Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  1150 S Columbia Ave Campbellsvlle, KY 42718-2465

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  Amazon.com

  1245 E Washington Ave Ste 300 Madison, WI 53703-3040

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  Amazon.com

  1516 2nd Ave Seattle, WA 98101-1543

  
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  Amazon.com

  410 Terry Ave N Seattle, WA 98109-5210

  

Review Details

• Review fromTony J.

  Date: 07/01/2022

  I have yet to see a one day delivery product delivered on time. And I can't blame the workers. Those warehouse conditions are amongst the worst I've ever been in. You can thank higher management for that. As to the products themselves misleading might work. If one buys a box of trading cards and it is labeled unstable, shocks, your looking for quick drop lands that are scary,not gates. You'd want maze of ith and and a two shocker or something,not azorius guild gate.

• Review fromALBERT D

  Date: 06/29/2022

  I ordered a piece of plastic trim for my pickup truck on May 5, 2022 and received a well used one on May 11, 2022 that was obviously repacked by someone in a worn cardboard box as it was broken and unusable. I contacted Amazon who issued me a credit to their gift card system which I used to reorder. I received the replacement a week later, no harm no foul, other than the hassle. The broken one was picked up on May 12, 2022 by *** and delivered to Amazon on May 16, 2022. I was then given notice of receipt of the returned broken item on May 21, 2022. Now on June 29, 2022, I receive an email from Amazon customer service that they have not received the item and plan on charging me no later than July 15, 2022 for the amount paid ($39.30) if they do not receive the item back by that date. Luckily, I know how sleazy Amazon is and saved not only the call tag receipt issued by *** but the order details and confirmation by them that they had already received the item all the way back on May 21, 2022. So I phone them and explain the situation to someone in another country who assures me they will resolve this. I'm put on a long hold, then he comes back on to tell me not to worry. ****, I'm already worried knowing how messed up their record keeping is and fully expect to be charged again for the returned item on July 15, ******************************************************************** when I did a return on Amazon. I think it was back in 2009 they did the same thing and due to my inability to prove I returned an item they reversed a credit and I wound up paying for an item that was returned. Amazon waited for over 4 months to do this after the transaction occurred in 2009. And come to find out *** doesn't keep records over a certain amount of time so there was no way to obtain proof of delivery back to Amazon. So I began to keep meticulous records for each Amazon transaction including any returns which helped this time around. I recommend you do too.

• Review fromSharon J

  Date: 06/29/2022

  The quality of the customer service has deteriorated. The representatives are heartless and utterly unprofessional. What happened to Amazon.com??????? They take your money, and do not care about the service provided. It was NOT always that way. The service has taken a turn for the worse over the past couple of years. I suggest you purchase from ********************** etc any place but this ripoff.

• Review fromJennifer D

  Date: 06/28/2022

  Placed an order for security cameras. They didn't charge my method of payment I selected but charged my default. Well there was fraudulent activity on the default so its been cancelled. Long story short they never tried to charge the original payment method and refuse to honor the price which has now gone way up. Its only been four days. I'm legit trying to give you my money and you screwed me over to try and get more money from consumers. Honor your prices better yet get better customer service.

• Review fromRaven S.

  Date: 06/28/2022

  I have done business with Amazon for years. I just turned 64 years old and for my birthday Amazon close to my account. I ordered a bag of cat food & a gas cap. they Lost the gas cap. They said they delivered my cat food I left it in the mailroom of my apartment building on Sunday. The Mailroom has a mail slot in it to drop mail. The only person ever in the Mailroom it's u.s. postal mailman. And on a Sunday the US post office is not open. So when I asked them what they did with the cat food they said they said it probably left it in the lobby. I really different about water it's an apartment building with over ***************************************************** the lobby & left it. When I complained, I was informed that it was my problem. I went online and requested a refund for the $15 for failure of the package to arrive. They gave me the $15 back and refunded the gas cap. Then they closed my account because I abused their services. ***************************

• Review fromDorothy P

  Date: 06/27/2022

  Their Seller program leaves customers with unresolved problems.I purchased many hats from Amazon and their Sellers. It was my understanding that Amazon would resolve any issues created by their Sellers. That is NOT the case.I receive these scripted messages about resolving the issue and sorry for your inconvenience but theyre not. This is a recurring issue.I dont think they care about customer service - only customers dollars.

• Review fromMichael M

  Date: 06/27/2022

  Amazon marked an order that I placed as "unauthorized" and canceled it. They removed it completely from my order history. When I called to resolve this, they told me I need to wait 24 to 48 hours for a "specialist" to call me to resolve the issue. They did not contact me about this at all, nor did they even tell me they canceled my order. I received no correspondence whatsoever about their actions "on my behalf." I was not aware it is good business practice to deny customers the products they want to pay for, for no reason.

• Review fromDoug H

  Date: 06/27/2022

  I bought a cooling care radiator that became faulty after 1 month. There is a 1 year warrantee on the product that the supplier will not honor. Even though Amazon collected the money and paid the supplier, they are not doing anything about their supplier not honoring their warrantee.

• Review fromLakeesha R.

  Date: 06/26/2022

  I have a Prime account for the delivery service and in the past 45 days NONE of my orders were delivered on time. I had a chair completely disappeared. I am ready to find other options that don't charge me for guaranteed delivery

• Review fromCrystal G

  Date: 06/26/2022

  Amazon is charging me for items I already paid for. I disputed digital charges, but they're making me repay for items already paid and sent from months ago.