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Business Profile

Ecommerce

Amazon.com

Headquarters

BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Amazon.com has 132 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amazon.com

      202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

      BBB accredited business seal

    • Amazon.com

      1150 S Columbia Ave Campbellsvlle, KY 42718-2465

    • Amazon.com

      1245 E Washington Ave Ste 300 Madison, WI 53703-3040

    • Amazon.com

      1516 2nd Ave Seattle, WA 98101-1543

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    • Amazon.com

      410 Terry Ave N Seattle, WA 98109-5210

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    Customer Review Ratings

    1.14

    Average of 4,672 Customer Reviews

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    Review Details

    • Beverly F

      Date: 05/13/2025

      Ordered a juicer that stopped working within 30 days, was refunded and sent a replacement, that has again stopped working in 30 days! Amazon should NOT SELL PRODUCTS THAT ONLY LAST a little over 30 days and then deny you replacement or refund

    • Julian B

      Date: 05/13/2025

      This company randomly Charges for subscriptions that you didn't request.

    • Matthew J

      Date: 05/13/2025

      Hey guys, I have a serious mood disorder. Considered mentally disabled by most. Amazon made me call for 3 months while holding a $400.00 gift card from me. I called every day for about 67 days. I was laughed at and mocked. I was talked down to but most importantly never helped. I was promised help but every day received new email to verify my address or my payment method. The final kick to the gutA representative told me to have my mom but me another gift card. We have fallen on financial hardship, she did. So we could access card. Used the gift card to purchase some hard drives, they cancelled order and locked my second account. Im to tired to even submit a complaint. Just wanted to say what horrible people the customer service department and specialists are. Be well.

    • Va R

      Date: 05/12/2025

      Hello,I have been Amazon Prime member from past several years. I use Prime ************* quite regularly. I have been careful about payment settings and have enabled Purchase restrictions to ON and have set Prime Video Account PIN. In spite of all these guard rails, Amazon somehow auto subscribed me for ******* channel and charged me for monthly subscription. No one in my family watches any shows that are on BritBox. I could not find a way to see who and why this subscription was started. I'm very unhappy with the way Amazon is trying scam and auto subscribing people and charge money for these.Just a warning folks, keep checking your account and credit card bills.-Unhappy customer

    • Heather C

      Date: 05/12/2025

      Over the last few months their advertised shipping times have not been met. I have had several items be delayed a day or two and even ***** times the items never arrive and inevitably having to be cancelled.

    • Scott L

      Date: 05/12/2025

      Several of my deliveries from Amazon are being delayed lately. I bought items because of their delivery date and not price because I need them right away. This is the only place on the internet to review Amazon.

    • Joyce W

      Date: 05/11/2025

      I ordered a laptop on Feb 27, 2025 marked delivered on march 4, 2025 that I did not receive.I reached out to Amazon who advised me to contact police who in return stated I needed serial number. I reached back out to ********************** who said I didnt need it. I couldnt get anywhere my hands were tied and was in process of moving. The truth emerged on march 31, 2025 the day after I moved out that my ex roommate took the package. I asked her to return it, she refused so I was back at square one needing the serial number. ********************** was yet again unable to provide the information I needed. If a signature been required upon delivery with **** of an electronic item this wouldnt have happened. $140 item shouldve been better protected especially this ***********

    • Robyn G

      Date: 05/10/2025

      Ive been a regular Amazon customer for years. I have ***** problems and have difficulty with mobility. This is why I use Amazon delivery. The delivery drivers continue to leave items on the street outside the gate. It is a busy street and weve had theft issues. Directions stipulate to leave items by the door on the porch. I have gone through customer service with complaints over and over again and nothing changes. Im frustrated beyond belief. Im so tired of having to call neighbors and friends to get packages for me. This situation is totally unacceptable.

    • Valari S

      Date: 05/10/2025

      Bought a carport it's damaged and junk. Bistlass carport they say it's 3rd party seller and they can't do anything. Seller sent me label to return but I have to pay shipping which is over $400. This is NOT RIGHT!!!

    • LaDonna J

      Date: 05/09/2025

      I ordered an item and they sent me the wrong item. They are giving me the hardest time returning my money. The mangers are rude and feel like they can talk to you any way they want. They have no respect for their customers.

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