We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mortgage Lenders

Lower.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Lenders.

Reviews

This profile includes reviews for Lower.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lower.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Lower.com

      8131 Smiths Mill Rd New Albany, OH 43054-1183

    • Lower LLC

      8621 Robert Fulton Dr STE 150 Columbia, MD 21046-2637

    Customer Review Ratings

    4.76

    Average of 132 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Derrick D

      Date: 08/24/2022

      ************************* was so helpful in this process. He was very responsive and quickly got the job done! So thankful for him!

    • Marian W

      Date: 08/23/2022

      Best ***************************************** ??As a short and long term investor, I found ***** well knowledgeable and experience to help me go thorough to purchase another investment property.***** is 150% committed from start to finish. Minor hiccups but ***** was there to smooth things out.Will highly recommend ***** to any of your Loan needs.Thanks for everything *****!??

    • Heather C.

      Date: 08/22/2022

      Aldair was so very helpful through the process. He answered all of my questions and responded quickly when I reached out to him. He took the time to explain things in a way I could understand! Highly recommend.

    • Joshua M

      Date: 08/21/2022

      Connor was amazing throughout the entire cash out refinance process. He always kept us up to date with everything going on. He also always made sure he was available to answer any question we might have had.

    • Nicholas B

      Date: 08/20/2022

      ***************************** was extremely detailed, patient, and knowledgeable. Absolutely ****% recommend this man, he is stellar! Zero issues with this man he was very very fast at responding also!

    • William L

      Date: 08/20/2022

      Called Aldair at Lower.co many times with questions, he was always patient, kind, and available even on the Saturday we were closing. I would recommend Lower.com and Aldair. Very good service.

    • James W

      Date: 08/18/2022

      Before I committed to a refinance or HELOC, I wanted to ensure that I had done my proper research. With so many lenders to choose from, ************************* at Lower.com was the answer to my many questions. He was patient, professional, knowledgeable, and excited every step of the way. Whenever he called me, I could tell that he smiled over the phone. He made sure that I understood the refi process, and I got a below market mortgage rate as a veteran. ***** knows how to turn a prospective client into a happy client, and he knows how to bring that very same client into the Lower.com family. I am very satisfied and pleased with the level of service that I received throughout the process. Thank you, *****!

    • Mia G

      Date: 08/15/2022

      *********************** and his team did an incredible job supporting me and my brother through our recent investment property purchase. He was available for questions whenever we had them, flexible when we ran into issues, quick to pivot as needed and we still closed in a short timeline considering roadbumps that were out of his control. On top of all of this, he got us a great deal that beat out the other lenders we talked to. His knowledge, precision, customer service and ability to manage us (the clients) and the loan process are unmatched. Also want to give ******************* on the processing team a huge shout-out for being absolutely awesome and super quick to respond to any email I sent him - was seriously blown away by his speed and service. You should definitely contact this team for any of your purchase needs.

    • Jolaine H

      Date: 08/12/2022

      I been overwhelmed with the financial situation I was in. When Lower called I explained the situation and they gave me options that would work for us.**** was really great to work with. I could text or email him with any questions or concerns. He would even call to check or update on the process. He stayed right through the very end. **** made sure all the pay offs were complete. If they weren't, he was on it to get it corrected.

    • Scott C

      Date: 08/10/2022

      ******************* was very responsive, attentive to detail, and a pleasure to work with throughout the process. Midway through our HELOC process they got swamped with business and **** time and time again helped push it through the process and delivered updates and great customer service. Thank you!!

    Lower.com is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.