Reviews

This profile includes reviews for Skillshare, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Skillshare, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Skillshare, Inc.

  215 Park Ave S Fl 11 New York, NY 10003-1626

• 

  Skillshare, Inc.

  210 Elizabeth St Fl 4 New York, NY 10012-4213

Review Details

• Review fromJames F

  Date: 01/29/2025

  A scam, bills you automatically, does not let you cancel on the billing day with a refund. Dont do business with these people.

• Review fromKatie G

  Date: 01/26/2025

  I signed up thinking it was a good opportunity. I had trouble keeping up with the content as well as trying to figure out where my acct originated from. Customer support ************************ helpDid not follow agreement made. Professionalism..

• Review fromGabriella T

  Date: 01/24/2025

  Same thing happened to me that happened to many other customers, I did not received an email about the renewal, and they refuse to refund the renewal fee. I am waiting for the technical support, as the cancellation does not work, I get an error message and I am unable to cancel my membership!!I want to cancel it because it did not meet my expectations or provide sufficient value for the cost. Most of the courses offered fail to teach any new or meaningful skills.

• Review fromJennifer M

  Date: 01/22/2025

  Beware: this company clearly has predatory business practices.I signed up for this a year ago, only used it for a few months and then didn't even log in again for 6 months. Yesterday, in the middle of the night, I saw a charge for $99 for another year. I canceled it within 1 hour of the charge and immediately sent an email to customer service. I've double checked and I never received a reminder email about the renewal, which they say they send. That's clearly a lie. Instead, I received an email AFTER they renewed it and charged me. I'm unemployed and struggling financially and have explained that to them. I've now received 2 emails from customer service that simply say they are sorry that this is disappointing, but there is nothing they can do and then just attached a link to the policy on their website. I've been in customer service for 20 years and have never seen such inflexibility and complete lack of empathy. This is just corporate greed taking advantage of people. I literally canceled within 1 hour. I recently had a similar situation happen with ****** and they refunded me in full immediately. Good for ******. That is good customer service. This is beyond ridiculous. I figured I wasn't the only one this has happened to and I can see by all the one star reviews here, that I was right.

• Review fromSusanne S

  Date: 01/13/2025

  I signed up for Skillshare because an artist I loved from ********* was on there. Took one class during the trial period and let them charge me to join. About a week after joining, found I couldn't access my account. There had been no email inquiry to me or anything about an issue with Skillshare's system. I reached out to their help/support team and their response was that my account had been flagged and deactivated during a routine fraud check. They asked me to confirm my address and whether the account was a shared one, which I did. Didn't hear from them for a few days, so I disputed the charge (bank sided with me). Then received an email from them saying there were several reasons that fraud may have been found on my account, including issues with the teacher(s). Unbelievable. So disappointing though I did find the same teacher has a ******* channel. Not sure if they are actively scamming or just incompetent, but steer clear of this nasty company! I'd give no stars at all if I could.

• Review fromElizabeth Y

  Date: 12/08/2024

  They said they would notify you before your subscription renewed. I did not get a notification and was just informed after it renewed. I would not sign up for their one month trial. It is a money grab for the company.

• Review fromWes P

  Date: 10/28/2024

  Sneaky business practices. Not good people, based on their actions.

• Review fromkntry b

  Date: 09/09/2024

  Thay make it very easy to sign up but extremely difficult to cancel your membership. Thay keep chargn my credit card for renewal every year and they won't stop. I've tried cancelling my credit cart and ordering a new number but they still charge me. This is criminal!

• Review fromCora E

  Date: 08/18/2024

  Overcharging and refusing refunds. This company is a scam. They must only profit off of subscriptions that people forgot about. $200 gone and they refuse to refund even if you cancel and make the refund request the SAME DAY you were charged. Absolutely ridiculous.

• Review fromTIFFANY K

  Date: 07/28/2024

  It's crazy that when I attempted the 1st time I attempted to cancel the site is setup so the 1st button to hit is to not cancel, I'm assuming to take advantage of people like what happened to me. It's ******** and the company ***** and I will never ever ever sign up for this stupid company again, which I would have in the future. I would have kept the stupid membership but because of some bad circumstances I just didn't have the money and now I'm super screwed because this stupid company and stupid agents don't have a bit of compassion for people. Just a bunch of greedy human robots trained to be unfeeling pieces of c*** I've worked in customer service my entire life and never have I ever not given someone money back on a mistake especially when it's from a misleading company. The peace of mind that a customer gets from a company and agent that even pretends to care about a customer goes a long way and will keep customers coming back. But this company doesn't and I'm going to say all this in my review, anywhere that I can possibly write a review.