a great source of motivation for us.Review fromAntonio M
Date: 05/09/2024
Quick same day service. Phone was repaired. Easy to schedule repairs.Servify (US), Inc.
Date: 05/13/2024
Thank you for the feedback. Your words of appreciation are a great source of motivation for us.Review fromEdwin B
Date: 05/04/2024
Servify was able to handle my claim to get my screen repaired quickly and with no hassle. I'm glad I got the ************ + plan and that this team was able to get my tablet back in a speedy time as I use it for work.Servify (US), Inc.
Date: 05/08/2024
It's always good to see customers happy! Thank you for the feedback.Servify (US), Inc.
Date: 05/08/2024
It's always good to see customers happy! Thank you for the feedback.Review fromSherrie A
Date: 04/27/2024
Claim was easy to submit. Phone turned in for service the next day & ready the day afterServify (US), Inc.
Date: 05/04/2024
Thank you for the feedbackReview fromRalph M
Date: 04/26/2024
They did an amazing job in repairing my tablet screen in a timely manner. I was informed on the progress in repairing my tablet and mailing it back to me. Everything went smooth.Servify (US), Inc.
Date: 05/04/2024
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