Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Amazon.com has 132 locations, listed below.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  PO Box 81207 Seattle, WA 98108-1207

  
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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

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  Amazon.com

  4255 Anson Blvd Whitestown, IN 46075-4412

Review Details

• Review fromJacob S

  Date: 07/25/2022

  They have the worst costumer service in the world. I just need help logging into my account because I forgot my password and they want me to make a new one. I bought music in my old one and now that is money gone. I hate Amazon. I'll never buy from them again

• Review fromSOPHIE B

  Date: 07/25/2022

  Worst customer service I've ever experienced. Their delivery people don't care. We have lockers that are unlocked with a touchscreen, not keys and numbered doors. They put it in the wrong locker twice and I got my account shut down and can never create another account or order anything. I tell everyone to just order through the stores themselves or support smaller businesses. Amazon is so big now they don't care if they scam you. I still never got my package or money. Wish i could rate lower than 1 star.

• Review fromHolly A.

  Date: 07/25/2022

  I did not receive my package from Amazon. Com prime. I used the chat button to get ahold of a Amazon assistant FOUR times, all four times I was to receive a email confirming that we spoke andi was told 1-2 and 24 hrs I'd get a refund email.... I STILL Haven't received anything!!! Not my package not my refund not even ONE email

• Review fromJohn M

  Date: 07/25/2022

  Im tired of paying for Amazon plus, but not getting the benefits that I pay for. This is like the 3rd time this year that my guaranteed delivery time has changed. There is no benefit to this service and it seems like a rip off.

• Review fromPete D

  Date: 07/25/2022

  Be careful when you use a *** card they will charge stuff to your credit card and say *** does not cover it. I got charged for whole milk. When I called and asked what the charge on the credit card was the lady said it's the driver's tip which was a lie. Then she said whole milk is not covered by the *** card. I told her all dairy products are covered and the supervisor was no help either. he said that I could cancel the order and re order it I said why it'll be the same problem. So I'm going to register a complaint with the state social services about how Amazon treat's customers who use the *** card.

• Review fromRachel F

  Date: 07/24/2022

  On 7/23/2022 i got my 4th or 5th fraud text in the name of amazon. Everytime i got a fruad text i called amazon but no one cared to help me. On 7/24/2022 i called amazon again but when i spoke to ****** she just made beleived to help me and then all of a sudden told me that she will call me back in ***** min but never got back to me. I want to close my amazon account because 1st of all there very bad **************** 2nd of all there website. Other company website you could order via entering your email and password on your account without any problems and these companies have gr8 customer service. Last week i tried ordering from amazon and other copanies and just by amazon website when i entered my email and password from my Amazon account it gave me problems it was locked while by the other companies website i put in my email and password i was able to Go rite into there website and order what i need in there website. I am thinking to close my amazon account and maybe reopen when i want to order from them again. If you do not have an amazon account then do not open up one. If you do have an amazon account then please close it for your own sake. Amazon shares with scamers customer information behind there customer back and they liey to there customer that they do not share any information to others. Other companies do not share any information from there customers. How do i know. Because i never got a text or email from a scamer in there company name.

• Review fromDavid R

  Date: 07/24/2022

  Ever since Amazon began using its own drivers in our area, instead of **** we have had almost 50% of our packages misdelivered, to various neighbors or at times, to unknown locations. We have contacted Amazons chat for almost all of these, with a promise to correct the issue; yet it keeps happening. Clearly they just dont care.

• Review fromKeaton K

  Date: 07/23/2022

  Applied for an Amazon Prime Rewards card with an 800 credit score for the extra $200 promotional reward. Did not receive the $200 promotional reward, had a conversation with customer support and the supervisor assured me I would have the $200 added to my account through a different team, in writing. The other team denied to add the amount to my account. Billion dollar company making fraudulent promotions without repercussions, absolutely ridiculous.

• Review fromAndrew U

  Date: 07/23/2022

  Amazon fails at shipping and following basic instructions. I requested all packages put inside a gate , when they do this no issue but anaconda uses others that fail and drivers that **** so now Im being told items delivered are here when they are not . Amazon fails . They scam you and pot blame on there bad drivers . I closed my account over this . I suggest not using them as they are horrible . They refuse to help and ***** you .

• Review fromElena A

  Date: 07/23/2022

  I placed an order with two items with free shipping. When it didn't arrive at the expected time, I checked my order online. It indicated that it was undeliverable and being returned to amazon warehouse. It took 2-4 days with several calls and people to tell me why it was undeliverable. Finally, one said the package was damaged and couldn't be delivered. It was in transit returning to Amazon warehouse. I received no communication about this to alert me. I had to beg to please send a replacement for that order. It took 1 hour on the phone for them to agree to send a replacement order prior to the return of the other. As if I was the one returning the items. Longer story short, 3-4 weeks later I received an email stating they received my return. I was charged $5 for return shipping. And now, of course all systems are down due to their overload of the Prime days sales. I can't call or chat or email about the error. And this is only one of the many unfair occurrences. Wow. What a company. Cancelling my trial Prime.