Reviews

Review Details

• Review fromChristopher B

  Date: 10/24/2023

  Great company, kept every promise! Worked with us and got a great settlement.

• Review fromSasha G

  Date: 10/22/2023

  ****** was recommended to me from a comment in a ******** group where I had posted about my car accident. I was apprehensive to use her services at first given the fact that she was recommended to me by a stranger but with this being my first accident, I needed the help. To start, she walks you through the process before asking for a one time fee. From there on out shes dedicated to the process of getting you the best value on your claim. **** been professional, quick to respond, and on top of what needed to be done to make sure that I was being taken care of. **** someone I will continue to recommend to family, friends, and strangers in ******** groups should anyone need her services. Great work!************

• Review fromAndre M

  Date: 10/18/2023

  After contracting with AUTO Loss they used the wrong model year. Calculated unreal Diminished Value loss and ********************* laughed at their demand letter. The proper way to address their miscarriage would have been to apologize for making a fiasco out out a ridiculous mistake and issue a refund. But, that's not AUTO Loss. They turn their back and walk away.

• Review fromStephen S

  Date: 10/10/2023

  The customer service and effectiveness of ******** is absolutely exceptional. Communication during the appraisal process was simple and easy. Their staff's responses were always prompt and helpful. And perhaps most importantly, ******** was able to negotiate a value for our totaled vehicle that was $3,000 higher than the value initially quoted us by our insurance company. I'd recommend ******** to anybody anytime.********10/10/23

• Review fromDavi W

  Date: 10/01/2023

  I was involved in an accident in April 2023, and received the standard claim payments for my truck. I was familiar with trying to obtain diminshed value for my damages. I attempted to obtain a diminished value for the damage to my truck, as the accident was not my fault. The insurance company came in at a very low amount. I found Auto Loss online and proceeded to contact them to assist me with the dmv claim. They were very prompt. professional and very helpful, and guided me step by step on how to obtain my dmv for the damage to my truck. I would highly recommend them to anyone that is seeking professional help in trying to obtain diminished value for your vehicle.

• Review fromGabby H

  Date: 09/28/2023

  ****** and her team were quick to respond and provided me support not just with the appraisal, but also helped me draft up responses to the insurance agency throughout the process. Some of the documentation seemed rushed with typos and formatting, which is why I subtracted 1 star. In the end, I'm happy I chose ******** and I am satisfied that I was able to receive a a fair settlement with their help!

• Review fromGerman P

  Date: 09/25/2023

  I was unfamiliar with this aspect of insurance and was very reluctant to engage in the process. ******** took the time to walk me through the whole process and answered all my questions.Now I not only understand the process, but I understand what I lost and why I'm *********** a settlement. ******** helped get even more than I had expected. They were responsive and professional. I would recommend them to anyone.

• Review fromFatema A

  Date: 09/22/2023

  To receive reimbursement for a lost value, we used ********. ****** was extremely helpful and made sure we refused the low-ball offers. In light of how much they were able to assist me get, the money I paid ******** was more than worth it. If you believe the claim of decreasing value is unjustified, I would highly advocate using their services.

• Review fromGary S

  Date: 09/13/2023

  I was not at all too sure about working with someone not in person. I am now surely glad I took the chance on ********************* at Auto Loss.com. I am the benefactor of a sizeable amount of settement from my insurance company. ****** instructed me step by step on how to converse with the insurance agent. Everything she told me worked. One of the best decisions I ever made was to trust ******. Thanks again, ******,You are great!

• Review fromRAYMOND L

  Date: 09/11/2023

  I contacted ******** after reviewing a few sites and worked with ******; she was expedient in replying w/ an estimated amount I could receive, and also notified me that I can also claim back the amount I paid ******** from the The city eventually agreed to pay the full amount that ******** calculated for me plus loss of use and administrative fees that i had to pay for, totaling around $8500. They were a joy to deal with and Id happily recommend them to anybody looking for a diminished value specialist. Appreciate the help ******!