Reviews

Review Details

• Review fromCarlos C

  Date: 05/01/2023

  Public handicaps small investors from buying in dollar amounts. They pick & choose which stocks are purchased this way, with no explanation. Looking for new broker, that's more transparent
  

  Public.com

  Date: 05/04/2023

  Hi ******, Thank you for your review and feedback. There are multiple reasons certain stocks are not eligible in dollar amounts. Some stocks have high volatility, low liquidity, low value, are unlisted, or are ************************. If there is a stock that does not allow you to buy in dollars, please let us know in the app or by email at ********************************* and we will review the stock for you. Please let us know if you ever have any questions.
  

  Public.com

  Date: 05/22/2023

  Hi ******, Thank you for your review and feedback. There are multiple reasons certain stocks are not eligible in dollar amounts. Some stocks have high volatility, low liquidity, low value, are unlisted, or are ************************. If there is a stock that does not allow you to buy in dollars, please let ** know in the app or by email at ********************************* and we will review the stock for you. Please let ** know if you ever have any questions.

• Review fromEvan G

  Date: 03/11/2023

  I highly recommend Public.com to anyone looking for a user-friendly, community-oriented, and transparent investing platform. Whether you're a seasoned investor or just getting started, Public.com is a great choice. With its unique features and commitment to transparency, Public.com has quickly become one of the best investing apps on the market.One of the best things about Public.com is its community-oriented approach to investing. With Public.com, you can connect with other investors, share ideas, and learn from one another. This is a great way to build your knowledge of the stock market and make informed investment decisions.
  

  Public.com

  Date: 03/23/2023

  Hi ****, Thank you so much for your kind review and for all your support! Were thrilled youre loving the app and the community of investors. If you ever have any questions, please give us a shout in the app or by email at ********************************* and well be on standby. We look forward to seeing you in the app. Happy Investing!
  

  Public.com

  Date: 05/22/2023

  Hi ****, Thank you so much for your kind review and for all your support! Were thrilled youre loving the app and the community of investors. If you ever have any questions, please give ** a shout in the app or by email at ********************************* and well be on standby. We look forward to seeing you in the app. Happy Investing!

• Review fromTimothy L

  Date: 02/24/2023

  I would give less stars if I could first public was stealing money from me by not buying when I try to then they were stealing it in tips. Now I cannot withdraw money cause I bank at rogue credit union. From day 1 they took pennies upon pennies per deal then started taking dollars public is a scam get gone quick.
  

  Public.com

  Date: 03/10/2023

  Hi *******, Thank you for your review and feedback. Were sorry to hear about the trouble with your tips and withdrawing your funds. Tipping is always optional; you can adjust the default to not tip on trades. Please go to the Investing section of the Account Settings int he app. Per our conversation, we have issued a check for you. Please let us know if you ever have any questions; were happy to help in the app or by email at *********************************

• Review fromSara H

  Date: 01/30/2023

  FRAUDULENT! Do NOT use this app! They are stealing money from their users. They've taken over $300 of my money so far and I'm trying to fight it and get my money out. Robinhood just got sued for this and now Public is stealing from their customers as well.
  

  Public.com

  Date: 05/23/2025

  Hi ****, Thank you for your review and for letting us know. We're sorry to hear about the issues you're experiencing in the app. We see our Member Support team has been in contact with you regarding this. If you have any further questions, please reach out to us in the in-app *********** or by email at ********************************* and we'll be ready to help. 

• Review fromRaymond E

  Date: 01/26/2023

  Lousy customer service, sorry I ever got involved with this company.
  

  Public.com

  Date: 02/17/2023

  Hi *******, Thank you for your review and for your feedback. Were sorry to hear your experience with our experienced Member Support team did not meet your expectations. Wed love to help in any way we can. Please reach out to us in the app or by email at ********************************* and well be on standby ready to help.

• Review fromSteven A

  Date: 01/19/2023

  Wouldn't allow me to withdraw to my cashapp, same account I used to open the public account. So I open a bank account.Now they won't use ** ****. BUY 500 shares of a .26 for about $133, sell it for .27 and they give me like $121.
  

  Public.com

  Date: 01/27/2023

  Hi ******, Thank you for your review and feedback. Were sorry for the trouble adding your bank account and for the trouble with your trades. When placing a market order, the last reported trade price may or may not be what your trade will execute for. A market order guarantees execution of the trade, but does not guarantee a price. Wed love to help you link your bank and answer any questions you have. Please reach out to us in the app or by email at ********************************* Thank you!

• Review fromJason D

  Date: 11/21/2022

  How do you have to give out loans without customers consent is beyond me. I sold everything and everything was available to reinvest. I crossed a stock that could not buy in dollars so I had buy full shares. I did the purchase received notice will execute at next closing then reinvest most of the remaining intimate crypto. Then a short time later my stock executed at $5 more then I purchased it witch caused my account to go negative and they tell me my crypto sale was held up it was the stock that was held up and increased in price but I did not consent to any loan to cover what I was being over charged. They will not admit Now I want to close my account but I can't with drawl all my funds. They will only allow $11.38 out of $54.65, this does not close my account

• Review fromMoises M

  Date: 11/12/2022

  Id like to personally thank ***** and ****** for helping me fix my problem of changing emails and the fixing the app, all was needed is to uninstall and reinstall the app to make it work if your having problem of resetting your password then logging in is it either outdated or a quick reinstall will fix it. Overall the app is great, so is the team of public 10/10.
  

  Public.com

  Date: 12/06/2022

  Hi ******, Thank you so much for your review and for all your support! Were so happy to hear we were able to help update your information and log back into the app. If you ever have any questions, were here to assist in the app or by email at ******************. Happy investing!
  

  Public.com

  Date: 12/28/2022

  Hi ******, Thank you so much for your review and for all your support! Were so happy to hear we were able to help update your information and log back into the app. If you ever have any questions, were here to assist in the app or by email at ******************. Happy investing!

• Review fromJoey S

  Date: 10/11/2022

  Since the ******** merger I have been in absolute **** every single day with regards to this app. The app crashes often,and did this morning and now I am missing ****** from my account and they have it listed as -****** cash saying that my account is clearly missing that since crash this morning and unfortunately they dont seem to have compassion for the situation and have flat out claimed via email to me that this mornings crash was 100% resolved except it wasnt and its not the first time Ive heard almost verbatim dialogue written to me prior for many upon many a months they have run me around as to why since the ******** merger my account has been full of bugs, in accurate averages and missing monies. **************** is terrible. They obviously have a script they adhere to and arent capable of truly fixing issues because they have zero idea how to fix issues. This is exhausting having money with a firm that I do NOT TRUST in any way to secure my money. The daily stress it causes me to always see numbers that arent accurate, or having to reboot my phone anytime I want to check anything at all. Its disheartening and frightening that they always claim issues are fixed yet they clearly arent and I have screenshots proving all of this and have sent them these via app messaging and email to no avail. They dont answer the questions. Ever!. I want my ****** back where it belongs and then I wish for the stock market to hurry up and go up for holiday push so I can leave this APP as soon as possible.
  

  Public.com

  Date: 10/20/2022

  Hi ****, Thank you for your review and candid feedback. Were sorry about the trouble with your portfolio displaying incorrectly. Our team was made aware of an issue affecting the display in your portfolio and has confirmed that this has been fully resolved. Per our conversation, the amount you mentioned was the amount used to pay for a purchase of stock you made. Rest assured, at Public, we employ Bank-Grade security with AES 128-bit encryption and TLS 1.2 to secure data in transit. Again we apologize for any unnecessary stress this may have caused. If you have any questions, please feel free to reach out via the apps live chat or by email at ******************* Thank you.

• Review fromTe B.

  Date: 09/16/2022

  This review is regarding the customer service only and not the brokerage itself. They were quick to respond and fixed the issue with no prompting.
  

  Public.com

  Date: 09/21/2022

  Hi **, Thank you so much for your kind review and feedback. Were so happy that we were able to get to resolve this for you. If you ever have any more questions, please give us a shout in the apps live chat or by email at ******************. Happy Investing!