Reviews

Review Details

• Review fromRaman P

  Date: 03/14/2023

  This is an excellent company. They are very prompt, professional, courteous, and went beyond my expectation. I will definitely suggest them to others and use them for our use also in future if needed.
  

  Don Farr Moving & Storage Company

  Date: 03/15/2023

  Excellent! We love hearing this! Our team does a great job at helping our customers make their move easy! Thanks for sharing and we hope to help you again down the road!

• Review fromJeanie V

  Date: 03/13/2023

  I highly reccommed Don Farr moving & storage ..From moving out of our Pgh PA home to storage for 2 &1/2 months in their warehouse then to delivery in MD .everyone was very professional friendly & so helpful . Very respectful with all our furniture & boxes They all did a great job & helped make moving less stressful. Thanks everyone !!
  
  
  
  

  Don Farr Moving & Storage Company

  Date: 03/14/2023

  Thanks ******! Glad we were able to assist with our storage during your transition to moving to a new state! Sometimes a family just needs a moment to figure out a new hope especially when moving out of state! We are here to help! We are glad that we made the move less stressful and are here to help if you need again in the future! Thanks again!

• Review fromLinda T

  Date: 02/05/2023

  I can't say enough about *************** Moving!They were extremely respectful, clean, prompt and experienced.I highly recommend them and thank you for wonderful service!
  

  Don Farr Moving & Storage Company

  Date: 02/06/2023

  ***** thanks for the wonderful words! We really appreciate being able to help with your relocation! Thank you again!
  

  Don Farr Moving & Storage Company

  Date: 03/14/2023

  ***** thank you for being a wonderful customer! We are so happy to have been able to help you with your recent move! Our staff is so thankful to have customers like you!Let us know if anyone needs help down the road!

• Review fromKenny C

  Date: 01/26/2023

  Stay **** away from ***************! I wouldn't recommend *************** to my worst enemy! We used *************** for our move in September 2022. *************** quoted us 2 men, 1 truck, 8 hours after we provided them an inventory of our move. The day of our move they show up with two trucks and 6 men at a much higher rate. When asked they said they had extra men and that with more help our move will be faster and wont cost more. The move ended up taking 10 hours! *************************** men were lazy to say the least, they spent more time siting around, on their phone, and arguing over how was going to move the bigger items then they did actually working. They tried to refuse to move our refrigerator because it wouldn't fit out our front door.....if came in the front door. *************** sent out a seventh man to handle the fridge. When we finally got to our new house they tried to refuse to move our washer and dryer to the second floor where the laundry room is located because they were "too heavy," we pushed them and they finally gave in only to put very large dints in the wood of the stairs and wall the whole way up. The also damaged the floor in the laundry room in the process.We had every box and item labeled as to where it went in the new house and reviewed these locations with them upon arrival. They did take half the items to their assigned rooms, but when not being watched pilled the other half in the basement and garage for us to move on our own, we hired movers for a reason.The damaged our dining table and sideboard moving them out of the old house because they didn't wrap them in moving blankets and shrink wrap, a service they tried to charge us for. They tried to bill us for several services and boxes they didn't use in hopes we wouldn't look at the bill.At the end of the night when they presented the bill for payment it was over 3 times what they quoted, and they asked for a tip on top! hahaha!We filed a claim with ***************** and finally had "resolution" or so they say in January of 2023.
  

  Don Farr Moving & Storage Company

  Date: 01/27/2023

  Thanks for submitting a review however it appears that some of the information provided may be incorrect. After reviewing your estimate. It appears that once we received information from you on your relocation the quote was always for 4 men and not 2 men as claimed. Also, the move was always projected to take over 10 hours. This should not be a surprise. Our systems shows when emails are sent and reviewed by the customer, so this estimate was provided to you and reviewed by you prior to the move. You are welcome to check your previous emails again. The extra 2 men that were sent on the day of the move was to help speed the job along since the estimate was for over *********************************************************************************************************** the extra truck. Obviously after working for 8 hours guys tend to slow down so we thought this would be helpful. The extra two men were also sent at a discounted rate of 50% for the price per crew member. It also appears that the total move cost did not go over 3 times the amount as claimed. We ask that you review the estimate sent to you prior to the relocation. You mention that the guys did not want to move the washer and dryer up the steps. Obviously, this was a safety concern to our crew. You did push them to do it as you claim. And what occurred was damages as you stated. Sometimes it may be best to trust the guys who handle this every day which is why they warned you of the concerns. This could have prevented the damage that ultimately occurred due to your persistence.You mentioned that the guys also had trouble with the refrigerator and a 7th crew member was sent out at no charge. Also, a refund was issued for this hour. Also, a refund was given for the material not used. There was no attempt to deceive the customer and was an easy fix. Another easy fix for the boxes being misplaced would have been to simply ask the guys to relocated them in the house. Sometimes customers prefer they be placed in the garage to save time and money. This also makes the house less cluttered while settling in. We apologize that you did not have a pleasurable experience and find this information honest and helpful. We encourage you to review again the estimates and paperwork provided and we find that our online system makes this easy.

• Review fromSam C

  Date: 01/20/2023

  Don Farr was a great company to handle our move! We couldn't have asked for better movers to work with!
  

  Don Farr Moving & Storage Company

  Date: 01/21/2023

  Thanks ***! We really appreciate that! Happy we were able to help with your recent move! Please consider us again in the future or let your friends know we are here to help if they need us too!

• Review fromJay Y

  Date: 12/05/2022

  These guys were great to work with. They arrived on time and went right to work. They were patient understanding and courteous The price was very reasonable and they did not even try to add extra time on. I would definitely use them again.
  

  Don Farr Moving & Storage Company

  Date: 12/12/2022

  You were great to work with too! We are so happy to hear it was a great experience at a good price! We think our guys work hard and don't mess around! We understand that we are on your clock and try to get everything done as safely and efficiently as possible. Thanks again for choosing our services!

• Review fromJoelle S

  Date: 11/17/2022

  I used Don Farr, and had an uneventful move. It was a pleasure. I would recommend them to anyone who asked.
  

  Don Farr Moving & Storage Company

  Date: 12/12/2022

  No news is good news! We like that! Glad it was a pleasure, and we were able to help!Thank you so much for choosing *************** Moving and Storage and we hope to help you again in the future!

• Review fromChristie K

  Date: 11/15/2022

  We had a great experience with Don Farr Moving & Storage. From the first call to get pricing, through the end of our move, everyone we worked with was nothing less than fabulous. We loved the text reminders that we got when changing our move date and as our move day approached. The online inventory list was extremely helpful to get organized and help us to think of everything that needed to go. Our moving crew, led by ***, was prompt with their arrival time, friendly and kind, and all 4 of them worked hard, as a team, the entire day. And the pricing was less than competitors in our area. Thank you for making a busy and stressful day so much better by running a friendly and seamless operation. We will definitely recommend **** **** to friends and family.
  

  Don Farr Moving & Storage Company

  Date: 11/16/2022

  ******** thank you so much! We love our customers and appreciate being able to help with your move. Glad to see you enjoy our systems! We know communication is key! Also our guys sure do hustle and we are so lucky to have such great employees!

• Review fromJa P

  Date: 09/07/2022

  Third time I've used Don Farr, and it's always an outstanding experience. This move I didn't even call anyone else. They do what they say they will do, which these days is rare. They showed up early and did a great job. A cross-town downtown move with city streets and traffic, tight loading bays, alleyways, and they handled it all wonderfully. Staff I spoke to on the phone were very friendly and helpful. They call to confirm everything, which eased my mind of worry. Highly recommend.
  

  Don Farr Moving & Storage Company

  Date: 09/08/2022

  **** thank you sooo much! This is outstanding! Moving downtown can sometimes be difficult and we are lucky to have excellent drivers and movers! Thanks for recommending us and we look forward to helping you again in the future!

• Review fromDavid R

  Date: 08/15/2022

  Don Farr has moved both my home and my office on several occasions It is by far (excuse the pun) the best moving company around. ****** coordinates everything for me. She is great. SUGGESTION: I always give a tip to my movers BEFORE any move. It provides a great incentive.
  

  Don Farr Moving & Storage Company

  Date: 08/18/2022

  Thanks **************! We love repeat customers! *** sure is awesome at coordinating moved and look forward to helping you again! Thanks for choosing *************** **********************************************