Reviews

This profile includes reviews for Casella Waste Systems, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Casella Waste Systems, Inc has 17 locations, listed below.

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  Casella Waste Systems, Inc

  25 Greens Hill Lane Rutland, VT 05701-3804

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  Youngblood Proper Disposal

  P O Box 907 Webster, NY 14580

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  Youngblood Proper Disposal

  35 Deep Rock Rd Webster, NY 14580

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  Casella Waste Systems

  604 Cannery Ln Townsend, DE 19734

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  Casella Waste Systems

  28471 John J Williams Hwy Millsboro, DE 19966

Review Details

• Review fromChris D

  Date: 08/12/2024

  I just moved from ********* to ********** and stayed with Casella as I have for the past 5 years. Went from paying 120 per 3 months to 120 a month. I am getting falsely charged for extra bags when there have been 0 extra bags outside of my bin. The bill states on pickups 2-4 extra bags . This is NOT true.

• Review fromDayu A

  Date: 05/25/2024

  I beg you, please choose another trash removal company. They are the worse company ever. They are at the bottom. Your trash if lucky will get picked up twice a month not every week like you paid for. Dont waste your money. Customers should do a class action against this company for billing you with no service provided. Im going to reach out to my local representative and senate to see if they can help make a law against these thief Casella Trash

  Casella Waste Systems, Inc

  Date: 06/03/2024

  Hi ****- we are so sorry to hear of these issues and have been trying to reach you to resolve. Please reach out to us directly so we can ensure we fix for going forward by email ****************************************** or phone ************

• Review fromCarol S

  Date: 05/21/2024

  ******* frequently does not pick up our trash. They are very unreliable.

• Review fromDarrick S

  Date: 05/14/2024

  Subject: Urgent Waste Disposal Issue - No Mattress Pickup Since April 30th To Whom It May ********* am writing to express my extreme dissatisfaction with the waste disposal services provided by Casella Waste Management. As a loyal customer, I expected timely and efficient pickup for my mattress, but unfortunately, this has not been the case.Since April 30th, my mattress has been sitting outside my property, waiting for collection. Despite repeated calls to your customer **********************, the issue remains unresolved. This lack of action is unacceptable, especially considering the high property taxes I pay.I demand immediate attention to this matter. Please arrange for the prompt pickup of my mattress and ensure that such delays do not occur in the future. If necessary, I am prepared to seek legal action to address this negligence.I trust that Casella Waste Management will rectify this situation promptly. Failure to do so will force me to explore alternative waste disposal services.Sincerely,******************

• Review fromKelsey C

  Date: 04/30/2024

  Casella Waste Systems they have a dumpster on my property that they refuse to move and is allowing the garbage to go all over my property code has gotten ahold of you as well.I have called multiple times to get this moved now I will be posting everywhere about how you are trespassing on my property and refuse obey simple laws

• Review fromCAROLE G

  Date: 04/25/2024

  Customer ********************** is great to deal with if there's an issue

• Review fromStephanie C

  Date: 04/19/2024

  My bill said I had until may 1st to pay them. Company stopped picking up my garbage already I called the ******* Casella branch. The lady who answered was extremely rude and honestly quite hurtful the way she spoke. basically told me in the rudest voice possible that she wasnt going to correct their error! That my math skills were incorrect I owe 122$ and it doesnt matter if my bill says I have until may 1st. when I asked to speak to a manager she hung up on me. I have been a customer for well over a year and have never been treated so rudely. I would have paid the bill today but I didnt get a chance to because there secretary lacks the ability to do her job in a professional manner.

• Review fromDoris I

  Date: 03/02/2024

  This company is a disgrace and a ripoff. I was a loyal customer for 6 years. Recently, a flood washed my recycle can away. I called 3 times over a month for a new can. I was always promised one, but never got it. I called to cancel my autopay and was told I did not have that, even though I have paid that way for 6 yrs. At this point, I cancelled my service, and they came out immediately to pick up our old can, even though we were paid up for 3 more weeks. I asked for, but never received, a refund. *****************************

• Review fromDoris M

  Date: 02/07/2024

  Watch your contract carefully! They will be delinquent in removing the container and then charge you for their delay. Watch your credit card as they will charge added fees without informing you. I speak from the **************. My rating would be negative1 star and not 1 star!

• Review fromCarrie J

  Date: 01/30/2024

  Id give them 0 stars if I could. This shady company added many surcharges and fees to your bill, it not even funny. They dont tell you how much these fees are so they can change thenm at will. Then they try and hide the contract you may have signed and wont send it till you request it when you have a problem.