Reviews

Review Details

• Review fromElaine B

  Date: 09/20/2023

  I chose *************** Moving based on the estimator's professional manner and experience. The quote was in-line with other estimates, and my real estate agent had good things to say. However, the move went badly! The 4 young men who did the actual move were not careful with the furniture. Nothing was padded as they navigated tight corners. Walls were nicked and paint transferred to wooden furniture. The movers said they could not move a box spring and vanity due to a tight turn. (My brothers, neither one a professional mover, managed to move those items on their own.) Yes, the furniture got moved, and nothing was terribly damaged. But many items bear evidence of this very unprofessional job-lots of nicks and scratches to walls and furniture. I would steer clear of *************** Moving; I wish I had chosen a different moving company.
  

  Don Farr Moving & Storage Company

  Date: 09/21/2023

  ****** we are so sad to hear that everything did occur without mishap. Our goal is always to make sure moves go as smoothly as possible, and minimize damage. We are here to assist with any damages please reach out to **************************************** so we can get the process started on making things right! Tight corners and walls are tricky sometimes and we had to hear things may have been bumped along the way. Also please understand that not all of the crews here are the same, typically moves do go without mishap, and we would/could have definitely helped on the day of the move with additional effort had we known about this sooner. We hope you consider us again down the road but understand your concerns.

• Review fromSusan H

  Date: 08/06/2023

  Great workers. Highly recommend this moving company! Very efficient and friendly.
  

  Don Farr Moving & Storage Company

  Date: 08/07/2023

  Thank you *****! We try to make sure our staff is as efficient and friendly as possible! Here to help if you or anyone needs another move! Best of luck in your new home!

• Review fromRichard M

  Date: 07/11/2023

  Fantastic service. I needed professional assistance with moving an upright piano. These were the right guys to call. They were friendly, accommodating, timely, efficient, and professional. I will be calling them in the future for moves that require professional attention. Excellent work, great service. Thank you!
  

  Don Farr Moving & Storage Company

  Date: 07/13/2023

  Sing us a song of a piano man, let us go help you move it tonight!I think that's how the song goes! Either way, thanks for letting us help! We are lucky to have such great customers such as you! Whether it is a piano or a whole house move we are here to help! We may even sing you a song! Thanks again!

• Review fromJen C

  Date: 06/18/2023

  Used *************** Moving to relocate my elderly in-laws from house in ******* ** to independent living facility in ******* **. *************** M&S did a phenomenal job of carefully packing the furnishings and clothing. All breakable items from 62 years of memories were very well padded with paper and very organized in boxes. The movers were very professional and helpful delivering the boxes and furniture, reassembling beds and dressers with mirrors, rugs... they were great!All *************** M&S employees - coordinator at ********** office, dispatcher, driver and his assistant - did a terrific job of communicating with ** to meet the assigned date and move-in window at the independent living facility. No dents. No dings. All items accounted for. Zero complaints. Professional and respectful the entire way. The bonus was **** and my sister-in-law working along to his Pandora *********** Our family highly recommends *************** M&S for any and all moves, local and long distance. Thanks, ***************!
  

  Don Farr Moving & Storage Company

  Date: 06/19/2023

  In Laws, Yeah, we got this! Cross state moves can be scary to coordinate but we like to take the stress out of it! Glad we were able to help deliver that very special cargo with no issues! Thank you so much for choosing ** and we will be here down the road if you need **! Whether it's down the street or cross the country we do our best to help! THANKS AGAIN!

• Review fromJennifer M

  Date: 06/01/2023

  I booked with this company thinking it's a professional moving company and I would be good to go, WRONG!!! I lived in a townhouse with 3 floors which I made sure to tell the person on the phone at the time of booking. I have a lot of furniture and it's pretty much all extremely heavy. I'm 44 years old and I felt at this point in life moving all that furniture was too much for me and a couple friends, hence calling the moving company. They sent me three movers, two of which could be collecting social security. I estimate the older of the two was in his 70s. The older gentleman was having trouble lifting/carrying the furniture and at one point stumbled down 3-4 steps while being on the receiving end of my triple dresser. I used this company because of a referral from a friend, apparently the movers they sent her were in their 20s. The older gentleman also complained about the difficulty of the job the entire time, slammed things around in my house, and was swearing loudly outside while loading the truck. Throughout the process my anxiety was at an all time high worrying the older man was going to get hurt and/or everything I own was going to be damaged or broken. I can't say this enough, choose a different moving company if you care at all about your belongings.
  

  Don Farr Moving & Storage Company

  Date: 06/05/2023

  Wow... Just wow... First let us apologize for any damage that *** have occurred during the relocation. We definitely hate hearing that. Please reach out to **************************************** so we can assist in that matter.As far as the crew we took a look at the time that was estimated for your relocation and it appears they were complete it right on the estimate despite being older.We are sorry that you believe they are too old but we are able to complete relocations successfully every day with that team as they are very experienced. We do have some movers in their 20s and of all ages for that matter. To be quite honest, sometimes the young guys are perceived as being inexperienced and can cause anxiety as well to certain customers. People are concern with lack of care and experience due to the young age. Obviously, at anytime if you would have contacted our office during the relocation we would have happily swapped out any of the team members that you had concerns with. It could have been a simple way to address your worries. We don't know when customers *** find the guys to be too old or too young. However, our goal is to always provide a good service and complete the relocation in the estimated time.

• Review fromTanya F

  Date: 05/25/2023

  They were on time, they kept great communication throughout the whole process. They were very friendly.They worked hard for hours with no break. They were very careful. I was very pleased. The only thing I wished they would of done was marked the boxes that they packed.
  

  Don Farr Moving & Storage Company

  Date: 05/30/2023

  Thank you *****! We are so happy to be able to assist with your recent relocation! We will share the packing tip with the crew and let them know you thought they were friendly and hardworking! Thank you so much!

• Review fromCatherine M

  Date: 05/01/2023

  Professisonal and careful movers. I will recommend them to everyone.
  

  Don Farr Moving & Storage Company

  Date: 05/02/2023

  And this is why we do what we do, for great reviews just like that! We are so lucky to have such a great group of movers! Thank you for being an amazing customer and we are here to help in the future!

• Review fromKalin D.

  Date: 04/23/2023

  Absolutely incredible experience with this company- special shout-out the the Zelienople Crew! These guys showed up on time and went at it 110% the ENTIRE time they were here! Even got them a pizza for lunch and they refused to eat on the clock. Service ended up costing less than we were originally quoted, which was a great surprise! And we’d collected quotes from 4 companies and Don Farr was the lowest quote, so to come in under that quote was phenomenal! Top notch guys all around, we can’t thank you enough! Would absolutely recommend to anyone who needs a mover.
  
  
  
  

  Don Farr Moving & Storage Company

  Date: 04/28/2023

  Thank you for the wonderful comments! Our guys definitely do give it their all and then some! This is why we have found ourselves being Pittsburgh's Affordable Moving Company.! Thanks for the pizza and thanks for being an incredible customer!
  

• Review fromNatasha O

  Date: 04/18/2023

  Would 100% recommend! Kind professional and take pride in their work. Have used twice and going to use one more time! They work so hard!
  

  Don Farr Moving & Storage Company

  Date: 04/19/2023

  ******* THANK YOU SO MUCH! We are soo lucky to have such hard workers and we really really appreciate the repeat business! Here to always help when you need us!
  

  Don Farr Moving & Storage Company

  Date: 04/19/2023

  ******* THANK YOU SO MUCH! We are soo lucky to have such hard workers and we really really appreciate the repeat business! Here to always help when you need us!

• Review fromThomas B

  Date: 04/03/2023

  Would 100 percent recommend this company to anyone. They exceeded expectations and it ended up costing less than I was originally quoted. These guys are no nonsense, get the job done, professionals. Absolute A+
  

  Don Farr Moving & Storage Company

  Date: 04/04/2023

  Thanks! We try to make sure our teams run fast and efficient! Mediocracy is expensive, so we try to make sure our guys are the best. Thanks for choosing our services and are here to assist again in the future!