Reviews

This profile includes reviews for Terminix's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Terminix has 443 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Terminix

  150 Peabody Pl Memphis, TN 38103-3700

• 

  Terminix

  10160 Hwy 57 Counce, TN 38326

• 

  Terminix

  324 Grove St, Suite 6 Worcester, MA 01605-3936

• 

  Terminix

  1335 Donaldson Road, Suite 9A Erlanger, KY 41018

• 

  Terminix - Company Owned Locations in Central OH

  3455 Centerpoint Dr Ste C Urbancrest, OH 43123

Review Details

• Review fromMariana R

  Date: 05/16/2025

  This company feels like a scam. The inspector never found the termites but since I had seen them in the house he recommended me a treatment that cost me ********. Well they came two times already lousy job that is not done yet. I had to call and call for them to come back and still they did not complete the job. I asked to talk to a manager that cost me lots of calls and text messages for him to finally call me. At this point I think I deserve the money back. So much miscommunication, misinformation about where the termites are in the house, job not completed yet after 2 weeks.

  Terminix

  Date: 05/20/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.

  Terminix Executive Services

  
  

• Review fromM. F.

  Date: 05/16/2025

  I wouldn't advise anyone to go with this company! Sales lady **** is a liar for starters. Once they are paid. They don't give a c*** about you! $4000 they charged me and I pd it off within a week I no longer exist to them. And finding a big manager or something is a joke also. I'd go elsewhere.

  Terminix

  Date: 05/20/2025

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.

  Terminix Executive Services

  Terminix

  Date: 05/20/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.

  Terminix Executive Services

  M. F.

  Date: 05/23/2025

  Terminix has been back to ck traps. Had a rodent trapped in a closet the service guy came out and said it wasn't in there. Well yes it was! Still no contact from Doni. She sold me this service. Otherwise I think they are trying to get it squared away and done so they don't have to come back.

• Review fromTeresa J

  Date: 05/16/2025

  Terminix is the worst company we ever had. The technicians never showed up Some manager called to reschedule. They still never showed up. We argue with the lady on the phone about canceling our service and refunding our money. Yall is a terrible company yall need to get it together. We will never ever in our life. Use yall again and yes, we are going to tell people about yall.

  Terminix

  Date: 05/20/2025

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.

  Terminix Executive Services

• Review fromPETER T

  Date: 05/15/2025

  Terminix took my money and never supplied the service I paid for. Sent salesman out after four phone calls for SERVICE. This took ****** in ******************.

  Terminix

  Date: 05/20/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.

  
  Terminix Executive Services

• Review fromJL L

  Date: 05/15/2025

  The answering service and the local locations do not communicate with each other. I had called for service and the 866 number people repeatedly told me that they would be coming to service my home 2 days later. I called that day and they confirmed. No one ever came. The following week they came and did the treatments. After they got their money, I became a non concern for them. The local managers were not willing to help me or even listen to my concerns when I tried to speak with them. They ignored my emails and phone calls you never get through to a local person.TERRIBLE CUSTOMER SERVICE!!!!!! Chose another **********************, please. Save yourself time and aggravation!!!

  Terminix

  Date: 05/16/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. In reviewing the notes on your account we see that your issue was resolved today. Terminix is a company built on values, we serve our customers by providing exceptional customer experiences that exceed their expectations. Thank you again for bringing this to our attention.

  Terminix Executive Services

• Review fromJ. M.

  Date: 05/13/2025

  We had a scheduled appointment for 2 fridays ago between 8am-12pm. They never showed. I missed a day of work for this appointment and to this day have not been able to receive an answer as to why they never showed? No phone call, no nothing! Ive called a dozen times between the day of our scheduled appointment and today. Each time, they tell me that the *** in our area is unreachable? Not being able to make an appointment is one thing, a complete disregard for the money I lost by missing out on work is another? A phone call would have been amazing, but I know its not coming

  Terminix

  Date: 05/15/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.

  Terminix Executive Services

  J. M.

  Date: 05/21/2025

  My phone number is ************. You will be able to locate my appointment that you all never showed up for using that number. I missed a day of work to be home for that appointment, it cost me $300. Out of curtesy, you could have at least called me to let me know that no one was coming! I tried calling you all repeatedly for days and no one that I talked to could give me an answer. They all just kept saying that somebody would call me back. Nobody ever called. The right thing to do would be to reimburse me the $300 I lost by missing work for an appointment that you never showed up for!

• Review fromHolly S

  Date: 05/09/2025

  We hired terminix to come out and handle a bed bug problem, they came out 3 times and didn't fix the issue. The manager lied and said he was going to come out and never did. We don't want to continue to pay for a service not we'll done.

  Terminix

  Date: 05/14/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced.  We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review.  A member of management will contact the consumer for follow-up.

  Terminix Executive Services

• Review fromBrooklynn R

  Date: 05/09/2025

  Requested a bedbug treatment and was quoted $1,400 for a heat treatment. Called the *** to get it scheduled and he signed the paperwork without my knowledge or permission using my, not yet legally accurate, married name. Had to reschedule twice due to tech not showing up and finally they came and did a simple spray. Was told it was level based treatments and we paid for the lowest level. Fourteen hundred dollars??? Are you kidding me? Talked to a manager in Febuary and haven't heard anything since. ******** customer service and down right evil sales practices. We were lied to, taken advantage of, and dumped like a dog. DO SOMETHING ABOUT THIS PLEASE.

  Terminix

  Date: 05/12/2025

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. 

  Terminix Executive Services

• Review fromCarol M

  Date: 05/07/2025

  I have two termite contracts with Terminix and contacted them to come out to treat termites. They make appointments and dont show up. The telephone operator cannot schedule appointments and no one ever calls to come out. They are not able to service the contract. I am so frustrated and still have termites.

  Terminix

  Date: 05/09/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.

  Terminix Executive Services

• Review fromVeronica G

  Date: 05/07/2025

  If I could leave negative stars, I would. Having Terminix to my rental property was one of the biggest mistakes I've ever made. The Terminix technician was asked to assess the property for mice as the tenants reported a mouse issue the previous day. The technician put the fear of God into these tenants indicating the mouse problem was a very serious infestation that could create major health problems for them. I've owned homes for 30 years, and upon inspection, I realized this was not a major infestation as the technician claimed. The technician provided a proposal that included trapping 3 times, 2 days apart, then sealing any obvious points of entry. This work estimate was $2,200 total. I brought another service provider the following day who advised this was not a huge problem, offered a different course of action and an estimate of $600. The tenants were very spun up by the Terminix technician and initially refused entry by the second service provider. The tenants summoned the police describing a "hostile forced entry by the landlord" which was obviously diffused by the police. Through this interaction, we learned that the Terminix technician re-visited the tenants after we left the service visit the previous day. The Terminix technician shared videos of much larger infestation scenarios, sent them links to information about ********** and advised them that if their landlords did not address the issue, the tenants have the right and should take legal action against the landlord. (Keep in mind, I learned of this problem less than 24 hours beforehand.) The Terminix technician also emailed the service proposal to the tenants which feels very inappropriate. One of the tenants is bi-polar, and the Terminix technician absolutely created a disasterous situation that escalated in a way that should've never happened. Never, ever, ever will I use Terminix again.

  Terminix

  Date: 05/09/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.

  Terminix Executive Services