Reviews

This profile includes reviews for Microsoft's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Microsoft has 93 locations, listed below.

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  Microsoft

  1 Microsoft Way Redmond, WA 98052-8300

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  Microsoft

  6200 W Courtney Campbell Cswy Ste 480 Tampa, FL 33607-1496

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  Zune

  417 Union Pacific Blvd Laredo, TX 78045-9428

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  Microsoft

  PO Box 22810 Salt Lake Cty, UT 84122-0810

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  Microsoft Corporation

  PO Box 14647 Tucson, AZ 85732-4647

Review Details

• Review fromChris H

  Date: 07/02/2024

  Overpriced and no customer support or service. Bunch of thieves and liars.

• Review fromPatrick K

  Date: 06/29/2024

  I purchased my operating systems twice and upgraded 2 other PCs to pro. Windows 10 has been the single most toxic business practice ridden piece of software I have ever owned.For 200 USD I had to spend 10 hours setting it up to turn off Microsoft's built in nonsense. I then spent over a hundred hours redoing my work because every other update altered those settings. Then, after 8 years they still push notified my Dashboard to try LinkedIn. I spent *********************************************************************** over the coals of their toxic practices.Never again, Microsoft is bloated, putrid meat that should have been buried before Windows 11 came out. Their corporation and all of their subsidiaries have earned a life long boycott from me.

• Review fromCarla D

  Date: 06/27/2024

  This is the worst customer support ever ******************** you should be ashamed. I was billed twice on the same day for two different subscriptions. No refund and you cant get anywhere on the website to get a refund. You cant talk to anyone. An to think I am in technical support for your products.

• Review fromVasquin F

  Date: 06/26/2024

  I had a xbox account that I put lots of hours into, I was playing today when all of a sudden I was kicked off and told that my account is permanently suspended. I immediately went onto the enforcement website that Microsoft provided on the pop up when they were not allowing me access to MY account. I can see that my account was permanently banned, but without reason. I immediately submitted a apeal on Microsofts enforcement site as directed, and have heard nothing since. This is very frustrating, to be locked out of my account that I own. Now I am stuck starting from scratch with no explanation.

• Review fromJack M

  Date: 06/25/2024

  I took my payment method off and because it is the only way you can turn off reoccurring payments. Microsoft turned on reoccurring payments and continued to charge a card that was not on file! Their support told me there was nothing they could do and that it was a bank issue when it clearly stated on my Microsoft profile that reoccurring payments were on. I had to cancel my credit card and get a new one and Microsoft is still trying to charge the old one. They keep telling me to update my payment method. They want to scam people! Do not put a card on your account!

• Review fromAustin M

  Date: 06/24/2024

  They force my pc from windows 10 PRO to windows 11 Home. I can't get support to contact me and I can't contact them. I been ripped off for 250$ for the windows 10 Pro.

• Review fromCristopher V

  Date: 06/21/2024

  I bought Norton anti virus software in 2021 it's 2024. I can no longer afford to pay 9.99 cents. Every month, my bank account will over draft continusly. I tried cancelling online with no avail. I called ****** which asked me to explain why I wanted to cancel. ********** tried to convince me not to cancel explain why I wanted to cancel and even accept a similar plan. Since I didn't accept they told me I have to find Microsoft to cancel. Norton could not provide me a number, or any help. After asking ****** for help I called Microsoft, it was the same experience. Explain why, get a 7 dollar plan. The whole time I noticed their representatives are all from off shore. Microsoft nor Norton hire ***************** nor serve us fairly. At the end... the last Microsoft representative told me to call the bank to stop the 9.99 payments. I feel Microsoft and Norton don't care genuinely about their clients, ***************** American struggles nor American business. Microsoft only cares about profits.

• Review fromShane M

  Date: 06/16/2024

  Worst company I ever had to deal with regarding a repair 4 days still waiting for shipping label and it's quite frustrating because nobody can help me !

• Review fromRishaunda B

  Date: 06/15/2024

  We purchased a new xbox series x on Dec 24 and within a month it started shutting off without warning. After much digging we learned we could return for. We sent it in for repairs in April and by the end of May we had to send it back for repairs because it was kicking us out of the games. We just received it back from the second repairs and it now has the same issue. At this point Microsoft owes us a new system instead of continuously sending it in for repairs. And since they dont have stores we cant bring it in to them.

• Review fromMaxwell F

  Date: 06/13/2024

  Worst company I've ever interacted with when it comes to account management and parental controls. Trying to buy Minecraft for my kid is *****x harder and more complicated than it ever should be. Complete failure and I'll be issuing a chargeback on my credit card due to this.