Reviews

This profile includes reviews for Greystar's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Greystar

  465 Meeting St # 500 Charleston, SC 29403-4832

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  Greystar

  4401 W. Deer Run Dr Brown Deer, WI 53223

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  Greystar

  2200 North Sam Houston Pkwy East Houston, TX 77032

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  Greystar

  15608 N 71st St Scottsdale, AZ 85254-5359

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  Greystar

  14365 Cornerstone Village Dr Houston, TX 77014

Review Details

• Review fromTina T

  Date: 05/05/2025

  Corrupt. They do not return calls after numerous voicemails. They will give you the run around just to avoid logging disputes and then will turn around and report yout account to collections.

• Review fromLarisa B

  Date: 05/05/2025

  One year ago I submitted an application to move in to Verano Homes. I was told verbally by the property manager that if I was approved for a "co-signer" via The Guarantors, then my application with Verano would be approved. I paid $1,500 for the co-signer program and was approved. When I came to Verano with my approval they denied my application. It took multiple phone calls and emails and several months to receive my refund from the Guarantors due to my denied application with Verano. I continue to receive emails from Verano stating my application is unfinished and overdue. I've called and emailed multiple times within the last 12 months and asked that my application is closed and canceled. I have been ignored and hung up on. I have attempted to contact Verano and Greystar with no success.

• Review fromLynda F.

  Date: 04/30/2025

  This complex is biased against white people. 80 to 90 percent Hispanic and they treated us like the enemy. Complain about the loud music at 3am, your racist. Complain about the illegal car lot in front of your unit and your racist. We were harassed by the people selling cars illegally. We were told we were the problem because we complained. We paid our rent on time ,we followed the rules but were denied a renewal on our lease without explanation. It was obvious. They count on people who won't complain because they can't for one reason or another. They don't do things according to city code and won't explain how they come up with their water bill charges. Very shady management company.

• Review fromSherri D

  Date: 04/28/2025

  Greystar gave me anxiety, frustration, and charged me for it. They fixed nothing and the property is disgustingly trashy bc people are allowed to throw their trash everywhere. We had traffickers in the parking lot for months and when we complained, they did nothing. I was robbed, apartment flooded twice, and no AC for a month until I moved out finally. I paid the move out fees to leave and cleaned and they wanted more. They charged me for my support dog for two years… no refund. They threatened me that I could move out but if I did move out it’d be worse and they’d charge me . I had maintenance coming in my apartment for no reason and no notice many times. I got several security cameras and police reports and they never did anything to make me feel like they cared. Instead they threatened me that I could move out but they’d charge me a lot. I waited my lease out and got another place and moved but I still was afraid she I paid an extra month. Intimidation worked bc I’m older and alone and didn’t want bad credit. Still they tried to charge more. I had move out pictures and videos. DO NOT LIVE AT ANY GREYSTAR PROPERTY.

• Review fromSamvel Z

  Date: 04/27/2025

  Read the review carefully before moving in! I have been living here for a year and a half. I have a very serious problem with the neighbors upstairs who run, knock and stomp all day long, which does not allow me to sleep well. At 6:40 in the morning they start running, jumping, knocking (they step on their heels so hard that the ceiling shakes) and this has been going on every day for 6 months (sometimes there is knocking at night or a door slamming or something being thrown and I wake up abruptly). Leasing Office does not solve this problem. We have contacted them 15-20 times with complaints about the wild noise that does not allow us to live normally. I already have problems with my body due to lack of sleep (sometimes I go to bed at 3 am and at 7 am they are already knocking so much that it is impossible to sleep). The house as a whole is like cardboard, you can hear everything very well, every step of the neighbors. The leasing office offered to provide us with another apartment with compensation for at least one month of housing payments due to the move, but they refused and generally gave up on solving the problem. They don't care about my health, my head is exploding, it's impossible to live. In addition, parcels are stolen in the complex and this also cannot be solved. The jacuzzi does not work twice a year for a month, at the most necessary time. I advise you to consider other complexes for settlement, for example **** or *******, they are very good

• Review fromLucas M

  Date: 04/21/2025

  Greystar is the worst rental management company I have ever had to deal with. They raise the rent every time the lease is up. Me and my wife, have lived at our current apartment for 20 months now. Our rent has went up 300 dollars every time we have looked to renew the lease. They just sent the new lease agreement and the cost for the same space with absolutely no updates is +$600 more than when we fist moved in. We are moving out and will never consider living at another location that is managed by Greystar.

• Review fromJessica C

  Date: 04/18/2025

  Prospective Renters please beware! This property presents very well , it’s in a good neighborhood the leasing agent Alana i think is her name is very kind . However this is a Greystar property and as you can tell from ONE google search that Greystar is absolutely terrible as a rental management company . I wanted a specific unit but it was magically “rented” after they hounded me to apply. I then said i wasn’t interested and they called me back offering a false promotion ……..They tried to tell me i was denied due to credit after they got my deposit , yet when I called the verification company and gave permission to rerun my credit was just fine . They give you the run around , no direct contacts to get in contact with just email addresses. Ashley the leasing manager is a manipulative liar, they forgot to give me my id after taking a tour and she lied saying they called to tell me i left it (they did not) and i could not tour other properties the entire weekend . They are now saying it will take up to 30 days to return a deposit for a unit I’m not even renting . If you look them up they are known for this and there are several complaints about this very same issue . This company is predatory . Please save yourself and headache and listen to the Greystar rumors they are the absolute worst property management company in Houston . I’ve rented from another apartment and my credit score was 100 pts higher than they said it was ! This place needs to be investigated for discrimination and fraud.

• Review fromDanielle B

  Date: 04/08/2025

  I would give a 5 star for the interior but management is absolute trash. I have the loudest upstairs neighbors ever and its been 7 months... I've filed multiple complaints and rarely get a response back. But the neighbor above them (3rd floor) gets responses right away. Hmmm. Odd. Really hope the people above me are booted. You know it's bad if the people ABOVE you are also complaining. (Battle Ground, WA prose)

• Review fromArt D

  Date: 03/31/2025

  Greystar management are criminals. I’m moving out of state for employment…they’re hitting me with a $9,900 early lease termination penalty!!! And, I gave them 60 days notice!!!!!! Steer clear of Greystar properties at all cost. Bunch of ***** criminals.

• Review fromJoseph C

  Date: 03/31/2025

  We signed a lease and paid the deposit for Laguna at Arrowhead Ranch. The move in date was scheduled for Thursday, March 13th. We hired movers to move 1/2 of our things to a storage unit and 1/2 to the apartment. We planned on selling our house. I went to the storage unit that day around noon. My wife went ahead to apartment. My wife was told that the apartment was rented out 3 weeks before. They said someone called and told them that we decided not to move. However, we never made any such call. Moreover, my wife pressed them and they admitted they broke the lease and would refund our deposit. In addition they offered us a 3 story apartment (we wanted a 3 bedroom) on the 2nd floor. This was unacceptable because of our dog and my wife's knees. All we got was a sorry and we'll refund your deposit. However, the movers had to return much of our possessions back to our home (which now we are on hold with selling). We are asking for the apartment complex to pay us in addition to the deposit fee - the cost of the movers, cost of putting dog in kennel, a day's lost wages, and incidentals like cost of cancelling service on utilities.