Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  1150 S Columbia Ave Campbellsvlle, KY 42718-2465

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  Amazon.com

  1245 E Washington Ave Ste 300 Madison, WI 53703-3040

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  Amazon.com

  1516 2nd Ave Seattle, WA 98101-1543

  
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  Amazon.com

  410 Terry Ave N Seattle, WA 98109-5210

  

Review Details

• Review fromJeremy C

  Date: 05/15/2025

  I have a learning disability and have proof since the age of 5 and I tried to explain to them that I accidentally closed my account and I had 20.11 there Amazon needs to be like Apple and other companies and let you know you can’t close until you spend it So I’m filing 2 complaints along with this review

• Review fromMichael A

  Date: 05/15/2025

  They build Amazon unlimited ebooks as unlimited but it not you pay 12 bucks a month to keep the books you have return the books you have at max to get new one it not really kindle unlimited take as e books as you want you take buffet unlimited that should the same that my complaint

• Review fromShirley C

  Date: 05/15/2025

  I placed an order at nighttime on May 14, 2025. During the checkout process, a menu popped up stating that I could TRY PRIME FOR 30 DAYS FREE AND GET FREE SHIPPING. That's all it stated. I clicked on okay. Then I got an email stating that I have signed up and will be charged 14.99 plus tax and it will automatically renew on June 14 if I don't cancel. What happened to FREE!. I called today and Maria explained that since I used the free trial in 2023 I am no longer eligible. NOWHERE WAS THAT EXPLAINED IN THE OFFER. WHAT A SCAM! She told me that when the item arrives, I can call and get a partial refund since I have already used the free shipping. AND if I watch a video that will be deducted from my refund also. AMAZON is the WORST when it comes to FRAUD and SCAMS.

• Review fromGary J U

  Date: 05/15/2025

  I bought a sleeper sofa with a shipping fee before I bought tint called Amazon an was told buy it when you get it call them back an they will refund the shipping I've done this several times.Well I called when it was shipped have an email telling I will receive the shipping refund an now being told I can't get a refund

• Review fromMichelle D

  Date: 05/14/2025

  Amazon is the worst in refunds I returned and item that was not opened or used. May 3, 2025 sent back through *****. May 7 , ************************************************ ********. Why are they telling me that I have to wait until June 4, 2025 for them to release my refund???? So disappointing, the item is in the state destination but yet its a delay in processing my refund!!!! What a bunch of crooks! May consumers should boycott Amazon like we did ******

• Review fromLauren C

  Date: 05/14/2025

  ******** and Amazon had a promo for 40inch fire tv w 60 days of ********. Code they provided didnt work. I asked ******** for a code. Im referred to Amazon. They say buy the tv and promise refund per my email. I contact them today and they say no miscommunication on our agent contact ********. ******** c told me to contact YOU. Neither of you will give me a code and theres proof in email from YOUR agent Im promised the tv. Why do you guys lie? Why are you backtracking and saying I cant have something promise in words in email and something no one will give a code for? Ridiculous.

• Review fromWinston R

  Date: 05/14/2025

  I've ordered a laptop computer thru Amazon and paid the full price for it. The manufacturer is *******. Since the computer arrived it was glitchy with ore issues than the main problem at the time. It has a problem called "pinching" because of an oversensitive touch pad. The widown screen gets too large and goes off the edges so I can't control the other controls which are off the edges. The only fix for this is to open another tab and start over. Sometime resulting in lost time of an hour or more per project. This is beyond frustrating.I immediately wrote the review and the manufacturer promised to make it right. The only thing they finally offered though was a partial refund of $80 which of course I rejected. Then the camera stopped working and it won't work for any application. This is a problem for meetings and also to use the computer camera to produce on screen videos for work.I contacted Amazon finally and they refused to help because they said the "window' of returns had passed, even though the date they gave was well after I started reporting the problem with the manufacturer.I want my money back or a replacement computer. This won't compensate me for the inconvenience and I'll still have to deal with issues such as lost data, etc. But at least I hope to get a working model.

• Review fromjohn s

  Date: 05/13/2025

  Just annoyed because their representative said i would get a refund after they lost my package. He said the money would show up in my bank. It didn't.When i contacted them two weeks later, some supervisor said that he was mistaken and that it wasn't his call to make that sort of decision.I don't like being lied ***** here is my review.

• Review fromKimberly S

  Date: 05/13/2025

  I ordered a water heater wand 2000 ***** and paid over $30 and was sent a 1500 watt wand instead that is listed for under $15, and they are charging me roughly $7.50 for the return. Also Ive noticed they are advertising for next day and two day delivery and then when I pay it changes the delivery date to several days later.

• Review fromSarah G

  Date: 05/13/2025

  Amazon Prime Failed My Business Lost Orders, No Accountability As a small business owner, I relied on Amazon for a crucial order of 200 tumblers and 250 canvas bagsproducts I selected specifically because they were marked as Prime and promised 2-day delivery. Instead, the shipment took nine days to arrive, completely missing the timeline I had committed to with my clients.Because of this delay, I lost out on multiple business orders, income, and client trust. I reached out to Amazon customer service hoping for some resolution, but their response was incredibly dismissive. I was told they couldnt provide any real support, no explanation, and that all they could offer was a refund for the productafter the damage was already done.Whats most frustrating is the lack of accountability. Amazon advertises Prime as a reliable, business-worthy service, but when they fail to meet their own delivery standards, small businesses like mine are left with the consequences. This was not a minor issue. It was a significant transaction that impacted my operations, and I was treated as if my business was irrelevant.Amazon needs to do betterespecially when it comes to how they treat small business customers who are placing high-volume orders with trust in their delivery guarantees.