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Business Profile

Mortgage Lenders

Lower.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lower.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lower.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lower.com

      8131 Smiths Mill Rd New Albany, OH 43054-1183

    • Lower LLC

      8621 Robert Fulton Dr STE 150 Columbia, MD 21046-2637

    Customer Review Ratings

    4.76/5 stars

    Average of 141 Customer Reviews

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    Review Details

    • Review fromLatanya I

      Date: 07/25/2022

      Thank you ******* ***************** ******* for the constant communication while my loan was awaiting approval. They were nice, patient, and informative when it came to explaining each stage of the refi process. They got it done and all is good. Thank you!
    • Review fromKatherine V

      Date: 07/23/2022

      From day one **** has been exceptional! The entire experience was stress free, effortless and efficient. ****** communication is 100%. He explained everything to us straightforward and in a precise manner. We are very happy to have chosen Lower as our lender, and have **** assist us.
    • Review fromAisleen M

      Date: 07/22/2022

      ***** is everything the reviews state already and more. He is responsive, calls the listing agent to introduce himself, and ensures the loan closes fast. My agent and the sellers agent was shocked that everything was done in house and ready to close in 30 days. If you go with him you won't worry about a loan not closing
    • Review fromSerge

      Date: 07/22/2022

      After doing some shopping around and having no success with a different company, I stumbled upon lower.com and lucked out by being connected with ***** First, Lower is a good company that really tries to get people get into a better financial situation... but **** is a hidden gem! If you want someone who will go through **** and high water for you and put in the extra effort even on his PERSONAL time, trust me, you want **** ******* If it can be done, he will find a way. Seriously nothing short of an amazing work ethic with a genuine desire to help others. Highly driven individual and a fantastic loan advisor. 10/10, will be coming back to lower in the future just to work with him again.
    • Review fromDave T

      Date: 07/22/2022

      ***************************** Review - 5 Stars KNOWLEDGABLE: When it comes to the home buying process ***** is master of his art. He displayed the highest degree of intuition and knowledge in ever situation. DEDICATED: ***** was someone who was persistent in making sure I was making the correct decisions. He consistently followed up and responded in an incredibly fast manner. FRIENDLY: I throughly enjoyed working with ***** because he is overall a great guy. Incredibly approachable with questions, well spoken in his speech, and consistent with his manners and respect. I would recommend ***** to any of my friends or family and hope you all get the opportunity to work with him!
    • Review fromCris G

      Date: 07/22/2022

      I shopped for a while to get to the right company that would help me with refinancing my home loan. I finally decided on lower.com and started communicating with **** He explained all the pros and cons of refinancing and was very patient with me. After numerous emails and telephone calls, I decided to proceed and everything went smoothly and *** was there to guide me. I called him a few days before closing and he immediately answered his telephone even though he was on vacation!I would highly recommend *** ***** and his company for all of your refinancing needs.
    • Review fromKenneth B.

      Date: 07/21/2022

      Al was great to work with from the beginning to the end. He helped us with Heloc loan that worked out great for us. We were skeptical at first about the whole process but after working with Al, things started making more sense for us. The guy really has your best interest in mind while working for you. Would highly recommend him for anyone to use.
    • Review fromJackson C

      Date: 07/21/2022

      My loan officer ********************* did everything in his power to meet my needs. I highly recommend working with him and this company.
    • Review fromCurtis S

      Date: 07/21/2022

      Everything was very quick and easy, best customer service, Matt **** was very well spoken and knew how to do his job very well.
    • Review fromJonathan M

      Date: 07/21/2022

      wanted to give a big shout out to **** and *******. They both were amazing and was on point on everything they did. I really appreciate there hard work and look forward to doing business with them in the future

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