Reviews
This profile includes reviews for Community Choice Financial, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 164 Customer Reviews
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Review fromBBB Test B
Date: 10/31/2022
This is a test customer review that ******************** ***** is looking to figure out possible errors.
Community Choice Financial, Inc.
Date: 11/01/2022
Test Review Received, thank you.Review fromShamekia H.
Date: 10/27/2022
I aid off my truck and still dont have it the workers i have talked to at corporate and the store are very rude and not helpful in finding my vehicle its been 2 days now at this point this is considered auto theftReview fromBrittney C
Date: 10/21/2022
Took a 400 dollar loan out, by the time my next payment was due, it said I owed 500 even after a payment of 109. I continued to pay. After second payment of 109. My new remaining balance was 638!!! How is that even possible. They withdraw money from banking account. I had to change my direct deposit information so I could stop paying them. Definitely made my life a hassle instead of helping. Would not recommendReview fromMarva R S
Date: 09/27/2022
According to the ************************** ************ is OUT CHARGING CONSUMERS Also when you do be late and pay Extra they still do add it to your account Then they want to charge you for 36 months in which THE GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS Because it is USING CONSUMERS AND they do not care It needs to be taken to The White ***** and Attorney General They are breaking people and it needs to come back to them and put on **************Review fromDana B
Date: 09/22/2022
*********** withdrew a double payment and refused to return it to my accountReview fromArkena K
Date: 09/07/2022
I fell short on payments during to job loss. I missed two payments and they picked up my truck. It showed online that I only had to pay the past due amount to get it back before I called and now theyre telling me I have to pay the whole amount in order to get my truck out.Review fromCarmelita G
Date: 09/04/2022
Speedy Cash on ********************* have Thieves working inside..They go into your ACCOUNT after a Payment and Steal your Money. WTH! I know exactly who he is and going to Report about this so it can be Investigated to the Fulliest..Not ********************* at all after you get their Expensive Loan..Rude on the Phones..Community Choice Financial, Inc.
Date: 11/03/2022
Speedy Cash employees are expected to maintain a strong ethical standard, and any behaviors that are unlawful or unethical are not tolerated. Should the Customer have any questions or concerns, they can contact Speedy ********************* at **************.Review fromKierra M
Date: 09/03/2022
Me and my husband were told 3 Times that we could make a payment on a certain day of the month as long as he came in and made his payment. He did this two months in a row, and the company keeps claiming that they have no record of him calling in to change his payment date. They keep taking our money saying that its for late fees, and hes not putting any amount on the title because they keep starting his payment plan over. Today , he called again to make his payment, which he was told would be fine to make his payment on this date 9/3/2022 with the last representative. They stated again for the third time that they had no record of this, and wants him to pay the full balance again. Basically not showing any payment on the title. I will never use their service again Because this is ridiculous.Community Choice Financial, Inc.
Date: 10/06/2022
We are sorry we did not meet your expectations, and would like the opportunity to correct any potential error or clarify any misunderstanding. Please call **************** at ************** at your earliest convenience so we may take the appropriate steps to correct the situation. Thank YouReview fromJesus J
Date: 08/22/2022
I have been paying over a year on time besides 2-3 payments that I made a day late payment, I was taxed another payment on my **** for that one day. In total within that year of paying, I already payed their $1860 plus $1,660 on top of what I already payed and the lady said there I still owe $1,300 more. Well Im disabled and I live on a fixed income and I can't afford to pay on my old 97 **** Explorer anymore because my car broke down completely, so I called and told them to pick it Up. The lady there said, NO YOU BRING IT TO US! I told her, I can't afford to take it to her because I'm out of state and in not in Great health and being disabled and all, I just can't! I said to her, She insisted on me to take it and that my credit is going to go down and that I owe another payment, too pay her asap! Also said that the business is going to call me night and day too collect my payment. I told Her again, I'm disabled and I can't afford it now at all! I told Her to come pick up the car and there will be No problems. She continued on, and said, Ok, WHATS YOUR ADDRESS WHERE THE *** IS AT? So I gave her my new address and I told her, of all the argument, NOW You want the address? She said, as bad as I'm having a bad day, She wished me a good day. CLICK She hanged up the phone on me. How rude is that? That's no way to treat a person, that's also disabled. ??Review fromFelicia T
Date: 08/19/2022
Rip offs they charge More in late charges than what the initial payment is in this day and time people going through a lot!!!!!
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