Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Patio Enclosures

Great Day Improvements, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Patio Enclosures.

Reviews

This profile includes reviews for Great Day Improvements, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Great Day Improvements, LLC has 54 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.17/5 stars

    Average of 544 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRyan G

      Date: 02/10/2023

      ***** has always gone above and beyond to ensure we were happy with our project and handling any subsequent assistance we needed in the year since our porch was installed. We couldn't be happier with our new sunroom and the customer service from **********************.

      Great Day Improvements, LLC

      Date: 02/13/2023

      Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ***** could deliver for you and your home. We're so happy to hear you love your new sunroom. Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
    • Review fromSreedhar K

      Date: 02/07/2023

      I felt very happy and satisfied with all aspects of the project, company and the team. The contractor assigned by Patio Enclosure to build it was professional, punctual and did a perfect job. I strongly recommend this Company for any kind of custom patio improvements.

      Great Day Improvements, LLC

      Date: 02/08/2023

      Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home!



      -The Great Day Improvements Team
    • Review fromJuan R

      Date: 02/07/2023

      Best quality of both materials and professionals. Good value, responsive and on time. They really pay attention to the small details that matter. They have a curated superb team to meet all your enclosures needs. *****, *****, *** ****, and **** were outstanding. I will contract them again for my next project.

      Great Day Improvements, LLC

      Date: 02/08/2023

      We pride ourselves on creating experiences like this for each and every customer. We are thrilled to hear that our team was able to deliver an exceptional experience to you and your home. We hope you enjoy your new room for many years to come!
      - The Great Day Improvements Team
    • Review fromSherry R

      Date: 01/26/2023

      **** did a great job of reviewing the materials which would be used, collaborating with us on a design, and reviewing payment options for our 3 seasons room. Very friendly and personable and so helpful and patient in guiding us through the process toward installation. We are looking forward to working with him in the near future. Thanks ****!

      Great Day Improvements, LLC

      Date: 01/27/2023

      Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience **** could deliver for you and your home. Thank you for considering Great Day Improvements! -The Great Day Improvements Team
    • Review fromElizabeth B

      Date: 01/25/2023

      Very unpleasant unprofessional never seen anyone other than the initial sale

      Great Day Improvements, LLC

      Date: 01/27/2023

      We are very sorry you feel this way. Our records indicate your room is complete and we are waiting on the final inspection to occur. Our field staff states they spoke with you on 3 out of the 5 job site visits he conducted and the staff was in daily communication with you for approximately 2 weeks prior to you install. Thank you for reaching out, we use every review as a way to improve our customer experience. -The ********************** Team
    • Review fromCarol Ann S

      Date: 01/19/2023

      The young woman in the office has always been very friendly and helpful.The man who came to do the repair was also very friendly and competent.

      Great Day Improvements, LLC

      Date: 01/19/2023

      Your review is greatly appreciated! We are thrilled to hear that our team was able to deliver an exceptional experience to you and your home. The Great Day Improvements team is delighted to have you as a customer! -The ********************** Team
    • Review fromDenise & Robert S

      Date: 01/18/2023

      We had a very nice experience with this company. They were very professional. The workers were very respectful and provided us with good, quality materials.

      Great Day Improvements, LLC

      Date: 01/19/2023

      Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! -The Great Day Improvements Team
    • Review fromS. L.

      Date: 01/16/2023

      Worst company we ever dealt with - we signed a contract for a sun room in November of 2021 but was not completed until July of 2022. We had numerous issues during all phases of this project. Work crews using our back yard for their personal ash tray. Crews showing up for a couple of hours and not seen again for days. We had to constantly reach out to GDI to get a time frame on crew return. Poor quality workmanship / short cuts that took repeated returns to correct those issues. House damage that had to be repaired. I the customer had to develop the project punch list. We the customer had to deal directly with the subcontractor and the county (building permit) since GDI stated it made sense for us and not them. Packing material and project debris left in our yard for weeks. Poor to no cleanup that required us to spend hours picking up after the crews left. Supervisors / Project managers making promises that were not kept. Emails and letters that went unanswered. As a project manager myself I understand that there are elements out of their control, like delivery of materials but after a while answers to our questions just became rehearsed excuses. My last conversation with a manager was apology after apology, he asked how much we still owed and stated that he would see about reducing the amount due to the issues we experienced and would be back in touch. We never heard from him nor did we receive any feedback from a letter we sent to Corp HQ. Months later we receive an email - our ONLY communication - threatening liens if we didnt pay our balance. We made the mistake of doing business with GDI, please dont make the same mistake. Of note, the electrician(s) were extremely polite and very professional. They kept us constantly updated on their work - even after work hours. GDI should take notes.

      Great Day Improvements, LLC

      Date: 01/17/2023

      We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages. This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers. Our records indicate there was one problem with a handrail that was addressed on 9/22/22 and we are unaware of any other issues. Thank you for reaching out, we use every review as a way to improve our customer experience. - The ********************** Team

      S. L.

      Date: 01/26/2023

      Yes, on or about 9/22/22 a third party did install the required brackets that were left off on the step handrails. During that same time frame the railing on the deck that was installed haphazardly was corrected. House siding that was damaged during install was also corrected and some needed cosmetic issues were addressed. If you wish to update your records please see the letter that was hand delivered to your field supv (as well as provided to your HQ) that consisted of two pages of workmanship and overall project issues.
    • Review fromRandy K

      Date: 01/10/2023

      I am really relieved and happy about the entire job. I was at first was wanting to back out because I did see bad reviews on the BBB site. One positive thing I noticed was that the company responded to each and everyone to workout a satisfaction. And the responses were reasonable. However, both the Regional Sales Manager, ******, and the Installations manager, Faith, assured me that all would be ok and provided their direct contact information. ****** mentioned that they purposely leave all reviews up and do not take them down so as to be transparent. He went on to say that they want to make sure the customer is happy. I have had bad experiences with contractors, as I am sure we all have had, but I must say, this whole process went off perfectly. After they measured, the sections took a month to make in ****. Once they arrived in ******, I was contacted by ***** and within two days, the enclosure was complete. I did require financing and that was very easy as well. The only snag was that the dog door was installed to low. However, they came back out the following day, after the job was completed and they had taken the final payment, it replace the panel with a new one and recut the dog door to the correct height. I cannot say enough how happy I was with the process and the quality of the product!! Great job!!

      Great Day Improvements, LLC

      Date: 01/10/2023

      Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ****** and ***** could deliver for you and your home. We hope you enjoy your new room for many years to come! Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
    • Review fromJerry N

      Date: 01/08/2023

      From initial consult and design, to completed 3 season room, I am extremely satisfied with all aspects of the addition. The contractor assigned by Patio Enclosure to build it was professional, punctual and did a perfect job. I wouldn't hesitate to use either again.

      Great Day Improvements, LLC

      Date: 01/10/2023

      Thank you for your review! We're thrilled to hear how satisfied you are with the team, and the experience they could create for you. We're honored to have been able to earn your business, and we can't thank you enough for choosing Great Day Improvements to be a part of your home! -The Great Day Improvements Team

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.