Reviews

Review Details

• Review fromKayla R

  Date: 12/23/2023

  Hired this company to help me get more money from my diminished value insurance claim. I was told when I called for a consultation that the $325 I paid was refundable if they werent able to help me get more money. Communication was lacking on their part. Everytime I called I had to give them my name and email and they could never find the emails I had sent to them or they had sent to me so I had to remind them each conversation of where I was in the process and what documentation I had already sent the insurance company. The insurance company never budged so I accepted their offer and asked for a refund from ******. All I kept getting were emails saying give them ***** hours to review my request and them asking me to send them various responses I received from the insurance company that I already forwarded to them. BIG WASTE OF TIME! I JUST WANT MY MONEY BACK! Dont fall for their lies or scam.

• Review fromRo R

  Date: 12/22/2023

  ******** is an incredible company. It's not a joke - It's real. I was a little bit reluctant at first because I was dealing with an insurance company that was extremely acting in a bad faith since the beginning of the process. So, when it came to the diminished value, I knew they would be terrible. They first estimated the diminished value of my car at ~ $300, which didn't make any sense. ********************* reassured me ******** will be helping me get a reasonable amount and they will be working with me till the end of the process. And that's what they did. The insurance wasn't open to a fair negotiation. Their final offer was ~600 and they said if I do not accept the offer, I would have to file a suit. They knew that finding a lawyer in such case would be worthless and probably impossible as there was no injury in the accident and it was just claiming for the diminished value of the car. ********************* and her team helped me file a complaint at the state corporation commission. The insurance company then ended up recognizing the bad faith and reached out offering $2300 as diminished value. I'd definitely recommend ********, ********************* and her team!!!

• Review fromJustin F

  Date: 12/19/2023

  Very responsive licensed appraisal service. Other than a long response time from CSAA at first, CSAA seemed satisfied with ********' work and both sides were professional and courteous. We arrived at a DV reimbursement about half of the difference between ******** and CSAA's appraisal.

• Review fromSalwa A

  Date: 11/29/2023

  Thank you very much ****** for the outstanding and awesome job you did negotiating with my Insurance! It was worth it. Otherwise my insurance wouldn't response to me the way they did when you got involved. You are highly appreciated. Keep the good work. I don't know what to do without your help ******. Thank gain from the bottom of my heart.I will definitely recommend your business to others. I am sorry it took me long time to figure out how to send the Customer Review Submission Term. I hope I got it right this time. Let me know if you received it. thanks again.I heard you had COVID I pray you are over it and doing well.God bless,Respectfully submitted,*********************

• Review fromDavid P

  Date: 11/28/2023

  My new Polestar was damaged by a delivery truck while parked. The insurance for the trucking firm refused to pay for my Diminished Value claim. When a new car gets a CarFax damage report some buyers will not purchase at all. Others want a big discount. I was stuck until I contacted ********. ****** had me send the information regarding the damage and my car. She prepared a report about the diminished value and sent it to the insurer. Less than 24 hours later the insurer raised their offer by $5,000.00 and we settled. Thank you, ******!

• Review fromNicole C

  Date: 11/20/2023

  My insurance kept lowballing the value of my stolen vehicle and recommended I pay an unrepentant appraiser. It was worth every ************************ at ******** got me almost 3 times their highest offer!

• Review fromKarl V

  Date: 11/07/2023

  Great company. ****** took an active approach and ensured we had smooth communication. She ensured that we recouped the maximum amount of money back from the insurance company.

• Review fromJEFF S

  Date: 11/02/2023

  ******** was a fantastic advocate for my diminished value claim with the other insurance company. She was able to negotiate more than double what the insurance company's appraiser offered using actual numbers not smoke and mirrors. I would definitely recommend using ******** for your diminished value claim. Thanks ******!

• Review fromDean R

  Date: 10/29/2023

  Autoloss was very successful. ******* was an horrid company to work with. Autoloss got me $6000

• Review fromMichael B

  Date: 10/26/2023

  I argued with the insurance company on my loss for 3 months. Once I got ****** involved the claim was settled in 2 weeks, and she was able to triple the company's original offer. If I ever need auto claims assistance again autoloss.com will be my 1st call. ************ **** ******