Reviews

This profile includes reviews for Great Day Improvements, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Great Day Improvements, LLC has 54 locations, listed below.

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  Great Day Improvements, LLC

  700 Highland Rd E Macedonia, OH 44056-2160

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  Great Day Improvements

  268 Dunksferry Rd Bensalem, PA 19020-6540

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  Great Day Improvements LLC

  2097 London Rd Unit H Delaware, OH 43015-8486

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  Great Day Improvements, LLC

  11895 Wayne Rd Ste 104 Romulus, MI 48174-1455

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  Great Day Improvements, LLC

  530 Hayden Station Rd Ste E Windsor, CT 06095-1337

Review Details

• Review fromGene B

  Date: 05/23/2025

  We hired Patio Enclosures to build a deck and a screened porch, and we were very happy with the whole experience, from the initial sales consultation through the final building. We're especially appreciative of ******* in the office, who patiently answered any questions and walked us through each step of the process, and ***, who oversaw the team that built the deck and was part of the group who screened in our porch. Highly recommended.

• Review fromFrank R

  Date: 05/21/2025

  **** ******* and ******* installed a 3 season room under our existing porch roof. The custom job was done with a high level of precision that is rarely found in todays world. Their attention to detail is both refreshing and impressive. These craftsmen have created an area we are proud of and will last for many years to come.

• Review fromJim L

  Date: 05/18/2025

  Im disappointed with the lack of communication from this company. Subcontracted installers showed without notification. I made them come back with notification first. Install 6 March 2025. Contractors spoke NO English, there was no interpreter. Knowingly installed window with broken seal, two torn screens and installed the door improperly, made numerous holes for the pneumatic door closer. Inspector ***** agreed items needed to be reordered and replaced. He left no contact information. I called two weeks later leaving a number of messages. No response. I finally made contact with ******* (office). She told me all items had been ordered, taking 4 more weeks. She did not confirm items other than all. After 5 and a half weeks (29 April) I again inquired. ******* told me they were pushing to get someone out by 5 or 6 May. Its now Sunday, 18 May, over two weeks later and OVER TWO 1/2 MONTHS AFTER initial install, just for replacements. NO TEXT CALLS OR EMAIL concerning status. This is some of the WORST CUSTOMER SERVICE I have ever experienced from a supposed reputable company. I will not do business with them again nor refer this company. I will also advise people to refrain from financing with anyone including GreenSky. ******** is ok however a 3rd party disinterested company. Using them Great Day gets ALL THEIR MONEY after install (in my case 6 March). Had known I would not have financed and withheld remaining funds until the job was completed. Theres now NO incentive on the part of Great Day to finish this project since they have their money. Im stuck waiting for them to make good on this project. I have no recourse other than this poor review. I was assured by ***** S (initial design consultation) that every job gets done, but the way things are moving Im not holding my breath. Im not convinced the window, screens and door will all be replaced when/if they do arrive. I get the feeling they just want me to go away. Their location is in **********.

  Great Day Improvements, LLC

  Date: 05/23/2025

  Thank you for taking the time to share your experience. We sincerely apologize for the delays, miscommunication, and the frustration this situation has caused. This is far from the level of service we aim to provide, and we understand how disappointing this process has beenespecially after placing your trust in ***** clarify, the master frames for your windows were inadvertently left off the original reorder and were reordered correctly on May 20, 2025. They are scheduled to arrive in June. While this doesn't undo the inconvenience, we want you to know we are actively working to resolve the remaining issues with your project.Your concerns about the installation process and lack of follow-up communication have been noted and are being addressed with our team. We appreciate your patience and will make every effort to ensure the remaining work is completed to your satisfaction.- The Great Day Improvements Team

• Review fromStacy B

  Date: 05/17/2025

  The workmanship was awesome, they were respectful of our lawn and they worked all day. Our sunroom is beautiful and we spend the majority of our time in there relaxing.

  Great Day Improvements, LLC

  Date: 05/20/2025

  We're so happy to hear how much you're enjoying your sunroom! Its great that the teams craftsmanship and care made such a strong impression. We hope you have many relaxing moments in your beautiful new space!- The Great Day Improvements Team

• Review fromCharles C

  Date: 05/07/2025

  **.***** ****** paid me a visit the gentleman was very Professional even thou I did not get excepted I still give your company and sales person a good grade

  Great Day Improvements, LLC

  Date: 05/08/2025

  Thank you for your gracious feedback. We're glad to hear ***** ****** left a positive impression with his professionalism, and we appreciate your kind words about our company.-The Great Day Improvements Team

• Review fromsandra m

  Date: 05/04/2025

  Don't waste your money on this company!! They completed my project approximately 2 months ago. I will say the installers did a great job. However, there was a defect on one of my sliding doors that I was told would be fixed. TWO MONTHS LATER!!! nothing has been done about this issue. I have tried calling, leaving emails with ****, left a text message with ***** (alleged customer feedback person) and have heard nothing, they keep ghosting me!! this company is a joke, very poor customer service for the price you pay...take your business elsewhere folks.

  Great Day Improvements, LLC

  Date: 05/07/2025

  We're truly sorry for the delay and frustration you've experienced. While we're glad to hear the installation itself met expectations, we understand how disappointing it is to wait this long for a resolution. We do have a service visit scheduled for next week and are committed to making things right. Your concerns are valid, and we appreciate your patience as we work to address them.- The Great Day Improvements Team

• Review fromChristian C

  Date: 05/03/2025

  We have had an exceptional and positive experience with the purchase and installation of our patio enclosure. The installation crew worked like clockwork in the process of installation. Very professional and wasted no time. I paid close attention to their work and noticed how competently they worked until completion. At this time, we are enjoying the results and are very happy with Great Day Home Improvements.

  Great Day Improvements, LLC

  Date: 05/05/2025

  Thank you for your thoughtful feedback. We're pleased to hear that the installation process met your expectations and that you're enjoying the finished space. We appreciate your confidence in us and are glad we have delivered a positive experience.- The Great Day Improvements Team

• Review fromJoy B

  Date: 04/29/2025

  I had Great Day Improvements put up a patio screen around my balcony. I live in a condo. From the start to the finish, I was so happy with the whole team. First, *****, the design consultant, gave me expert advice and ideas. Next, ****** took great measurements because everything is custom made, then ****** and ******* came out to install the patio screen. It is beautiful and very well done. The installers made sure every detail was correct. In charge of this whole process was *****. She was amazing and made sure every question and concern I had was addressed immediately. I could call or text her anytime. If she wasn't available, she got back to me as soon as possible. Overall, I would recommend Great Day Improvements. I was totally satisfied with their work.

  Great Day Improvements, LLC

  Date: 05/01/2025

  Thank you for the thoughtful review. We're glad to hear that *****, ******, Kassia, ******** and ***** made the experience smooth and enjoyable. It's wonderful to know that everyone contributed to ensuring your satisfaction and addressed all your questions and concerns. We truly appreciate your recommendation!- The Great Day Improvements Team - The Great Day Improvements Team

• Review fromDonna G

  Date: 04/22/2025

  From the Office staff to the installers I have had a great experience. My sunroom is everything I wanted, sitting here enjoying the view!Thank you everyone for this easy process and product ***** ****** *******************

  Great Day Improvements, LLC

  Date: 04/23/2025

  Were so happy to hear you're enjoying your sunroom! Its wonderful to know the whole team made the experience a smooth and enjoyable one. Thank you for choosing uswishing you many relaxing moments in your new space!- The Great Day Improvements Team

• Review fromD. T.

  Date: 04/18/2025

  Where do I start? Overpriced. Delayed installation. Ordered in April, they installed in December after failing to deliver the correct materials THREE times. Three deliveries of windows that were the wrong size, one in June, one in September, and one in December. They started the second installation by cutting screens and leaving them for three months before returning. Even then, there was a screen the incorrect size, left busted trim, and one window that won't slide. It's now April, and they have yet to finish this job. Meanwhile, the line of credit with GreenSky is fully withdrawn. In other words, GD (not a pun) has been paid for this shoddy and unprofessional work. I've had contact with three different schedulers. Four installers. And others. They all promised me I'd get a refund due to their shoddy work. No word yet despite promises. Not a single promise kept in 12 months (aside from taking my money from the line of credit). Run away.

  Great Day Improvements, LLC

  Date: 04/25/2025

  Thank you for sharing your experiencewe understand your frustration and sincerely apologize for the repeated delays and missteps youve encountered. **** spoke with you on April 15, and were currently awaiting the replacement screen, which should arrive in early May. Were committed to completing your project properly and will continue working to resolve the remaining issues as quickly as possible.

  - The Great Day Improvements Team

  D. T.

  Date: 04/27/2025

  The issues I describe have very little to do with what I believe are well meaning individuals who are providing services and recovery promises. Its not personal. Its the overall system of order to manufacture to delivery to installation that is broken. It seems that its mot a priority of management to create a company that keeps promises. Each interaction includes stories of others whose project is a mess and employees who have resigned or were fired. Employees on the front line seem to be left with the blowback.