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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,242 Customer Reviews

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Review Details

  • Review fromMarlene M

    Date: 05/15/2023

    I ordered one rug for my screened back porch. It's perfect! Soft and beautiful!The runner is better than expected. The colors are rich and the rug is soft! Love it!
  • Review fromUtpal D

    Date: 05/14/2023

    The rugs look very nice in the hallway and in the bedroom. The delivery was also pretty quick. Good service
  • Review fromPamela S

    Date: 05/14/2023

    I needed a new rug for my bedroom because I had changed the main color. I saw many beautiful rugs, but then I found "THE ***** It is a **** that will feel wonderfully soft on my bare feet, plus, my cat will love it. I have said this before, but it continues to be true: every time I go to Rugs.com I find the perfect rug at a great price. I would never shop for a rug anywhere but Rugs.com,
  • Review fromAdam T

    Date: 05/14/2023

    Quality rugs at highly discounted prices! Cant wait to get mine as I have done business with Rugs.com before. Highly recommend this company with speedy delivery too!
  • Review fromDan H

    Date: 05/14/2023

    great rug runner but you really need a mat undet it to keep it from moving around.
  • Review fromTamera O

    Date: 05/13/2023

    Absolutely a Beautiful rug!Arrives quickly which is a HUGE ************** design. Definitely would buy again. i have already recommended (rugs.com) to my friends. i LOVE THIS BEAUTIFUL RUG!!
  • Review fromNai V

    Date: 05/13/2023

    To start, I think most area rugs are hideous. I found a crazy-good deal on an 8'x10' rug, under $100. I chose this rug because of the price, the colors matched my living room furniture, it's made from cotton (I prefer natural fibers), but I really just needed something on the floor so my senior dog wouldn't slip (I did not care so much about the design - as stated, not a fan of most rugs). It arrived in 2 - 3 days. Unrolled it and was pleasantly surprised there was no odor. The tightly rolled edge has flattened out nicely. Surprisingly, the varied texture and geometric pattern accent my furniture nicely. My dog has been snoozing on it, and it provides her the traction she desperately needed. I did not expect to love this rug so much, but since I'm really pleased with it, I've decided to also get a rug pad for a more luxurious feel. I imagine if I tire of the rug in the living room (or my elderly dog kicks the bucket), I might move it to the bedroom and get a lot of longevity out of this dirt-cheap rug. I struggle to come up with a single complaint. rugs.com really came through for me on this!
  • Review fromColette J

    Date: 05/12/2023

    Fast shipping, beautiful rug, great price. All around a wonderful experience!
  • Review frompam k

    Date: 05/12/2023

    I love my rug. It came fast and the price was good.
  • Review fromSandy J

    Date: 05/12/2023

    I love the rug the colors are beautiful and vibrant it's the ************** for my porch plus it feels good under my bare feet

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