Reviews

This profile includes reviews for Comcast Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Comcast Corporation has 924 locations, listed below.

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  Comcast Corporation

  1701 John F Kennedy Blvd Philadelphia, PA 19103-2838

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  Comcast Corporation

  330 Billerica Rd Chelmsford, MA 01824-4140

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  Comcast Cable

  5 Bellecor Dr New Castle, DE 19720-1763

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  Comcast Cable

  5729 W Denneys Rd Dover, DE 19904-1365

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  Comcast

  3303 Main St Springfield, MA 01107-1111

Review Details

• Review fromMarion G

  Date: 05/19/2025

  I switched carriers and was given an incentive. Since January 2025, I have been trying to get my money. After 18 weeks and still no solution, I filed a complain and someone actually responded snd asked for a final bill. T-Mobile sent me a statement showing 0 balance and I sent them my bank statement. They are still harassing me for more documents. I am owed $600. I have so many chats, emails, phone calls. This is causing me a lot of stress and hardship. Please help me out.

• Review fromJose W

  Date: 05/19/2025

  I switch to a different mobile provider. traded in my ****** and never received a check for my phone. call to get it resolved and the *** said I did an upgrade and not a trade in. I have the email saying we received your trade-in and if you don't receive a check in 30 days call in. Went to actual store and asked for help, they look up my account and viewed the ticket submitted over the phone. then said they would update me when possible, then 2 days later my case was closed with still no check.Horrible **************** and company.

• Review fromMichele M

  Date: 05/18/2025

  Paid my bills. Got many different reasons that I owe this money. **** is still incorrect. Not paying.. Speak to many representatives since March. Still not resolved. Constantly changing their answers. Your customer service *****. I would go without cable before I ever pay this company again. No one speak English clear. Attitude and disrespectful,The woman I talked to today kept changing her story . There is now way that I am paying these people. NO WAY.Don't use these people FREAKING THIEVES. RUN RUN Very Quickly

• Review fromTimothy f

  Date: 05/17/2025

  I was a customer for years but they ended up canceling my favorite Syfy show Eureka. I hope this company fails and everyone involved in it's canceling can no longer find good work.

• Review fromShannon L

  Date: 05/17/2025

  I was on chat with someone to cancel my internet. They kept me on the chat for over ********************** I needed to speak with someone. After I cancelled they will not leave me alone. They keep emailing me the same thing over and over again. This is ridiculous. I will NEVER use Xfinity/comcast again. And I will never refer them to anyone!

• Review fromCarrie I

  Date: 05/16/2025

  Awful and disgusting company.Been living a nightmare for seven months with Comcast. They stole ****** from me. When asked for the router credit number and trade number. They can't answer simple questions. Have all my paperwork to prove everything. Yet no avail. STAY AWAY FROM THIS COMPANY AT ALL COST, AT LEAST ******.

• Review fromKali T

  Date: 05/16/2025

  Signed up for high-speed internet service with unlimited data. I work from home and am in Zoom meetings all day. The internet service went out literally every day, sometimes multiple times daily. Sometimes it would reconnect if I restarted my "brand new" Xfinity modem, but the majority of the time I would get a message saying "there is an outage in your area. We are working to get you reconnected". I tried calling multiple times to find out if there was any way to resolve this. I was on hold for over an hour both times and was told simply "there are many customers having issues with their connection, we apologize". I finally cancelled the service and connected with IQ fiber, which has been much more consistent. I was charged a $230 "early termination fee". I was told when cancelling the service that there would not be a termination fee due to the issues with the service. I called twice since receiving the bill with this fee. I was told both times that it would be removed. It still has not been removed (nearly a month later). Today, I was told it could not be removed because it is "company policy" to charge this if it is cancelled early. This is not a "policy" issue. There is a legal contract for services. If the service is not provided as agreed, it is not legal to charge for cancellation. Comcast did not provide the service as sold. DO NOT sign up for their service.

• Review fromJamie F

  Date: 05/16/2025

  If there’s one company that deserves a o star rating on their business it’s this company because I’ve had nothing but issues with getting into my emails and next time you’ll go back to just using a password to get in faster . Autistic retarded asshole

• Review fromConner T

  Date: 05/15/2025

  So terrible. Their process that customers have to go through is just terrible. its hard to talk to a real person and if you can manage to talk to one through their chat feature, they arent able to actually get anything done for you. there is no way to talk to a person on the phone, no place to leave a review, even their social media was run by someone who couldn't help me do anything. I've now spent hours on this problem.

• Review fromElizabeth B

  Date: 05/15/2025

  I just received what looked to be a fraudulent email from Xfinity, indicating that I had signed up for expensive service I had not signed up for. I called them at that number to verify whether this was a phishing email or if someone had started an account using my email address. I could not locate a customer service phone number or other contact info to use to talk with an actual human on their website. My husband found a phone number for me, but upon calling it, I got stuck in a phone tree for ten minutes before I happened to answer the prompts in a way that actually got me in line for the 22-52-minute customer representative line. When I did the normal tricks of trying to press 0 or say, "representative" to bypass the maddening phone tree, the recorded voice sounded pretty passive aggressive as it told me to do what it said instead. It was a very, very frustrating experience. When a customer thinks they might be in a fraud situation, they need a way to speak to someone easily. This poor customer service setup has really left me frustrated. Please consider using the phone tree to help people talk to people, rather than keeping us stuck in options that may or may not apply to our situation. Thank you for considering this feedback.