Property Management
GreystarAbout
Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:US Department of Justice
On January 7, 2025, the United States Department of Justice filed an Amended Complaint In The United States District Court for The Middle District of North Carolina. Charges filed allege Greystar Real Estate Partners, LLC is in violation of the following laws:
- Violation of Section 1 of the Sherman Act by Unlawfully Sharing Information for Use in Competitors’ Pricing
- Violation of Section 1 of the Sherman Act Through Agreements to Align Pricing
- Violation of Washington Law - antitrust violations of the Washington Consumer Protection Act under Wash. Rev. Code § 19.86.030, which declares unlawful every contract, combination, or conspiracy in restraint of trade or commerce
The Amended Complaint further claims that the Defendants colluded to set rents using shared sensitive information and RealPage's pricing algorithms, including:
- Directly communicating with competitors’ senior managers about rents, occupancy, and other competitively sensitive topics
- Regularly conducting “call arounds.”
- Participating in “user groups” hosted by RealPage.
- Sharing information with competitors about parameters in RealPage’s software.
The matter is pending. For more details go to https://bit.ly/4fQnd1t
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:United States District Court for the District of Colorado
On January 16, 2025, the Federal Trade Commission and State of Colorado filed a Complaint for Permanent Injunction, Monetary Judgment, Civil Penalty Judgment, and Other Relief with the United States District Court for the District of Colorado with Case Number 1:25-cv-00165 against Greystar Real Estate Partners, LLC, GREP General Partner, LLC, Greystar Management Services, LLC, Greystar RS National, LLC, Greystar California, Inc. and GREP Southwest, LLC.
The complaint alleges that Greystar and a number of its subsidiaries violated the FTC Act, the Gramm-Leach-Bliley Act, and the Colorado Consumer Protection Act:
- Greystar Deceptively Advertises Rental Prices and Hides Mandatory Fees
- The True Cost of Renting at a Greystar Managed Property Includes Hidden Fees
- Greystar’s Deceptive Rental Listings
- Greystar Continues to Mislead Prospective Tenants During the Application Process
- Greystar Knows or Should Know that It Is Misleading Prospective Tenants About the Most Important Factor in Choosing an Apartment
- Greystar Uses Its Misrepresentations to Entice Consumers to Hand Over Their Financial Information
- Greystar Operates and Holds Itself Out as a Fully Integrated Business
The matter is pending.
Business Details
- BBB File Opened:
- 11/10/2005
- Business Started:
- 1/1/1993
- Alternate Names:
- Mt Pleasant Investments, LLC d/b/a 10 WestEdge
- Sunroad 1000 West Apartments, LLC d/b/a 1000 West
- MCM 400 Meeting Street, LLC d/b/a 400 Meeting
- SC 5000F 42M LLC d/b/a 42 Magnolia + 5000 Forest
- Atlantic at Grand Oaks
- Atlantic Beach House
- GEP X Long Point Owner, LLC d/b/a Avana Long Point
- TR Boulevard II LLC d/b/a Boulevard II
- MMP Bridgeside Owner, LLC d/b/a Bridgeside at Patriots Point
- 74 Ingleside Owner, LLC d/b/a Broadstone Ingleside
- Campus Village
- Central Square at Watermark Apartments
- LVW Charleston Orangeburg SPE1, LLC d/b/a Chamberlain Pines
- GS Office Owner, LLC d/b/a Courier Square Office Space
- DHIR - Charleston I, LLC d/b/a Creekside Farms
- Charleston Carolina Bay, LLC d/b/a Element Carolina Bay
- Lauren Ridge Apts, LLC d/b/a Lauren Ridge
- Haven at Monty, LLC d/b/a Monty
- GREP Overture Daniel Island Owner, LLC d/b/a Overture Daniel Island
- GREP Overture Daniel Island Owner, LLC d/b/a Overture West Ashley
- SC Providence Park Columbia LLC d/b/a Providence Park
- AVR Charleston Riviera, LLC d/b/a Riviera at Seaside
- Haven at Crowfield, LLC d/b/a The Arden
- Sunroad Verdier Apartments, LLC d/b/a The Avenues at Verdier Pointe
- TR Boulevard Corp d/b/a The Boulevard
- Fundrise MF JV 1, LLC d/b/a The Burke
- North Lake Drive Apts, LLC d/b/a The Grandview at Lake Murray
- PR/GS Guild Subsidiary, LLC d/b/a The Guild
- Lake Murray Drive Apts, LLC d/b/a The Heights at Lake Murray
- Merchant Owner LLC d/b/a The Merchant
- Sunroad Wescott Apartments, LLC d/b/a The Reserve at Wescott
- Vista Commons, LP d/b/a Vista Commons
- Courier Square Project I Condo Association, Inc d/b/a The Guild COA
- Mt Pleasant Investments, LLC d/b/a 10 WestEdge Retail
- 10 WestEdge Master Regime Association Inc d/b/a 10 WestEdge COA
- Blue Atlantic Memorial, LP d/b/a Alliance Property Management
- Greystar Properties
- Business Management:
- Mr. Bob Faith, CEO
- Number of Employees:
- 22200
Additional Contact Information
- Principal Contacts
- Mr. Bob Faith, CEO
- Customer Contacts
- Mr. Bob Faith, CEO
- Additional Phone Numbers
- Other Phone: (843) 628-7782
- Other Phone: (843) 406-7191
- Other Phone: (843) 494-5000
- Other Phone: (803) 790-4663
- Other Phone: (843) 501-0430
- Other Phone: (843) 284-3584
- Other Phone: (843) 800-8370
- Other Phone: (843) 856-1840
- Other Phone: (843) 486-8445
- Other Phone: (843) 737-9200
- Other Phone: (843) 637-3512
- Other Phone: (803) 520-4623
- Other Phone: (843) 790-2000
- Other Phone: (843) 640-5500
- Other Phone: (843) 494-5500
- Other Phone: (843) 278-8900
- Other Phone: (843) 973-3330
- Other Phone: (843) 824-5599
- Other Phone: (803) 781-4461
- Other Phone: (726) 900-7687
Additional Information
- Business Categories
- Property Management, Apartments
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.